Ted Ryan Nkontchou Mbianda
Cincinnati,USA
Summary
Health administrator with expertise in patient record management and community outreach at Cincinnati Children’s Hospital. Skilled in HME product sales and fundraising, with a strong focus on compliance with HIPAA regulations. Bilingual communication enhances client relationships and operational efficiency. Recognized for implementing process improvements that foster team collaboration.
Overview
9
9
years of professional experience
Work History
Health Acute Cardiology Unit Coordinator/Finance Intern
Cincinnati Children’s Hospital
Cincinnati, USA
01.2025 - Current
- I process and verify home medical equipment (HME) and IV therapy billing claims to ensure accurate reimbursement and compliance with insurance guidelines.
- Manage patient records, coordinate unit operations, and ensure timely dissemination of important information to improve continuity of care in the Acute Care Department.
Bilingual Fields Operations Associate
Aerotek
Florence, USA
08.2025 - 11.2025
- Managed field office operations and administrative functions, including payroll processing and vendor coordination.
- Served as primary liaison between field staff and corporate partners, delivering exceptional customer service, resolving client and contractor inquiries, and strengthening partnerships. These are skills directly transferable to sales relationship management and client retention.
- Using my translating skills, (French to English) I was able to ensure smooth integration and strong client relationships critical for sales and account management success.
Resident Administrator
Xavier University
Cincinnati, USA
05.2024 - 05.2025
- I Facilitated a safe and inclusive living environment by enforcing community policies and supporting residents' well-being.
- I was able to organize engaging events and provide peer mentorship to enhance residents' academic and social experiences.
Health Administrator intern & project manager
Springdale Health Department
Cincinnati, USA
01.2024 - 08.2024
- Participated in the Epic project implementation meeting, gaining insight into large-scale health system applications.
- Participated in organizing community outreach programs that included putting up mosquito traps and handing out health awareness.
- Leveraged fluency in French to enable communication between healthcare providers and French-speaking patients.
- Participated in the implementation of Health Fairs for community outreach.
Public Health Service & Administrative Assistant
Enko La Gaiete International School/Yaoundé Central Hospital
, Cameroon
09.2016 - 06.2021
- Engaged in daily activities that encompassed ground maintenance, laundry, clothes drying, and grass cutting at the orphanage.
- Managing phone calls, emails, scheduling, filing, and handling correspondence for hospital departments or executives.
- Demonstrated engagement in global issues by displaying care and support for orphans.
- Conducted diverse community service across multiple locations, including South Africa (2016-2017), Ethiopia (2017-2018), and Cameroon.
- Maintaining accurate patient records, billing information, and hospital databases while ensuring confidentiality (HIPAA compliance).
Sales Admin Translator & Project Manager
Deslys Supermarket
Bamenda, Cameroon
01.2018 - 08.2020
- Participated in translating words and sentences from English to French for supermarket clients in Cameroon.
- Facilitated the establishment of connections and sales of products with prominent personalities.
Education
Bachelor of Science - Health Services Administration
Xavier University
Cincinnati, OH05.2025
IB Diploma -
Enko International School
Cameroon05-2021
IGCSE O level certificate -
Enko International School
Cameroon05-2019
Skills
- Fund Raising
- Health administration
- Patient record management
- Project management
- Community outreach
- Customer service
- Data analysis
- Bilingual communication
- Team collaboration
- Compliance documentation
- HIPAA compliance
- Process improvement strategies
- Medical records management
- Public health
- MEDITECH EHR software
Languages
French
Native/ Bilingual
English
Native/ Bilingual
Accomplishments
Dean's List for Good Academic Performance
Timeline
Bilingual Fields Operations Associate
Aerotek
08.2025 - 11.2025
Health Acute Cardiology Unit Coordinator/Finance Intern
Cincinnati Children’s Hospital
01.2025 - Current
Resident Administrator
Xavier University
05.2024 - 05.2025
Health Administrator intern & project manager
Springdale Health Department
01.2024 - 08.2024
Sales Admin Translator & Project Manager
Deslys Supermarket
01.2018 - 08.2020
Public Health Service & Administrative Assistant
Enko La Gaiete International School/Yaoundé Central Hospital
09.2016 - 06.2021
Bachelor of Science - Health Services Administration
Xavier University
IB Diploma -
Enko International School
IGCSE O level certificate -
Enko International School