Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

Ted Raasumaa

East Wakefield,NH

Summary

Accomplished executive with techno-functional expertise in customer focused solutions and problem solving. Consultative sales professional that is as self-starter who is knowledgeable, passionate, thorough, disciplined, and creative with superior attention to detail with competence in a diverse range of technologies within complex industry settings. Well organized, culture and growth motivated, results driven, self-motivated professional, with outstanding leadership, strategic vision, with excellent communications, written (writing) skills, and presentation skills. Domestic and International (Global) Business experience, with the ability of influencing others along with great technical knowledge. Skills: Sales, Sales Director, New Business Development, Management, Marketing, Marketing Strategy, Product Management, Product Marketing, Program Management, Strategic Account Sales, Recruiting, Staffing, Solution Based Sales, Solution Development, Solution Selling, National Accounts, SaaS, PaaS, IaaS, Software Sales, Hardware Sales, Operations, Team Building, Player/Coach (Coaching,) Client Relationship Management, Strategy Planning, Supply Chain Planning, Developing Partnerships, Contract/Vendor Management, Business Transformation, Organizational Change, Workflow Management, Process Development, Performance Management, Managed Services, Channel Partnerships, Channel Sales, Shared Services, Service Delivery, Enterprise Account Management, Corporate Partnerships, Trusted Advisor/Business Partnership, Product Operations, Alliances Manager, Fortune 500, Fortune 1000, Management Consulting, IT Solutions, Executive Management, and Project Manager (Management.) Marketing, Sales, Team Building, Training, and new client development of BPO services.

Overview

21
21
years of professional experience
1
1
Certification

Work History

Director of Sales

Speridian Technologies
07.2022 - Current
  • Managed team of sales representatives, providing guidance, coaching and support.
  • Achieved sales goals and service targets by cultivating and securing new customer relationships.
  • Forecasted sales and established processes to achieve sales objectives and related metrics.
  • Established pricing strategies to maintain competitive pricing and maximize profits.
  • Connected with prospects through trade shows, cold calling and local-area networking.
  • Established ambitious sales targets, managed deployment strategies, and developed go-to-market plans to capitalize on every revenue opportunity.
  • Developed sales strategy based on research of consumer buying trends and market conditions.
  • Worked closely with product teams to understand customer needs and requirements.
  • Directed sales support staff in administrative tasks to help sales reps close deals.
  • Collaborated with marketing teams to help sales campaigns reach target audiences.
  • Resolved problems with high-profile customers to maintain relationships and increase return customer base.

VP of Solutions

Infoways –Ewing, Information
12.2018 - 06.2021
  • Managed client meetings for new existing prospects, created the engineering team and worked with the resourcing team
  • Set teams organizational structure, go to market and strategy, and determined targeted sales strategy
  • Daily review of targeted prospect(s), strategic alliances, strategic relationships, strategic partnerships, planned daily meetings, reviewed new opportunities.
  • Created new business cases to help train and optimize time management for the team
  • Created SOW (Statement of Work,) MSA (Master Services Agreement,) NDA (Non-Disclosure Agreements.)
  • GTM (Go to Market) Solutions involving: SaaS, PaaS, ERP, Digital Transformation, AI, ML, Blockchain, IoT, Predictive Analytics, BI, RPA, Supply Chain, DevOps, BPM, BPO, AWS, Azure, Security, Cybersecurity, and Integration
  • Assisted clients with: Cloud migration, staffing, problem solving, business strategy, technology selection, project implementation, technology advice, and over-all IT strategy
  • Created marketing campaigns around key solutions and presented these to potential clients
  • Scheduled appointments for further services.
  • Worked with our offshore team to scope projects, define requirements, and provide technical and functional support to clients
  • Kept accurate pipeline and forecast
  • Based success on company set KPIs
  • Client focused GTM solutions for Manufacturing, Healthcare, Insurance, Finance, Pharmaceutical, Biotech, Retail
  • Clients included: Aerospace, Transportation, Financial and Insurance, Manufacturing, Medical Device, Distributors, Federal, Local, and State Government
  • Improved overall progress through working closely with staff members and streamlining processes.
  • Worked closely with senior leadership to complete projects and solve complex issues on strict schedules and budgets.
  • Streamlined operational processes and collaborated with management to implement process improvements.

