Teddy Eubanks
San Diego,CA
Summary
An enthusiastic and reliable professional who takes pride in providing excellent customer service and creating memorable dining experiences for restaurant customers. Skilled in anticipating customer needs, addressing complaints, and resolving issues promptly. Maintains focus and positive attitude in stressful situations and high-volume environments.
Overview
5
5
years of professional experience
Work History
Server
The Pub Irish Pub
08.2022 - 03.2024
- Served food and beverages promptly with focused attention to customer needs.
- Cultivated warm relationships with regular customers.
- Processed orders and sent to kitchen employees for preparation.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Accurately deliver food to customers, making sure that what comes out of the kitchen is correct and appealing before taking it to the table.
- Periodically check in with customers to make sure everything is going well with their meal, being attentive, and responding to additional requests as needed.
- Respond quickly to issues customers have, getting management involved if necessary.
- Collect payment from customers accurately and honestly.
- Help with basic food prep as needed, and/or perform light cleaning in the dining, serving stations, or kitchen areas.
- Keep serving stations stocked with ice, soda, etc., as well as keeping their section clean and prepared for new guests.
- Know and follow applicable food service safety regulations and best practices.
- Be able to stand on their feet for hours at a time and lift up to 25 pounds of weight.
- Be willing to work flexible hours that may include weekends and holidays.
Fire Sprinkler Pipe Fitter Apprentice
A& Fire Sprinklers
07.2021 - 04.2022
- Loaded and carried materials to facilitate transport at construction sites.
- Applied strong problem-solving skills to address unexpected challenges that arose during the process.
- Supported a positive work environment by fostering collaboration, sharing knowledge, and assisting peers as needed.
- Threaded pipes using piping machines.
- Excellent communication skills, both verbal and written.
- Paid attention to detail while completing assignments.
Shift Manager
Taco Bell
05.2020 - 06.2021
- Collaborated with other Shift Managers to maintain consistency in policies enforcement across all shifts, fostering a cohesive workplace culture.
- Supervised employees and oversaw quality compliance with company standards for food and services.
- Kept accurate and detailed records of personnel progress and productivity.
- Tracked receipts, employee hours, and inventory movements.
- Trained and mentored new employees to maximize team performance.
Crew Member
Taco Bell
05.2019 - 05.2020
- Readied customers' take-out orders in secure bags with appropriate amounts of condiments, silverware and napkins.
- Assisted other team members to achieve goals.
- Aided management in achieving staffing goals through active involvement in recruitment efforts, including interviews and orientation sessions for new hires.
- Provided exceptional customer service, addressing concerns or issues promptly and professionally.
- Filled out daily shift log to record amount of food prepared, used and leftover.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
Education
High School Diploma -
Mission Bay High School
San Diego, CA06.2019
Skills
- Food spoilage prevention
- Order Accuracy
- Guest Engagement
- Item promotion
- Quality Control
- Service prioritization
- Team Player
- Cash Handling
- Point of sale operation
- Supply Restocking
- Food Safety Standards
- High-volume dining
- Suggestive Selling
- Strong Work Ethic
- Workflow Coordination
- Staff Training
- Team Leadership
- Decision-Making
- Table Bussing
- Cleaning and sanitizing
- Adaptable and Flexible
- Professional Appearance
- Cool Under Pressure
- Hospitality service expertise
- Ability to Lift 30 Pounds
Timeline
Server
The Pub Irish Pub
08.2022 - 03.2024
Fire Sprinkler Pipe Fitter Apprentice
A& Fire Sprinklers
07.2021 - 04.2022
Shift Manager
Taco Bell
05.2020 - 06.2021
Crew Member
Taco Bell
05.2019 - 05.2020
High School Diploma -
Mission Bay High School
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