Summary
Overview
Work History
Education
Skills
Timeline
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Teddy Johnson

Kingwood,TX

Summary

Goal-driven and skilled individual offering over 10 years of management. Knowledgeable and critical thinker. Successful and diverse experience in below-wing airline services.

Overview

20
20
years of professional experience

Work History

Ramp Service Agent

United Airlines
09.2022 - Current
  • Loaded and unloaded luggage and freight and assisted crew and travelers with bags for over [Number] daily flights.
  • Safely operated various types of equipment such as conveyor belts, cargo loaders and tugs.
  • Participated in ongoing training programs to stay current on industry regulations and best practices.
  • Connected electrical power unit and hoses to aircraft.
  • Deiced aircraft before takeoff for safety during inclement weather.
  • Completed cargo manifests and flight paperwork for proper luggage and flight tracking.

Executive Chef

Temecula Valley Winery Management
04.2014 - 01.2021
  • Developed kitchen staff through training, disciplinary action, and performance reviews.
  • Maintained a safe and sanitary work environment, adhering to health department standards and regulations.
  • Increased customer satisfaction by creating innovative and diverse menus tailored to various dietary needs.
  • Oversaw business operations, inventory control, and customer service for restaurant.
  • Developed menus, controlled food costs and oversaw quality, sanitation, and safety processes.
  • Scheduled and received food and beverage deliveries, adhering to food cost and budget.
  • Inventoried food, ingredient, and supply stock to prepare and plan vendor orders.
  • Delivered excellent food quality and maximized customer satisfaction by preparing meals according to customer requests.
  • Conducted regular evaluations of kitchen equipment and appliances, ensuring proper maintenance and timely replacement to maintain optimal operational efficiency.
  • Developed strong relationships with vendors, negotiating competitive prices on ingredients and supplies.
  • Maximized profitability by effectively managing food costs through portion control and minimizing waste.
  • Created visually appealing plate presentations, enhancing the overall dining experience for patrons.
  • Managed kitchen staff for efficient food production, ensuring timely delivery of high-quality dishes.
  • Requisitioned food, selected and developed recipes and standardized production recipes for consistent quality.
  • Collaborated with front-of-house staff to ensure seamless dining experiences for guests.
  • Trained and managed kitchen personnel and supervised related culinary activity.

Team Leader

United States Army
10.2004 - 12.2012
  • Supervised team members to confirm compliance with set procedures and quality requirements.
  • Monitored team performance and provided constructive feedback to increase productivity and maintain quality standards.
  • Built strong relationships with customers through positive attitude and attentive response.
  • Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
  • Worked with team to identify areas of improvement and devised solutions based on findings.
  • Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
  • Maintained an inclusive and diverse team culture, promoting respect and understanding among all members.
  • Promoted high standards through personal example to help each member understand expected behaviors and standards.
  • Developed team members'' skills through targeted coaching sessions, resulting in improved individual performance.
  • Collaborated with other department leaders to establish shared goals and ensure alignment across teams.

Education

Associate of Arts - Culinary Arts

Art Institute of California-Inland Empire
San Bernardino, CA
12.2016

Skills

  • Ramp service
  • Aircraft Marshalling
  • Loading and unloading
  • Marshaling aircraft
  • Heavy Lifting
  • Safety Procedures
  • Baggage tag checks
  • Baggage handling
  • Hazardous Materials Handling
  • Cargo Loading
  • Hazardous Materials
  • FAA Regulations

Timeline

Ramp Service Agent

United Airlines
09.2022 - Current

Executive Chef

Temecula Valley Winery Management
04.2014 - 01.2021

Team Leader

United States Army
10.2004 - 12.2012

Associate of Arts - Culinary Arts

Art Institute of California-Inland Empire
Teddy Johnson