Summary
Overview
Work History
Education
Skills
Timeline
Generic

Teddi Johnson

Houston,TX

Summary

Dependable worker dedicated to completing projects on time and surpassing quality expectations. Skillfully uses variety of tools and machinery for addressing unique installation and repair requirements. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

11
11
years of professional experience

Work History

Receptionist

Anywhere Works
09.2022 - 06.2023
  • Answered phone promptly and directed incoming calls to correct offices.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Maintained confidentiality of information regarding clients and company.
  • Welcomed customers with friendly greeting, answered general questions, gathered nature of visit and directed to specific offices.
  • Responded to inquiries from callers seeking information.
  • Resolved customer problems and complaints.

Delivery Driver

VIP Delivery Services
10.2021 - 12.2021
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Delivered packages to customer doorsteps and business offices.
  • Maintained upbeat, positive attitude in busy, customer-focused environment.
  • Completed rush deliveries on tight timetables to satisfy customer needs.
  • Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
  • Operated vehicle safely in highly congested areas with no traffic violations.
  • Loaded truck and properly secured items to prevent damage for deliveries.

Kitchen/Bath Designer

Home Depot
02.2019 - 10.2020
  • Determined personalized needs, tastes and design preferences through thorough client consultations.
  • Illustrated visual concepts during client presentations through detailed plans and sketches.
  • Designed floor plans, elevations, 3D perspective views, and material boards for review and presentation.
  • Developed key client relationships, providing design solutions that met needs and budgets without compromising quality or design intent.
  • Specified appropriate products and materials to meet project objectives and design scheme.
  • Transformed uninspiring areas into warm and inviting living spaces using various lighting fixtures, materials, and products.
  • Presented design proposals to clients to establish clear project expectations and goals.

Cook

Panda Express Restaurant Group
08.2018 - 02.2019
  • Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
  • Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
  • Prepared food items in compliance with recipes and portioning control guidelines.
  • Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
  • Maintained well-stocked stations with supplies and spices for maximum productivity.
  • Instructed new staff in proper food preparation, storage, use of kitchen equipment and sanitation.
  • Maintained food safety and sanitation standards.
  • Followed strict standards for food handling and safety, minimizing risks to customers.
  • Coordinated checklists to keep kitchen clean, stocked and sanitary.
  • Trained and supervised cooking staff to expertly meet daily needs.
  • Oversaw scheduling, inventory management, and supply ordering to maintain fully stocked kitchen.

Assistant Manager

Panda Express Restaurant Group
09.2017 - 04.2018
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Mentored team members to enhance professional development and accountability in workplace.
  • Created employee schedules to align coverage with forecasted demands.
  • Made hiring recommendations to increase company's productivity and profitability with quality workers.
  • Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
  • Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.

Warehouse Worker

Remedy Staffing
05.2017 - 08.2017
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Checked packages and merchandise for damage and notified vendors.
  • Performed general housekeeping and cleaning tasks.
  • Operated pallet jacks and material moving equipment to receive and transport items from various warehouse locations.
  • Inspected work areas for cleanliness and obstacles and removed cartons and boxes to keep work areas organized and hazard-free.
  • Cleaned and maintained warehouse in compliance with OSHA safety standards.
  • Assembled pallets and crates for secure transportation of materials.
  • Drove forklifts, pallet jacks and other equipment to move materials.
  • Surrounded items in cling film, padded blankets, and tape to protect from damage.

Cashier

Five Below
08.2012 - 02.2016
  • Greeted customers entering store and responded promptly to customer needs.
  • Built relationships with customers to encourage repeat business.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Stocked, tagged and displayed merchandise as required.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Addressed customer needs and made product recommendations to increase sales.
  • Upsold additional products and services to customers, increasing revenue.
  • Performed cash, card and check transactions to complete customer purchases.
  • Used POS system to enter orders, process payments and issue receipts.
  • Learned duties for various positions and provided backup at key times.
  • Encouraged customers to make additional purchases by highlighting current deals and keeping lane well-stocked.

Education

Bachelor of Arts - Architecture & Interior Design

Chatham University
Pittsburgh, PA

High School Diploma -

Penn Hills Senior High School
Pittsburgh, PA
05.2012

Skills

  • Telephone Skills
  • Customer and Client Relations
  • Meeting Preparation
  • Time Management
  • Microsoft Office
  • Painter Assistance
  • Stain Wood
  • Timely Project Completion
  • Behavior Modeling
  • Positive Reinforcement Strategies
  • Student Leadership
  • Emotional Support
  • Group Activities
  • Social Skills
  • Small Group Leadership
  • Bible Studies

Timeline

Receptionist

Anywhere Works
09.2022 - 06.2023

Delivery Driver

VIP Delivery Services
10.2021 - 12.2021

Kitchen/Bath Designer

Home Depot
02.2019 - 10.2020

Cook

Panda Express Restaurant Group
08.2018 - 02.2019

Assistant Manager

Panda Express Restaurant Group
09.2017 - 04.2018

Warehouse Worker

Remedy Staffing
05.2017 - 08.2017

Cashier

Five Below
08.2012 - 02.2016

Bachelor of Arts - Architecture & Interior Design

Chatham University

High School Diploma -

Penn Hills Senior High School

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Teddi Johnson