Ted Schultz
Loveland,OH
Summary
Accomplished Crew Trainer/Shift Manager in Training at McDonald's, adept in employee training and customer service. Demonstrated excellence in team leadership and workplace safety, enhancing operational efficiency and employee performance. Mastered POS systems and cash handling, significantly contributing to a positive customer experience and operational success.
Overview
3
3
years of professional experience
Work History
Crew Trainer/Shift Manager in Training
McDonald's
07.2021 - Current
- Trained other employees in customer service, food safety, and performance requirements.
- Taught new team members correct procedures for all areas of operations.
- Studied crew members during work shift to provide feedback and guidance in improving performance.
- Set positive example for team members by providing high-quality, efficient service.
- Greeted customers with smile and provided friendly service to professionally handle every need.
- Tracked receipts, employee hours, and inventory movements.
- Excelled in every store position and regularly backed up front-line staff.
Education
High School Diploma -
Loveland High School
Loveland, OH05.2025
Skills
- Customer Service
- Employee Training
- Cash Handling
- Team Leadership
- Workplace Safety
- Cleaning and sanitation
- POS Systems
- Product Knowledge
- Equipment Maintenance
- Public Speaking
Timeline
Crew Trainer/Shift Manager in Training
McDonald's
07.2021 - Current
High School Diploma -
Loveland High School
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