Tedesia Hall
Business Administration
Philadelphia,PA
Summary
Organized and dependable individual successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
5
5
years of professional experience
2
2
years of post-secondary education
Work History
Application Processing Officer
Firearm Licensing Authority
07.2021 - 03.2024
- Maintained strict adherence to industry regulations, minimizing risk exposure for the organization.
- Completed the yearly registration process for firearm license holders on or 30 days before their birthdays .
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Completed the renewal process to replace holders expired firearm license cards.
- Conducted interviews for first time firearm applicants.
- Demonstrated versatility by cross-training in various departments throughout the company when required.
- Completed the biometric process to generate and issue new license cards to new firearm license holders.
- Prepared monthly reports outlining daily performance.
Intern/ Customer Service Cashier
Global Travel Service
08.2019 - 07.2021
- Completed cross-training in various departments throughout the organization.
- Processed transactions and inquiries efficiently.
- Balanced cash and prepared lodgment slips.
- Inputted daily transactional receipt to the company accounting system.
- Managed cash operations and completed daily reconciliations
- Utilized POS system to handle customer cash and credit card transactions.
Education
Associate Of Science - Business Studies
Knox Community College
Manchester, JA 09.2016 - 05.2018
Skills
Professionalism
Timeline
Application Processing Officer
Firearm Licensing Authority
07.2021 - 03.2024
Intern/ Customer Service Cashier
Global Travel Service
08.2019 - 07.2021
Associate Of Science - Business Studies
Knox Community College
09.2016 - 05.2018
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