Teddy Colson
Avenel,NJ
Summary
Professional managerial candidate with deep understanding of operational excellence and team leadership. Proven ability to drive growth and enhance productivity through strategic planning and effective resource management. Emphasizes collaboration and adaptability to meet organizational goals, showcasing excellent problem-solving and decision-making abilities.
Overview
18
18
years of professional experience
Work History
General Manager
Ashley Furniture Homestore
10.2023 - Current
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Managed purchasing, sales, marketing and customer account operations efficiently.
- Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
- Proven ability to learn quickly and adapt to new situations.
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
- Applied established sales techniques and persuasive communication skills to meet personal sales objectives.
District Operation Manager
Winter Services LLC
06.2020 - 07.2024
- Managed a diverse team, ensuring efficient field operations across landscaping and snow removal services
- Negotiated with customers and vendors to optimize service costs, resulting in increased profitability
- Analyzed operational data to anticipate performance trends and mitigate risks, enhancing overall business foresight
- Implemented recruitment, training, and development strategies, leading to improved operational processes and team performance
- Improved district operations efficiency by streamlining processes and implementing best practices.
- Interacted well with customers to build connections and nurture relationships.
Area Field Operation Manager
Sears Transformco Holdings LLC
03.2017 - 05.2020
- Managed a comprehensive appliance repair technical workforce, ensuring top-tier service delivery and operational excellence
- Established and maintained collaborative relationships with union representatives and employee groups to foster effective labor relations
- Conducted rigorous quality control assessments across various stages of field operations, guaranteeing adherence to standards and efficiency in service provision
- Developed and analyzed operational reports, utilizing data-driven insights to enhance field performance metrics and implement continuous improvement initiatives
- Controlled costs to keep business operating within budget and increase profits.
Store/Assistant District Manager
Fallas National Stores
02.2014 - 01.2017
- Managed daily operations, including merchandising and inventory control, to meet performance targets and maintain service quality in a high-volume retail environment
- Coordinated staff recruitment, training, and supervision for a team of 20, fostering a customer-centric culture and ensuring operational efficiency
- Analyzed sales data to inform and develop promotional strategies, contributing to the achievement of sales goals and maintaining performance during organizational restructuring
- Enhanced store appearance by creating visually appealing displays, ensuring cleanliness, and organizing products for easy accessibility.
Area Field Operations Manager
Family Dollar
08.2010 - 01.2014
- Enhanced sales and profitability by managing operations across a district with significant volume, ensuring adherence to company policies and strategic initiatives
- Fostered team development and internal promotions through comprehensive training and performance evaluations for Store Managers, enhancing operational efficiency
- Partnered with Loss Prevention to develop and execute strategies, achieving district shrink goals and optimizing inventory management and expense control
- Aligned field operations goals with overall company objectives, ensuring all projects were executed according to corporate standards and expectations.
Store Manager
Meijer Supermarket
01.2007 - 01.2010
- Oversaw operational management, successfully achieving profit targets and financial objectives through strategic planning and effective staff coordination
- Enhanced store performance by implementing inventory and merchandise management systems that led to improved product availability and customer satisfaction
- Improved customer service and operational workflows by adjusting work schedules and swiftly resolving escalated customer issues
Education
Associate of Arts - Finance
Tacoma Community College
Tacoma, WASkills
- Invoice Processing
- Productivity Improvement
- Social Media Marketing
- Inventory Control
- Workflow Planning
- Strategic Planning & Forecasting
- Business Development & Growth
- Sales & Marketing Strategies
- Procurement & Inventory Control
- Human Resource Management
- Customer Service Relations
- Safety Standards & Protocols
- Staff Leadership and Training
- Outlook
- Google Suite
- PowerPoint
- Excel
- Word
- Microsoft
- Salesforce
- Yeti Imposition
- Zoom
- Skype
- Computer Skills
- Dropbox
- PoS Systems Operation
Timeline
General Manager
Ashley Furniture Homestore
10.2023 - Current
District Operation Manager
Winter Services LLC
06.2020 - 07.2024
Area Field Operation Manager
Sears Transformco Holdings LLC
03.2017 - 05.2020
Store/Assistant District Manager
Fallas National Stores
02.2014 - 01.2017
Area Field Operations Manager
Family Dollar
08.2010 - 01.2014
Store Manager
Meijer Supermarket
01.2007 - 01.2010
Associate of Arts - Finance
Tacoma Community College
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