VP of Supply Chain Solutions

SynapSiS Inc
01.2017 - 01.2019
  • Managed client projects, reviewed timelines, and goals, coordinated with teams on daily and weekly status reports
  • Coordinated with technical teams to define, design, develop, test, adhere to project methodology, and implement solutions that meet or exceeded the client’s business requirements and needs to create long term business relationships
  • Partnered with IBM and led an IBM Sterling Integrator upgrade project
  • Created customer success by guiding the customer journey, getting customer feedback, ensuring issue resolution, reviewing KPI’s (key Performance Indicators,) to ensure the ultimate customer experience for customer satisfaction
  • Created collaboration partnerships with Axway, Cleo, MuleSoft, Qlik, Integrify, Tungsten Networks, Pierbridge, Blue Prism, Docker, Cisco, and Microsoft and DarkTrace
  • Prospects and Clients included: Manufacturing, Finance, Retail, Insurance, Pharma, Biotech, Healthcare, Travel and Hospitality, Transportation, Communications, Automotive, Oil and Gas, and Medical Device
  • Created (Go to Market) GTM solutions for: Integration, Security, Digital Transformation, Cisco, and Microsoft B2B, EDI, Analytics, Logistics, Virtualization, Supply Chain, IoT, AI, ML, Blockchain, Custom Application Development, Integration, DevOps, BPM, ERP, API, Azure, AWS, Cybersecurity, and RPA
  • Negotiated partner contracts, client NDAs, and MSA’s and terms of engagement
  • Created, and marketed industry specific solutions through email campaigns, cold calling, social media, and webinars
  • Responded to RFP’s and RFQ’s
  • Kept accurate pipeline and forecast
  • Developed solutions based on the client’s initiatives working with their infrastructure and development teams, working with recruiters for resource coordination
  • Created relationships and contracts with Federal, State and Local government agencies
  • Ensured proper communicating, delegation, and feedback were given from all team members.

Sr. Director

Miracle Software Systems
01.2013 - 01.2017
  • A Global IT Services Company, New Business Development Assigned all New England (Maine, NH, Vermont, Rhode Island, Massachusetts, and Connecticut) and all of New York, New Jersey, Delaware, and Washington DC, (Federal, Local, and State Government.) Managed a team of 15+ account executives.
  • Orchestrated, team building, strategy planning, account management, technology solution training, PowerPoint presentations, collaborative meetings, creative thinking sessions, and marketing
  • Tracked all activities through CRM software, added comments, kept record of activity, and assigned strategic accounts to team members
  • Reviewed pipelines, assisted with client quoting, setup and created technical presentations, to close deals and create sales growth
  • Managed IT projects, reviewed timelines, and goals, coordinated with teams on daily and weekly calls with clients on project status, reviewed procedures, project blueprint, and updates
  • Coordinated with engineering teams to define, design, develop, test, and implement solutions that meet or exceeded client business requirements and needs
  • Overcame bottlenecks, add to, or refine the projects scope, assisted in the creation of documented business processes, over saw the success to project completion
  • Assisted in managing multiple projects within the integration, SaaS, IaaS, PaaS, BPO, B2B, ERP, Supply Chain, HCM, EDI (Order-to-cash, Procure-to-pay,) Custom Application Development, IoT, Cloud Services, and the upgrades and enhancements space.
  • Implemented innovative business development strategies to increase customer base and expand market share.
  • Identified and pursued valuable business opportunities to generate new company revenue and improve bottom line profit.
  • Identified business development challenges and customer concerns for proactive resolution.
  • Implemented creative sales training techniques for new and existing staff to increase revenue and overall success.

