Teddy Njoroge
Kent,WA
Overview
10
10
years of professional experience
Work History
Caregiver Attendant
GENCARE LIFESTYLE
Seattle, WA
01.2021 - 07.2024
- Assisted clients with activities of daily living such as bathing, dressing and grooming.
- Provided compassionate care while ensuring client safety and comfort.
- Monitored vital signs and reported changes to medical staff.
- Administered medications in accordance with physician's orders.
- Transported patients to medical appointments utilizing wheelchair or sterner.
- Recorded patient information such as condition, diet and progress reports.
- Participated in team meetings that addressed changing clinical needs of patients.
- Facilitated group activities designed to enhance quality of life for residents of long-term care facilities.
- Accompanied clients on outings such as shopping trips, recreational activities and doctor visits.
Back Office Manager
Nakumatt Holdings
NAIROBI, WA
01.2015 - 12.2020
- Provided technical and administrative support to the back office team.
- Developed, implemented, and maintained back office procedures and policies.
- Ensured that all back office operations were in compliance with company regulations.
- Conducted regular audits of back office activities to ensure accuracy and efficiency.
- Organized daily workflow for back office personnel to optimize productivity.
- Analyzed data from customer transactions to identify areas of improvement in processes and procedures.
- Managed customer inquiries regarding account information or transaction processing issues.
- Supervised staff members in their day-to-day tasks such as recordkeeping, filing, data entry.
- Resolved any discrepancies between physical inventory counts and system records.
- Trained new employees on proper use of software applications used by the Back Office team.
- Monitored cash flow levels within the organization to ensure sufficient funds are available at all times.
- Compiled monthly financial reports for external auditors reviewing the organization's finances.
- Identified potential risks associated with certain business processes or activities within the department.
- Worked with management team to improve workflows and eliminate unnecessary tasks.
- Established work procedures or schedules to organize daily work of administrative staff.
- Pitched in to help with office tasks during busy periods and staff absences.
Education
JAMHURI HIGH SCHOOL
NAIROBI,KENYA11-2007
Skills
- Sensitive material handling
- Spreadsheet tracking
- Invoice Processing
- Document Control
- Reception Management
- Meeting Coordination
Timeline
Caregiver Attendant
GENCARE LIFESTYLE
01.2021 - 07.2024
Back Office Manager
Nakumatt Holdings
01.2015 - 12.2020
JAMHURI HIGH SCHOOL