Tedsen Joseph
Lynn,MA
Summary
Experienced professional specializing in Applied Behavior Analysis and client engagement, enhancing communication and implementing effective behavior management strategies. Bilingual with a strong focus on relationship building, dedicated to providing exceptional support to individuals with autism.
Overview
1
1
Certification
5
5
years of professional experience
Work History
Lead Behavior Technician/Front Office Manager
Constellation Kids
Lynn, MA
10.2024 - Current
- Delivered direct one-on-one therapy to individuals with autism spectrum disorder (ASD) using applied behavior analysis (ABA) methods.
- Implemented behavior intervention plans under supervision of board certified behavior analyst (BCBA).
- Collected and reviewed client data to document behavioral observations and track behavior changes for treatment effectiveness.
- Supported functional behavior assessments (FBAs) by identifying antecedents and consequences linked to problem behaviors.
- Worked with BCBA to build individualized treatment goals based on assessment findings.
- Applied skill-building strategies in communication, socialization, self-help, and academic areas.
- Kept accurate session records, including notes, data sheets, and progress reports.
- Participated in team meetings to discuss client progress and treatment modifications.
- Followed ethical guidelines outlined by Behavior Analyst Certification Board (BACB).
- Used positive reinforcement techniques to encourage clients and strengthen desired behaviors.
- Assisted with crisis situations using de-escalation strategies to ensure client safety and maintain a supportive environment.
- Showed patience and empathy when working with individuals displaying challenging behaviors.
- Improved client compliance rates by through consistent behavior intervention plan implementation.
- Reduced problem behaviors through behavior management techniques.
- Assisted new technicians with Constellation Kids session procedures.
- Applied strategies to build independence and self-care skills, including toileting, dressing, and feeding.
- Trained new hires on company policy and guidelines
- Managed daily front office operations, greeting guests and handling phone calls and emails to enhance client experience and office efficiency.
- Managed inventory levels for supplies used at the front desk such as stationary items, key cards.
- Assisted in training, evaluating and developing staff members in order to maintain high standards of performance.
- Reviewed safety, health, and sanitation processes throughout areas and enforced rules to promote security and safety.
Assistant Teacher
Little Sprouts
Peabody, MA
05.2023 - 04.2024
- Provided individualized support for students with special needs, promoting inclusion and participation in classroom activities.
- Assisted lead teachers with lesson planning and instruction for infants, toddlers, and preschoolers while supporting basic student needs.
- Managed classroom behavior through positive reinforcement, ensuring a safe and respectful learning environment.
- Facilitated small-group activities to reinforce lesson concepts and promote active engagement among students.
- Assisted lead teacher in reviewing student progress through observation, assessments, and evaluation of assignments.
- Supervised students during recess, lunchtime, and field trips to maintain safety at all times.
- Attended professional development workshops to strengthen teaching skills and stay current with educational practices.
Tax Preparer
Liberty Tax Service
Lynn, MA
01.2023 - 08.2023
- Prepared and filed federal, state, and local tax returns for individuals, partnerships, corporations, and trusts.
- Conducted detailed client interviews covering W-2s, health insurance, mortgages, property records, and related documents to support accurate tax returns.
- Collaborated with clients to gather necessary documentation and provide expert answers to tax-related inquiries.
- Identified and recommended tax savings strategies through comprehensive review of financial records.
- Reviewed income statements, balance sheets, and expense reports to support tax compliance.
- Researched tax regulations to provide current guidance on deductions, credits, and exemptions.
- Submitted tax returns through electronic filing systems with careful data entry.
- Communicated with government agencies during audits and tax inquiries on behalf of clients.
- Streamlined tax preparation process by implementing software tools that automated repetitive tasks.
Bank Teller
St. Jean's Credit Union
Lynn, MA
05.2021 - 08.2022
- Processed customer transactions accurately and efficiently, including deposits, withdrawals, and loan payments
- Processed cash transactions for members and non-members, including check cashing, cash advances, and loan payments.
- Maintained accurate cash drawer balance daily to prevent discrepancies and enhance financial integrity.
- Provided exceptional customer service by addressing inquiries, resolving issues, and offering product recommendations
- Handled high volume of customer interactions, ensuring professionalism and courtesy in all communications.
- Identified fraudulent activities and reported suspicious transactions to the appropriate authorities
- Maintained up-to-date knowledge of banking policies and regulations to deliver accurate information to customers.
Education
High school diploma - Lynn, MA
KIPP Academy Lynn Collegiate
Lynn, MA05-2020
High School Diploma - Lynn, MA
KIPP Academy Lynn Collegiate
Lynn, MA05-2020
Some College (No Degree) - Accounting and Finance
North Shore Community College
Danvers, MA10-2026
Skills
- Applied Behavior Analysis
- Behavior Management
- Intervention management
- Behavioral analysis
- Client assessment
- Client support
- Client engagement
- Communication skills
- Relationship building
- Teaching
- Autism Experience
- Toddler Care
- Data collection
- Data analysis
- Microsoft Office Suite
- Microsoft Excel
- Microsoft Word
- Microsoft Powerpoint
- Microsoft Outlook
- POS
- Point of sale
- Technical writing software
- Tax compliance
- Tax knowledge
- Accounting
- Financial concepts
- Client support
- Data entry
- Computer skills
- CRM system proficiency
- Administrative experience
- Office experience
- Supervising experience
- Leadership
- Surveillance
- Telecommunication skills
- Organizational skills
- Time management
- Workforce development
- Customer support
- Bilingual
- Multilingual
- Typing
- Cashiering
- Children
- Microsoft Excel
- Autism Experience
- Account management
- CRM system proficiency
- Microsoft Office Suite
- Bilingual
- Microsoft Word
- Cashiering
- Children
- Computer skills
Personal Information
Driver's License
Certification
- Child Development Associate Certification
- Food Handler Certification
- Driver's License
Languages
English
Haitian Creole
Timeline
Lead Behavior Technician/Front Office Manager
Constellation Kids
10.2024 - Current
Assistant Teacher
Little Sprouts
05.2023 - 04.2024
Tax Preparer
Liberty Tax Service
01.2023 - 08.2023
Bank Teller
St. Jean's Credit Union
05.2021 - 08.2022
High school diploma - Lynn, MA
KIPP Academy Lynn Collegiate
High School Diploma - Lynn, MA
KIPP Academy Lynn Collegiate
Some College (No Degree) - Accounting and Finance
North Shore Community College