Ted Welker Jr

Owner

Braveheart Construction

01.2008 - Current

Managed day-to-day business operations.
Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
Trained and motivated employees to perform daily business functions.
Interacted well with customers to build connections and nurture relationships.
Enhanced operational efficiency and productivity by managing budgets, accounts, and costs.
Negotiated price and service with customers and vendors to decrease expenses and increase profit.
Established strong customer relationships through excellent communication and attentive service.
Strengthened company reputation by consistently meeting or exceeding customer expectations in terms of quality products/services offered.
Implemented business strategies, increasing revenue, and effectively targeting new markets.
Maintained a safe work environment by enforcing strict safety protocols and regularly updating staff on industry best practices.
Enhanced company profitability by reducing overhead costs and negotiating favorable contracts with suppliers.
Scheduled employees for shifts, taking into account customer traffic and employee strengths.
Managed purchasing, sales, marketing and customer account operations efficiently.
Achieved consistent growth in annual revenue through strategic planning and execution of sales initiatives.
Ensured compliance with all relevant regulations by staying current on industry requirements and implementing necessary changes in operations.
Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
Assisted in recruiting, hiring and training of team members.
Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
Cultivated strong online presence, managing social media platforms to engage with customers and build community.
Built robust network of industry contacts, leveraging relationships for strategic partnerships and opportunities.
Self-motivated, with a strong sense of personal responsibility.
Worked effectively in fast-paced environments.
Skilled at working independently and collaboratively in a team environment.
Proven ability to learn quickly and adapt to new situations.
Excellent communication skills, both verbal and written.
Organized and detail-oriented with a strong work ethic.
Strengthened communication skills through regular interactions with others.
Developed and maintained courteous and effective working relationships.
Proved successful working within tight deadlines and a fast-paced environment.