Teddy Shipley
Summary
Great problem-solver with strong background as qualified technician. Knowledgeable about different automotive systems, parts and typical problems. Brings proven abilities in locating sources of faults and completing quality repairs.
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
13
13
years of professional experience
Work History
Field Service Technician
Ring Power
Ocala, FL
11.2023 - Current
- Completed scheduled appointments on time to drive quality service.
- Calibrated instruments according to established procedures.
- Disassembled dysfunctional machinery to perform root cause analysis and repairs.
- Resolved customer complaints regarding product performance or malfunctioning equipment in a professional manner.
- Maintained equipment performance by cleaning and lubricating components.
- Installed new components or replaced defective parts to restore functionality.
- Observed field safety protocols to prevent injuries and accidents.
- Ran tests on newly repaired machinery and equipment to confirm proper functionality.
- Trained customers on equipment after installation.
- Collaborated with team members to assess equipment performance needs.
- Adjusted, connected, or disconnected wiring, piping and tubing to complete repairs and installations.
- Operated hand tools and power equipment according to corporate safety procedures.
- Minimized customer callbacks and equipment failure by reviewing job upon completion.
- Inspected materials and equipment regularly to check for potential hazards and machine defects.
- Communicated with vendors, upper management, and peers.
- Greased mechanical parts with lubrication to achieve smooth and regular functionality.
- Explained and demonstrated equipment operations to customer.
- Coordinated repair and maintenance plans with co-workers and supervisors ahead of scheduled projects.
- Replaced faulty parts or components following diagrams or blueprints.
- Diagnosed and repaired mechanical issues according to industry standards.
- Adjusted functional parts of devices or control instruments according to specifications.
- Responded promptly to emergency service requests from clients.
- Filled out work orders, repair logs and maintenance plans to document work completed.
- Collaborated with other technicians to resolve complex issues quickly and efficiently.
- Handled telephone support calls to determine issues and provide solutions.
- Wrote detailed service reports describing work completed, issues and recommendations.
- Disassembled defective machines for repair or replacement of parts.
- Relayed important safety guidelines to clients to achieve thorough understanding of new equipment.
- Completed all necessary paperwork for service calls in a timely manner.
- Performed routine maintenance on machinery to ensure optimal performance.
- Inspected and tested mechanical products to locate defects or malfunctions.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Identified needs of customers promptly and efficiently.
- Utilized various software and tools to streamline processes and optimize performance.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Worked effectively in team environments to make the workplace more productive.
- Managed household errands and other essential duties.
- Conducted testing of software and systems to ensure quality and reliability.
- Completed day-to-day duties accurately and efficiently.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Conducted routine maintenance and repairs on mechanical systems and industrial equipment.
- Recognized by management for providing exceptional customer service.
- Performed annual and preventive system service maintenance.
- Calibrated instruments, controls and equipment to test function and evaluate performance.
- Routinely inspected equipment for preventive and emergency maintenance needs.
- Prepared detailed reports documenting service activities performed on each job site.
- Followed safety guidelines and wore protective gear when using power drills, circular saws, and other power tools.
- Reviewed blueprints and manuals to repair and restore optimal functionality.
- Diagnosed problems using advanced diagnostic tools such as multimeters, oscilloscopes.
Mechanic
Nationwide paving
Ocala, FL
09.2022 - Current
- Diagnosed mechanical problems on a wide variety of vehicles using specialized tools and equipment.
- Performed preventive maintenance services such as oil changes and tune-ups on cars and trucks.
- Inspected, serviced, and repaired brakes, exhaust systems, transmissions, engines, suspension systems, drive trains, fuel systems and other vehicle components as required.
- Repaired or replaced worn parts such as brake pads and wheel bearings using hand tools and power tools.
- Identified additional needed repairs by conducting visual inspections of the vehicle's interior and exterior.
- Ensured safety protocols were followed while working on vehicles.
- Explained technical diagnoses and needed repairs to non-mechanical individuals who lack technical knowledge.
- Assisted fellow mechanics when necessary during complex repairs.
