Summary
Overview
Work History
Skills
Licenses/Certifications
Additional Information
Timeline
TruckDriver
Ted Smith

Ted Smith

Saint George,UT

Summary

Highly-skilled Operations Officer with more than 35 years of experience overseeing operations and employees. Dedicated to promoting the company culture, enhancing awareness to increase client bases and profitability. Persistent leader eager to lead and grow organizations. Skilled in strategic planning, problem-solving, and communication with good understanding of business principles, project management and team leadership. Collaborative with relentless work ethic. Loyal, trustworthy, values integrity, life-long learner.

Overview

35
35
years of professional experience

Work History

Director Operations

Sunrun (merger with Vivint 10/2020)
09.2015 - 11.2023
  • Managed all of operations for 23 states to optimize performance including client communication and satisfaction
  • Collaborated with senior management in the development of performance goals and long-term operational plans to improve efficiency and increased productivity
  • Organized, coordinated, and communicated with teams to meet, exceed, track, and analyze performance and operational processes so that maximized efficiency and productivity resulted
  • Ability to streamline or implement structures and roles that boost speed and efficiency while supporting rapidly shifting business demands
  • Strong working knowledge of industry regulations and legal guidelines, both in electrical and residential homebuilding requirements
  • Installation, mounting solutions, and system design for ground mounts and PV
  • Standardized safety procedures and training implemented companywide.

General Superintendent & Quality Control Manager

D.R. Horton Homebuilders
12.1998 - 08.2015
  • Managed 24 projects across the Southern California Inland Empire (SCIE), directly supervising 7 superintendents, 13 assistant superintendents, and the subcontractors used at each job site. Roughly 700 homes a year.
  • Identified potential job candidates, conducted interviews, employed and coached new hires, executed performance reviews, approved bonuses and salary increases, followed dismissal and termination procedures, provided unifying experiences to support and develop strong teams
  • Created, designed, standardized, and implemented a Quality Control program to improve customer satisfaction, enhanced end-product quality, increase job safety and compliance, and accelerated overall production
  • This program included training new recruits and supporting them in the field
  • Traveled within the Division to help improve quality and performance (measured by customer service surveys) at each job site by working directly to inspire teams on each project, modeling successful procedures and routines to improve site performance - standardized, defined, evaluated processes and redesigned (when needed) to make improvements to site processes
  • Reviewed countless spreadsheets to track jobs, schedules, and budgets
  • Quantified, prepared, and communicated effectively between departments at weekly interdepartmental meetings, even when the content was challenging
  • Maximized revenue and minimized loss on job sites by accessing contracts, contacts, and maintaining integrity
  • Collected, tracked, and updated schedules consistently while effectively communicating between upper management, staff, subcontractors, home owners, and city inspectors
  • Oversaw, organized, and facilitated over 15 successful Model Openings/Sales Events, on-time and under budget
  • Developed the 'New Home Owner Walk-Throughs' Program (used throughout the region) to educate the client on the building process, to increase customer relations, and improve overall customer satisfaction
  • Achieved above average on all Customer Satisfaction Surveys.

Journeyman Electrician

Berner Electric
12.1993 - 10.1998
  • Improved electrical system efficiency by conducting thorough inspections and identifying areas for repair or replacement.
  • Enhanced workplace safety through meticulous adherence to electrical codes and regulations during installation processes.
  • Reduced downtime in production facilities by promptly troubleshooting and resolving electrical issues.
  • Ensured seamless project completion with timely installation of wiring, fixtures, and control devices.
  • Maintained a clean and organized work environment, ensuring optimal productivity during electrical tasks.
  • Completed challenging assignments on time by effectively prioritizing tasks and managing resources.
  • Assisted in training apprentice electricians, sharing knowledge, techniques, and best practices for success in the trade.
  • Actively participated in continuing education opportunities to stay current on industry trends and maintain a high level of expertise within the electrical trade.
  • Read technical drawings, diagrams and project documentation to make accurate decisions about electrical system installations and repair work.
  • Studied building schematics to determine location of wiring and equipment.
  • Installed ground leads and connected power cables to equipment.

Skills

  • Sales Force CRM
  • Lucid Chart
  • Microsoft Suite
  • Google/G-Suite
  • Service Monitoring
  • Resource Allocation
  • Safety Management
  • Workforce Planning
  • Quality Assurance
  • Training and Development
  • Performance Measurement
  • Change Management
  • Continuous Improvement
  • Data Analysis
  • Operational Excellence
  • Process Improvement
  • Project Management

Licenses/Certifications

  • Licensed General Contractor - Utah
  • Journeyman Electrician
  • Storm Water Pollution Prevention Plans (SWPPPs) certified
  • Qualified SWPPP Practitioner (QSP) certified
  • Certified Erosion, Sediment and Storm Water Inspector (CESSWI) certified
  • Occupational Safety and Health Administration (OSHA) certified
  • First Aid/CPR Certified

Additional Information

Loves his family and friends - especially enjoys outdoor adventures like dirt bike riding, camping, hiking, and hunting. Also enjoys traveling, building/wood working, weight lifting, and playing with grandkids.

Timeline

Director Operations

Sunrun (merger with Vivint 10/2020)
09.2015 - 11.2023

General Superintendent & Quality Control Manager

D.R. Horton Homebuilders
12.1998 - 08.2015

Journeyman Electrician

Berner Electric
12.1993 - 10.1998

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Ted Smith