Fatimah El-Amin
Bronx
Summary
Dedicated Dental Assistant and Biller delivering exceptional patient care and efficient billing processes. Enhanced practice operations through expertise in insurance verification, digital radiology, and effective communication, contributing to optimal patient outcomes. Committed to fostering strong relationships with patients and colleagues to support continuous practice growth.
Overview
12
12
years of professional experience
Work History
Dental Assistant
Montefiore Medical Center
Bronx
01.2023 - Current
- Assisted the dentist with dental procedures and examinations, ensuring patients felt relaxed and prepared for treatment.
- Assisted patients during procedures to ensure comfort and compliance, contributing to a smoother workflow and enhanced patient satisfaction.
- Educated patients and parents on oral hygiene and dental development
- Clarified policies, procedures, services, and treatment plans to patients, fostering understanding and compliance.
- Prepared and sterilized dental instruments following strict protocols, ensuring infection control and maintaining a safe environment for patients and staff.
- Prepared, sterilized, and maintained instruments and equipment
- Utilized knowledge of digital radiology to efficiently take digital X-rays, contributing to accurate diagnosis.
- Executed precise mixing of dental materials to support effective treatment delivery.
Dental Assistant
Dr. Robert Frankel, DMD
Bronx
09.2014 - 12.2022
Dental Biller
Dr. Robert Frankel, DMD
Bronx
09.2014 - 12.2022
- Examined and verified patients' insurance coverage for all services and processed billing claims to maintain smooth transactions
- Communicated with insurance companies to verify information and resolve discrepancies, ensuring accurate processing of claims and improving client satisfaction.
- Followed HIPAA regulations to ensure patient confidentiality and compliance in all practices.
- Reconciled insurance claim denials to accelerate payment processing, resulting in improved cash flow and reduced patient billing inquiries.
- Verified insurance eligibility and coordinated claim submissions to prevent denials, ensuring consistent revenue flow and improved cash collection cycles.
- Managed patient payment plans to enhance affordability, resulting in increased treatment acceptance and improved patient satisfaction.
- Monitored account aging reports to prioritize outstanding balances, accelerating revenue recovery and enhancing overall cash flow stability.
- Collaborated with insurance providers to resolve complex claim issues, accelerating reimbursement timelines and enhancing overall billing efficiency.
Education
Graphic Communication Arts High School
New York, NYSkills
- Dental charting
- Dental billing
- Dentrix
- Easy Dental
- Insurance knowledge
- Microsoft Office
- Patient communication
Personal Information
Title: Dentist Assistant / Dental Biller
Timeline
Dental Assistant
Montefiore Medical Center
01.2023 - Current
Dental Assistant
Dr. Robert Frankel, DMD
09.2014 - 12.2022
Dental Biller
Dr. Robert Frankel, DMD
09.2014 - 12.2022
Graphic Communication Arts High School