BDM and Healthcare Recruiter

MAS Healthcare And Technology
01.2011 - 01.2013
  • Negotiated and closed long-term agreements with new clients in assigned territory.
  • New business development, in this startup company, and would recruit for resources for staff augmentation for client relationship development and created all marketing for newly formed Health Services Practice.
  • Marketing, Sales, Team Building, Training, and new client development of BPO services
  • Technology focused solutions included, Epic, Cerner, eClinicalWorks, Java, J2EE, .net, C, Embedded, QA, QE, Business Analysts, Programmers, Team Leads, Project Managers, CTOs, and Executive Level Management.
  • Industry focus was, the Healthcare Industry primarily; Medical Device, Hospitals, Clinics, Manufacturing, Insurance, Pharmaceutical, Clinical Trial Facilities, and Education. (Including CRO, Payers, and Provider Organizations. Pharma, Biotech,) Federal, Local, and State Government.
  • Client relationship building including “C” level IT contacts including, Applications Managers, IT Managers, and Claims Managers. Small and large enterprise client experience.
  • Applicant Tracking system experience using Bullhorn.
  • Functional in full BPO process as it benefits and pertains to the HealthCare Industry.
  • Exceeded sales quotas and increased profitability through effective sales strategy and business planning.

Sr. Business Development Manager

Miracle Software Systems
01.2006 - 01.2011
  • A Global IT Services Company, New Business Development Assigned all New England (Maine, NH, Vermont, Rhode Island, Massachusetts, and Connecticut) and all of New York, New Jersey, Delaware, and Washington DC, (Federal, Local, and State Government.) Managed a team of 15+ account executives.
  • Orchestrated, team building, strategy planning, account management, technology solution training, PowerPoint presentations, collaborative meetings, creative thinking sessions, and marketing
  • Tracked all activities through CRM software, added comments, kept record of activity, and assigned strategic accounts to team members
  • Represented company and promoted products at conferences and industry events.
  • Reached out to potential customers via telephone, email, and in-person inquiries.
  • Reviewed pipelines, assisted with client quoting, setup and created technical presentations, to close deals and create sales growth
  • Managed IT projects, reviewed timelines, and goals, coordinated with teams on daily and weekly calls with clients on project status, reviewed procedures, project blueprint, and updates
  • Developed new proposals, contracts and procedures to draw in more clients and streamline work operations.
  • Coordinated with engineering teams to define, design, develop, test, and implement solutions that meet or exceeded client business requirements and needs
  • Assisted in managing multiple projects within the integration, SaaS, IaaS, PaaS, BPO, B2B, ERP, Supply Chain, HCM, EDI (Order-to-cash, Procure-to-pay,) Custom Application Development, IoT, Cloud Services, Staffing, and the upgrades and enhancements space.
  • Implemented innovative business development strategies to increase customer base and expand market share.
  • Identified and pursued valuable business opportunities to generate new company revenue and improve bottom line profit.
  • Identified business development challenges and customer concerns for proactive resolution.
  • Implemented creative sales training techniques for new and existing staff to increase revenue and overall success.

President

IT-Master
01.2003 - 01.2006
  • Computer Hardware and Software and Telecommunications Company, CIO Largest 3rd party US Distributor of Cisco equipment in the US
  • Managed and trained sales and office personnel
  • Responsible for all Payroll, Staffing, Office Training, Sales Training (Team Leadership) Talent on-boarding, Contracts, Banking, Wire Transfers, Purchase Orders, and Day to Day Operations
  • Maintained P&L and shouldered corporate fiscal responsibility.
  • Represented organization at industry conferences and events.
  • Monitored financial performance and implemented measures to enforce compliance with budgetary standards.
  • Prepared annual budget forecasts and monitored performance to meet organizational objectives.
  • Addressed all business issues, business processes, industry trends, target marketplace, regulatory issues, contract renewals, created new and revised strategic plans, for all global enterprise accounts
  • New client development, selling, product management, created marketing plans, forecasts, value propositions, strategy planning, project management, and customer service
  • Managed all Supply Chains between Asian the US for Import and Export of goods through SAP for purchases and sales
  • Assisted with the migration of Quicken to SAP with application engineers, accountable for all business processes, procedures, compliance, and installation
  • Conducted all Supply Chain and Warehouse Operations and shipments domestic and international
  • Negotiated contracts with freight agents and customs brokers
  • Traveled to Singapore, Malaysia, and Dubai meeting management and visiting our manufacturing facilities
  • Moved offices from Quincy MA to Portsmouth NH for business expansion and warehouse space
  • Created a new division for product advertising, setup vendors, established new clients, organized all advertising, marketing, and traveled to national trade shows
  • Created an on-line website for domestic and international sales
  • Configured SAP for both US and Singapore locations
  • Supported all IT and Hardware for the US Operations
  • Managed the sales team and back-office staff.

