Ted Strychalski
Middletown,PA
Summary
Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service, and increasing company profits.
Overview
10
10
years of professional experience
Work History
Product Specialist
A&H Equipment Company
10.2023 - Current
- Perform demos on Hydro Excavators, and specialty municipality equipment.
- Educate customers on equipment to better fit themselves into the correct piece of equipment for their needs.
- Researched product's technical specifications and accurately communicated information.
- Responded to customer inquiries and provided technical assistance over phone and in person.
- Diagnosed and troubleshot hardware, software and network issues.
- Developed and implemented preventive maintenance procedures.
Buyer/Sales Analyst
Kinsey's Outdoors
08.2021 - Current
- Manage inventory of 33,000 SKU's sourcing from 300+ vendors. With an inventory value of over $2 Million.
- Developed accurate sales forecasts by analyzing sales feedback and wrote sales plans to increase profits.
- Collaborated with ownership to provide customer sales trends and recommend operational changes to meet emerging trends.
- Identified high profit categories to expand upon increasing company sales by 30%+.
- Growing relationships with vendors, and customers to create strong business partnerships.
- Created in depth sales/inventory analysis, that identify strong, weak, and issues within our company.
Sales Representative
Kinsey's Archery Products
04.2018 - 08.2021
- Managed 400+ dealer accounts increasing sales within those accounts by 25% or more.
- Drove company revenue by offering customers accessories and related purchases to complete selections, and increase sales in high profit margin categories.
- Set and achieved company defined sales goals.
- Built relationships with customers and community to promote long term business growth.
- Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
- Identified new business opportunities through cold calling, networking, marketing and prospective database leads.
Sales Floor
Lancaster Archery Supply
02.2014 - 01.2018
- Listened to customer needs and desires to identify and recommend optimal products.
- Used in-store system to locate inventory and place special orders for customers.
- Maintained up-to-date knowledge of store sales, payment policies and security standards.
- Engaged in conversation with customer to better uncover individual needs.
- Recommended accessories and complementary purchases to boost revenue.
Education
Bachelor - Business
Penn State University
Harrisburg PA05.2026
High School Diploma -
Elizabethtown Area Senior High School
Elizabethtown, PA05.2018
Skills
- Customer Service
- Revenue Growth
- Strategic Networking
- Data Analysis
- Sales Expertise
- Inside and Outside Sales
- Negotiation Tactics
- Persuasive Negotiations
- Converting Leads
Timeline
Product Specialist
A&H Equipment Company
10.2023 - Current
Buyer/Sales Analyst
Kinsey's Outdoors
08.2021 - Current
Sales Representative
Kinsey's Archery Products
04.2018 - 08.2021
Sales Floor
Lancaster Archery Supply
02.2014 - 01.2018
Bachelor - Business
Penn State University
High School Diploma -
Elizabethtown Area Senior High School
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