Tee Williams

• Heightened communication skills. Making a high volume of outbound calls and handling rejection with a positive attitude
• Able to build rapid rapport over the phone with clients
• Exhibiting experienced telemarketing skills to persuade and effectively communicate with clients, providing suitable solutions for distressed real estate transactions.
• Cultivated strong relationships with clients by providing exceptional service and support.
• Hired, trained, and supervised employees.
• Analyzed regional market trends to discover new opportunities for growth.
• Led and developed management professionals from within organization.
• Identified new business opportunities, pursued leads and negotiated contracts with clients.
• Implemented CRM systems to streamline sales processes and improve customer relationships.

Motivated new and existing auto dealers to adopt lender platforms for indirect retail financing.

Analyzed financial reports and customer credit applications for dealerships.

Monitored dealer performance metrics, including efficiency ratios and profitability.

Developed trusting relationships through transparent communication, maintaining required market share levels.

Delivered compelling sales presentations to encourage client engagement with services and products.

Acted as liaison between dealers and service center for credit decision processes.

Trained dealers on contracts and informed them of policy changes and pricing updates.

Documented daily sales interactions using Salesforce reports.

Collaborated with all dealership departments, including F&I and Service, to enhance operations.

Maintained strong relationships with clients, factory representatives, and vendors.

Reviewed market analyses and sales reports to identify customer needs and volume potential.

Analyzed operational P&L and established strategic goals for the dealership.

Developed targeted sales campaigns aligned with dealership objectives.

Achieved manufacturer performance objectives consistently.

Managed new car inventory through effective ordering and dealer trades.

Provided training support to sales staff, assisting in deal closures.

Ensured compliance with applicable laws and regulations in operational activities.

Developed and implemented policies and procedures to enhance operational efficiency.

Conducted routine facility inspections to identify safety hazards and maintenance needs.

Created performance reviews for staff based on established criteria.

Assisted department heads in planning upcoming projects related to regional operations.

Coordinated with regional managers to maintain consistency across multiple locations.

Analyzed financial data on regional operations and prepared detailed reports for executive review.

Developed and implemented operational procedures to uphold quality standards.

Directed operations staff through guidance, training, and support to achieve company objectives.

Performed cost analysis for projects to assess financial requirements.

Ensured compliance with safety regulations, maintaining a safe work environment for personnel.

Analyzed daily report data to identify trends in production performance metrics.

Coordinated with sales, marketing, finance, and human resources to enhance operational efficiency.

Led cross-functional teams in problem-solving initiatives for process improvements and product launches.

Managed staffing through recruitment, onboarding, training, and disciplinary actions as needed.