Driven leader with strong problem-solving and customer service skills. Dedicated to providing highest level of service to customers and creating pleasant work environment for staff. Knowledgeable in food safety and sanitation protocols.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Restaurant Manager
Circus Circus Hotel and Casino
07.2020 - Current
Managing over as many as 7 venues during the busy season with 40+ employees
In charge of refunds, comps, and guest complaints
Walking from venue to venue periodically to make sure company policies are being upheld
Inventory and ordering for each venue
Teaching and maintaining health department regulations
Distribution and assigning of banks for cashier's
Validating and closing of Venue's
Scheduling and replacing call outs/FMLA.
Sr. Manager
Pampas Brazilian Steakhouse
01.2019 - 01.2020
Supervised a diverse team of over 50 FOH & BOH staff
Managed ordering of foods, supplies, and beverages, as well as inventory control
Maintained & developed a superb dining experience for guest.
Sr. Manager
Luke's Lobster
01.2018 - 01.2019
Provided direct guidance and supervision to all front of the house departments, promoting outstanding customer service
Coordinated the efforts of all departments to ensure all standards were met in the areas of productivity, profitability, cleanliness, owner/guest satisfaction.
Operations/Restaurant Manager
Papa Murphy's
01.2017 - 01.2018
Responsible for the complete oversight of a single store, which included, but not limited to profitability, P&L management, human resources, and local store marketing
Skilled and knowledgeable of all duties and responsibilities necessary to the efficient and cost effective operation of the store.
Human Resource Benefits Payroll Coordinator at Circus Circus Hotel and CasinoHuman Resource Benefits Payroll Coordinator at Circus Circus Hotel and Casino