TEDRA COOK
Dayton,Nevada
Summary
Dynamic educator and team leader with a proven track record at Carson City School District, enhancing student engagement and academic performance through innovative curriculum development and effective classroom management. Skilled in leveraging technology and differentiated instruction to meet diverse student needs. Excelled in fostering parent-teacher communication, achieving significant improvements in student outcomes. Teacher of the Year for the District in 2017.
Skilled in Retail bringing 25+ year background in retail from working in the stock room to floor manager to front end manager. Many settings with progressive management responsibilities. Talents include building and motivating strong teams to enhance overall store operations. Develop and deepen customer relationships to enhance business revenue.
Overview
33
33
years of professional experience
Work History
Middle School Teacher
Carson City School District
07.2004 - 08.2019
- Provided one-on-one attention to students, while maintaining overall focus on entire group.
- Kept classroom organized, clean and safe for students and visitors.
- Completed in-service and additional training to maintain professional growth.
- Utilized various technology platforms to enhance virtual learning experiences during remote instruction periods, ensuring continued academic progress despite challenging circumstances.
- Assigned daily lesson plans designed to motivate students and allow for creativity.
- Enhanced classroom management and fostered a positive learning environment through consistent communication with students, parents, and colleagues.
- Identified signs of emotional or developmental problems in students.
- Kept classroom environments consistent and focused on learning by establishing and enforcing clear objectives.
- Established positive rapport with all students and parents through home calls, emails, and Parent Teacher Club.
- Taught subject matter based on information compiled from textbooks, online sites, and other educational materials.
- Established clear expectations for behavior and academic performance, resulting in increased accountability among students.
- Implemented creative assessment tools to measure student understanding and growth throughout the academic year accurately.
- Planned and supervised class projects, field trips and visits by guest speakers.
- Assessed submitted class assignments, determined grades, and reviewed work with struggling students to boost success chance.
- Communicated objectives for all lessons, units and projects to students and parents.
- Collaborated with fellow educators to create interdisciplinary projects that connected multiple subject areas for enhanced learning experiences.
- Prepared daily lesson plans for activities.
- Improved student reading comprehension by incorporating diverse literature into lesson plans.
- Supported English language learners with targeted assistance, enhancing their overall comprehension of course content across all subjects.
- Prepared instruction materials, constructed bulletin boards, and set up work areas.
- Utilized multimedia strategies and technology to convey information in fresh and interesting ways.
- Fostered an inclusive classroom culture by addressing diverse needs through differentiated instruction methods.
- Used tests, quizzes, and other assignments to gauge students' learning and determine understanding of course materials.
- Developed tailored instructional materials for students of varying abilities, ensuring individualized attention and support.
- Prepared and implemented lesson plans covering required course topics.
- Increased student participation in extracurricular programs by promoting club involvement and creating after-school tutoring opportunities.
- Promoted critical thinking skills in science classes through inquiry-based learning approaches that encouraged experimentation and discovery.
- Increased parent satisfaction through well-organized IEP meetings and family conferences focused on improving parent-child bonding skills.
- Collaborated with other teachers to plan and implement interdisciplinary units that provided students with well-rounded education.
- Enhanced student engagement by incorporating interactive technologies into lesson plans.
- Encouraged student creativity and expression through integration of arts into curriculum.
- Strengthened student's social and emotional skills by incorporating SEL principles into daily lessons and activities.
Front End Customer Service Manager
Best Buy
08.1994 - 08.2000
- Streamlined front end operations for improved efficiency by implementing new procedures and staff training.
- Implemented new processes for returns and exchanges, simplifying the process for both employees and customers.
- Assisted in the hiring, training, and onboarding of new front-end staff members to ensure a high level of customer service was maintained.
- Enhanced customer satisfaction by efficiently addressing inquiries and resolving issues in a timely manner.
- Maintained a clean, organized workspace to create a welcoming environment for customers.
- Managed cash registers, ensuring accurate transactions while minimizing wait times for customers.
- Conducted regular performance evaluations of front-end staff, providing constructive feedback for improvement and growth opportunities.
- Resolved escalated customer concerns with professionalism, empathy, and swift action to preserve brand reputation.
- Scheduled front-end staff shifts based on peak hours and forecasted customer traffic to maximize efficiency during busy periods.
- Partnered with fellow managers to address departmental challenges as they arose while working towards shared goals within the organization.
- Collaborated with store management to develop strategies for optimizing customer service experience and increasing sales performance.
Floor Manager
Target
08.1986 - 05.1994
- Managed store inventory and stock levels to maintain availability of products.
- Managed team of [Number] employees to maintain smooth-running operations of shop floor.
- Improved customer satisfaction by addressing and resolving concerns promptly and efficiently.
- Developed and implemented floor plans and layouts to maximize customer satisfaction and sales.
- Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
- Oversaw supply restocking, area cleaning, and product organization.
- Made personal recommendations for customers by sharing product knowledge and demonstrating product.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers.
- Performed closing procedures [Number] times weekly by balancing cash drawers and reconciling credit card transactions.
- Managed daily store operations for smooth functioning and achieving sales targets.
- Assisted customers in locating desired products quickly and provided knowledgeable advice on selections when needed.
- Completed efficient daily opening and closing processes to prepare teams and maintain optimal financial controls.
- Maintained an aesthetically pleasing store layout through strategic merchandise placement and visual displays, driving customer interest in products.
Education
Masters of Education in TESOL - Education
Grand Canyon University
Phoenix, AZ05-2004
Skills
- Classroom management
- Lesson planning
- Learning assessments
- Growth mindset
- Parent-teacher communication
- Curriculum development
- Problem-solving skills
- Classroom instruction
- Progress monitoring
- Team collaboration
- Verbal and written communication
- Student needs assessment
- Assigning and grading work
- Smartboard operation
- Student records management
- Compliance
- Behavior management
- Background in [subject]
- Academic performance evaluations
- Behavior management systems
- Discussion facilitation
- Quality education
- Literacy skills
- Curriculum implementation
- Skilled in working with special needs children
- Knowledgeable about everyday technology
- Creative lesson delivery
- Student support
Teacher of the District for Carson City
Nominated by peers for Carson Middle School. Awarded Teacher of the Year for the School in 2017. Also selected in that same year for the District of Carson City competing against all of the other Teachers who won at the school level, grades K-12.
Timeline
Middle School Teacher
Carson City School District
07.2004 - 08.2019
Front End Customer Service Manager
Best Buy
08.1994 - 08.2000
Floor Manager
Target
08.1986 - 05.1994
Masters of Education in TESOL - Education
Grand Canyon University
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