TEDDI MENDOZA

I oversee financial management for an automotive performance shop, handling budgeting, financial reporting, and resource allocation to ensure effective financial operations.

• Led month-end closing processes, ensuring timely and accurate financial reporting.
• Developed and implemented budgeting strategies to enhance financial performance.
• Supported the month-end closing process by preparing financial statements, variance analyses, and account reconciliations.

• Provided exceptional client support by resolving inquiries and troubleshooting issues efficiently.
• Developed and maintained strong client relationships through proactive communication and follow-up.
• Streamlined support processes to enhance response times and improve overall customer satisfaction.
• Created comprehensive documentation for common issues, facilitating quicker resolutions for support team members.

• Streamlined operational processes to enhance efficiency across property management functions.
• Led cross-functional teams to implement best practices in project management and service delivery.
• Delivered exceptional customer service by addressing inquiries and resolving issues promptly.
• Managed front desk operations, ensuring efficient check-in and check-out processes.
• Supervised daily housekeeping operations, ensuring adherence to cleanliness standards and guest satisfaction.
• Developed and implemented efficient scheduling to optimize staff productivity and coverage.

• Online
• 3.75 GPA