Summary
Overview
Work History
Skills
Languages
Timeline
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Teddy Arrona

Bay Area,Northern CA

Summary

Enthusiastic and passionate multi-unit leader with a primary focus on motivating teams and driving maximum financial output. Excels at optimizing talent within teams to ensure operational execution reaches the highest levels of excellence. Consistently delivers a rewarding experience for customers and associates alike.

Overview

13
13
years of professional experience

Work History

Senior Store Manager/Multi Unit Leader

Harbor Freight Tools
08.2021 - 12.2024
  • Acquire high quality talent
  • Ensure a friendly environment for all
  • Create a team atmosphere
  • Manage performance, develop talent, and plan for succession
  • Champion organizational initiatives and align team with vision and purpose
  • Prioritize workload
  • Validate effective staffing and scheduling across all areas of responsibility
  • Ensure that standards for productivity are met
  • Maintain neat, clean, and organized stores
  • Collaborate with business partners for solutions
  • Define, prioritize, and implement strategy to drive results
  • Drive sales and manage expenses to exceed financial goals
  • Promote a clear understanding of the expectations for the customer experience
  • Ensure an in-stock, priced right, and friendly shopping experience in all locations
  • A subject matter expert in all standard operating procedures and operational processes
  • Validate execution of standard operating procedures and compliance to company policies

Store Manager

Harbor Freight Tools
06.2018 - 08.2021
  • By attracting and retaining high quality talent to build a high performance team, I Improved the culture and set the standard for process execution to exceed KPIs in a high volume, high complexity store that was operationally challenged
  • Fostered a culture of growth and development in which teams were motivated to exceed expectations to contribute to the overall success of their store and company
  • Peer support leader for 10+ store managers in the district by building relationships focused on their individual development plans

Store Manager

Toys 'R' Us
04.2012 - 06.2018
  • Directly responsible to train and motivate over 155+ full time/part time employees including store managers, supervisors, and assistant managers
  • Accountable for all key performance indicators (KPI's), overall store profitability, budget control, supply control, cash operations, sales audit, asset protection, recruitment, hiring and scheduling
  • Manage the financial performance of the business unit including sales, profitability, and key metrics through proper and ethical in-store operations
  • Actively develop and maintain Talent Management process by using the company succession process guidelines involving store and regional management teams
  • Instill selling and quality service techniques in team members to help them reach beyond their goals
  • Provide continuous feedback to team members by recognizing and rewarding successful performance and addressing performance-related problems; motivate associates, foster teamwork, and applaud change when it occurs
  • Work together with other store management to develop an integrated store initiative/action plan to drive sales, profits, and margins
  • Grow and develop the brand by executing in-store activation events, creating a world-class experience for our customers and innovate and lead

Skills

  • Talent Acquisition
  • Human Resources
  • Retail Management
  • Merchandising
  • Team Development
  • Talent Placement
  • Drive & Ambition
  • Ability to be Forthright
  • 100% Ethical
  • Active Listening
  • Self-Aware
  • Operations management
  • Innovation and creativity
  • Teamwork and collaboration
  • Problem-solving
  • Time management
  • Attention to detail
  • Problem-solving Abilities
  • Multitasking Abilities
  • Organizational skills
  • Adaptability and flexibility
  • Effective verbal and written communication
  • Quality Decision-Making
  • Customer service management
  • Relationship building
  • Operational efficiency
  • Planning & Prioritizing
  • Interpersonal skills
  • Analytical thinking
  • Conflict resolution
  • Inventory tracking and management
  • Strategic partnerships
  • Scheduling
  • Hiring and onboarding
  • Data analysis
  • Payroll administration and timekeeping
  • Performance improvement
  • Process improvements
  • KPI tracking
  • Budget control
  • Revenue growth
  • Performance evaluations
  • Employee reviews
  • Policy development and enforcement

Languages

Spanish
Limited Working
American Sign Language
Full Professional

Timeline

Senior Store Manager/Multi Unit Leader

Harbor Freight Tools
08.2021 - 12.2024

Store Manager

Harbor Freight Tools
06.2018 - 08.2021

Store Manager

Toys 'R' Us
04.2012 - 06.2018

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Teddy Arrona