Figma
Hi, I’m
Teddy Le
UX Designer
San Antonio,TX
Summary
A strong, independent woman, with a diverse education background and years of experience in understanding and catering to people's needs, who is ready to embark on her journey as a UX/UI designer.
Overview
6
years of professional experience
7
years of post-secondary education
2
Languages
Work History
Infinity NailsSan Antonio, TX
Nail Artist
06.2021 - Current
Job overview
- Specialized in acrylic nails and nail art
- Responded to customer requests and concerns about nail enhancement and nail art
- Communicated effectively with customers about nail services
- Worked with customers to understand needs and provide excellent service.
Wynn Nail BarSan Antonio, TX
Nail Artist
12.2020 - 05.2021
Job overview
- Specialized in acrylic nails and nail art
- Responded to customer requests and concerns about nail enhancement and nail art
- Communicated effectively with customers about nail services
- Worked with customers to understand needs and provide excellent service.
Alpha Nails SpaSan Antonio, TX
Small Business Owner
01.2017 - 06.2020
Job overview
- Promoted business via social media to generate leads and maximize brand identity.
- Delivered leadership to executive team dedicated to driving ambitious targets with well-orchestrated plans.
- Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
- Frequently studied market to keep abreast of new industry trends.
- Built loyal account base and long-term business relationships with customers.
- Trained new employees on proper protocols and customer service standards.
- Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
- Set, enforced and optimized internal policies to maintain responsiveness to demands.
- Devised processes to boost long-term business success and increase profit levels.
- Outlined finances, goals and daily operations of company in detailed business plans.
- Oversaw long-term planning, staff hiring and training, and procedure development as part of business operations.
- Provided elite customer service by resolving escalated problems and calmly responding to shifting priorities.
- Determined best courses of action for company based on regional market trends and demands.
- Studied market to determine optimal pricing of goods and services and to capitalize on emerging opportunities.
- Coached and mentored employees through effective recruitment, hiring and goal setting methods.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Increased revenue by 800% by establishing goals, overseeing performance and mentoring staff.
- Appraised inventory levels and ordered new merchandise to keep quantities well-stocked.
- Tracked trends and suggested enhancements to both challenge and refine company's product offerings.
- Provided exceptional customer service to customers.
- Maintained cleanliness and organization of workspace, working closely with employees to systemize tasks.
- Delivered business strategy and developed systems and procedures to improve operational quality and team efficiency
American NailsSan Antonio, TX
Nail Technician
10.2015 - 12.2016
Job overview
- Shaped and smoothed nails and extensions using tools such as files and rotary abrasive wheels.
- Treated, prepared and maintained clients' nails on both hands and feet.
- Cleaned and sanitized tools and equipment before each client.
- Prepared nail beds and cuticles, shaped nails and applied polish.
- Sanitized workstation and stocked assigned workspace to facilitate general office and spa cleaning.
Education
University of EducationVietnam
Bachelor of Arts from Teaching English As A Second Language (ESL)
08.2011 - 05.2015
San Antonio CollegeSan Antonio, TX
Associate of Arts from Business Administration
01.2016 - 05.2018
The University of Texas At San AntonioSan Antonio, TX
Certificate of Completion from UX/UI Design Bootcamp
09.2021 - 02.2022
Skills
UX Design
Software
Miro
InVision
Adobe XD
Git Hub
Visual Studio Code
Interests
- Cats
- Music
- Wine
Timeline
The University of Texas At San Antonio
Certificate of Completion from UX/UI Design Bootcamp
09.2021 - 02.2022
Nail Artist
Infinity Nails
06.2021 - Current
Nail Artist
Wynn Nail Bar
12.2020 - 05.2021
Small Business Owner
Alpha Nails Spa
01.2017 - 06.2020
San Antonio College
Associate of Arts from Business Administration
01.2016 - 05.2018
Nail Technician
American Nails
10.2015 - 12.2016
University of Education
Bachelor of Arts from Teaching English As A Second Language (ESL)
08.2011 - 05.2015
Similar Profiles
San Juana MartinezSan Juana Martinez
Nail Technician at Vip Nails & Spa Salon / Allure Nails & Spa SalonNail Technician at Vip Nails & Spa Salon / Allure Nails & Spa Salon
Jia Xin Michelle ChanJia Xin Michelle Chan
HR Recruiter & Administrator at Liger Infinity Sdn. Bhd./ Arise Infinity Sdn. Bhd.HR Recruiter & Administrator at Liger Infinity Sdn. Bhd./ Arise Infinity Sdn. Bhd.
Holly EdgingtonHolly Edgington
Licensed Nail Technician at HAE-U-NAILS Nails by HollyLicensed Nail Technician at HAE-U-NAILS Nails by Holly
JAH RUIZJAH RUIZ
Home Maintenance Tech at Self-employeed ContractorHome Maintenance Tech at Self-employeed Contractor
TABITHA BARBERTABITHA BARBER
Cost Accountant II at Park USA/Northwest Pipe CompanyCost Accountant II at Park USA/Northwest Pipe Company