Education

Bachelor of Science Degree -

Plymouth State University
Plymouth, NH

Miller Heiman Sales Training - undefined

Skills

  • Alliance Building
  • P&L Responsibility
  • Regional Sales and Support
  • Pipeline Development
  • Team Recruiting and Onboarding
  • Lead Identification and Generation
  • Quote and Proposal Management
  • Networking Events
  • Operating Procedures and Policies
  • Vendor Management
  • Strategic Selling
  • Consultative Selling Techniques
  • Digital Sales
  • Tradeshow Events
  • Corporate Recruiting

Accomplishments

  • GTM Solutions Included: B2B, Integration, ERP, Logistics, Supply Chain, Custom Application Development, QA
  • Custom Application Development, Big Data, Analytics, CRM, Security, Cybersecurity, DevOps, Digital
  • Transformation, and Data Based Solutions
  • Projects included technologies within SAP, IBM, AWS, Red Hat, Microsoft, Salesforce, Talend, Cisco, McAfee
  • Axway, MuleSoft, Boomi, Cloudera, Informatica, VMware, Automation Anywhere, UiPath, Google Cloud, AWS
  • Azure, and Oracle
  • Partnered with IBM sales, software, and technical teams to work on client projects
  • Coordinated with key decision makers (C Level) to discuss challenges and strategies and demonstrated available solutions
  • Then coordinated with our technical teams to develop the needed solutions
  • Assisted in developing a Supply Chain Solution around TMS and international shipping, customs clearance, commercial invoicing, packing lists, bill of lading, and harmonization coding that integrated with B2B software solutions
  • Expanded client relation through client services including client maintenance, strategic planning, professional development, and continuous improvement
  • Developed solutions based on the client’s initiatives working with their infrastructure and development teams
  • Guided our pre-sales technical teams and created presentations, quotes, and statement of works for client engagements
  • Kept accurate pipeline and forecast
  • Negotiated partner contracts, client NDAs, and MSA’s and terms of engagement
  • Worked with offshore development teams (Global Sales Team) to ensure client satisfaction, managed services, and continued support
  • Initiated post sales support communication with the client
  • Worked with adherence to many methodologies including Agile, Scrum, SDLC, and Waterfall
  • Developed NEW Channel Partnerships with 4 partners (Axway, Pitney Bowes, Informatica, and MuleSoft) while maintaining our IBM partnership
  • Exceeded the 4-million-dollar quota set by the company
  • MAS Healthcare and Technology – Manchester, NH
  • 2011-2013
  • Healthcare and Technology Staffing
  • Business Development Manager/ Recruiter Healthcare and Technology New business development, in this startup company, and would recruit for resources for staff augmentation for client relationship development and created all marketing for newly formed Health Services Practice.

Certification

Miller Heiman Sales Training

IBM Software TOP Gun Certified

IBM M155 Sales Certification

IBM Hybrid Cloud Sales Certification

MuleSoft Partner Certified

Timeline

Director of Sales

Speridian Technologies
07.2022 - Current

VP of Solutions

Infoways –Ewing, Information
12.2018 - 06.2021

VP of Supply Chain Solutions

SynapSiS Inc
01.2017 - 01.2019

Sr. Director

Miracle Software Systems
01.2013 - 01.2017

BDM and Healthcare Recruiter

MAS Healthcare And Technology
01.2011 - 01.2013

Sr. Business Development Manager

Miracle Software Systems
01.2006 - 01.2011

President

IT-Master
01.2003 - 01.2006

Bachelor of Science Degree -

Plymouth State University

Miller Heiman Sales Training - undefined

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Ted Raasumaa