Mechanic
Everhart Transportation Inc
Greeneville, TN
08.2012 - 09.2022
- Diagnosed mechanical problems on a wide variety of vehicles using specialized tools and equipment.
- Performed preventive maintenance services such as oil changes and tune-ups on cars and trucks.
- Inspected, serviced, and repaired brakes, exhaust systems, transmissions, engines, suspension systems, drive trains, fuel systems and other vehicle components as required.
- Utilized computer diagnostic equipment to troubleshoot electrical issues in vehicles.
- Repaired or replaced worn parts such as brake pads and wheel bearings using hand tools and power tools.
- Tested components with appropriate instruments to ensure proper operation.
- Identified additional needed repairs by conducting visual inspections of the vehicle's interior and exterior.
- Replaced faulty wiring harnesses in order to restore proper functioning of electrical systems.
- Maintained accurate records of work performed in accordance with company standards.
- Ensured safety protocols were followed while working on vehicles.
- Consulted with customers regarding service options available based upon their needs.
- Explained technical diagnoses and needed repairs to non-mechanical individuals who lack technical knowledge.
- Assisted fellow mechanics when necessary during complex repairs.
- Adhered strictly to safety requirements when operating machinery or handling hazardous materials.
- Researched parts availability from vendors in order to complete repairs efficiently.
- Organized tools and supplies neatly within the workspace for easy access during maintenance tasks.
- Educated customers about basic automotive maintenance techniques they can perform themselves at home.
- Monitored shop equipment to maintain safe working condition.
- Assessed vehicles or machinery to accurately diagnose and repair issues.
- Kept detailed records of repairs, labor involved and parts used.
- Maintained garage safety protocols to meet regulatory and company expectations.
- Executed preventive and corrective maintenance on work trucks and other vehicles.
- Examined loose bolts and specified safety devices on vehicles and made adjustments.
- Diagnosed and repaired vehicles during road call situations.
- Connected electrical wiring to control panels and electric motors.
- Engaged with customers to determine automotive requirements and communicate vehicular defects or problems.
- Leveraged diagnostic tools and equipment to identify vehicle issues.
- Completed required paperwork and delivered to customer.
- Interpreted drawings and schematics to pinpoint sources of mechanical issues.
- Performed maintenance inspections, tune-ups, oil changes and other key services.
- Repaired, replaced and adjusted brakes.
- Conducted test drives before and after repair services.
- Removed old oil, replace filters and added correct amount of new [Type] oil.
- Performed troubleshooting and diagnostic procedures to locate source of malfunctions.
- Used diagnostics and troubleshooting tools to identify failures and equipment issues.
- Completed simple and advanced repairs according to specifications for brakes, exhaust and electrical systems.
- Inspected vehicles for damage and recorded findings to facilitate repairs.
- Completed standard inspections to assess wear and damage to vehicles.
- Reviewed brakes and assessed whether pads needed replacement, discs should be turned or other service requirements.
- Checked vehicle mileage and determined necessary belts, fluids flushing or gasket replacements.
- Reviewed work orders and discussed with supervisors.
- Adjusted and repaired systems to meet manufacturers' performance specifications.
- Conferred with customers to obtain descriptions of vehicle problems and discuss work or future repair requirements.
- Tested components and systems using infrared engine analyzers, compression gauges and computerized diagnostic devices.
- Trained and guided employees on correct methods for performing different repairs and maintenance services.
Education
High School Diploma -
Chuckey Doak High School
Afton, TN05.2002
Skills
- Hand and Power Tools
- Work Order Management
- Vehicle Inspections
- Mechanical Systems
- Inventory Management
- Battery Testing
- Recordkeeping
- Troubleshooting Skills
- Documentation and Reporting
- Maintenance and Repairs
- Workplace Safety
- Preventive Maintenance
- Grease and Lubricant Application
Timeline
Field Service Technician
Ring Power
11.2023 - Current
Mechanic
Nationwide paving
09.2022 - Current
Mechanic
Everhart Transportation Inc
08.2012 - 09.2022
High School Diploma -
Chuckey Doak High School
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