Catherine Teefy
Cape May Court House
Summary
Dynamic operations clerk with a proven track record at National Highway Products, enhancing customer satisfaction through effective communication and operational excellence. Skilled in multitasking and maintaining records, I thrive in high-pressure environments, consistently delivering timely responses and supporting logistics management to optimize service delivery.
Overview
4
4
years of professional experience
Work History
Operations Clerk
National Highway Products
01.2023 - Current
- Responded to inquiries from callers seeking information.
- Collaborated with team members to achieve department goals, contributing to a positive work environment through clear communication and active participation in meetings.
- Improved customer satisfaction with timely and accurate response to inquiries, addressing concerns promptly and professionally.
- Continuously improved knowledge of industry trends and regulations to stay ahead of the curve.
- Supported logistics management, prioritizing urgent shipments for improved customer service delivery.
- Managed a high volume of daily tasks while maintaining focus on quality assurance.
Cashier
Circle Pizza
04.2022 - 03.2023
- Assisted with maintaining a clean and organized dining area for an enjoyable atmosphere.
- Handled cash transactions accurately, ensuring proper change was given to customers.
- Collaborated with kitchen staff to ensure timely delivery of pizza orders, resulting in high levels of customer satisfaction.
- Handled high-pressure situations calmly, addressing customer concerns efficiently while managing multiple tasks simultaneously.
- Performed daily opening/closing procedures diligently so as not to miss any important steps.
- Managed multiple tasks in high-volume environment.
Cashier
True Value Hardware Store
08.2021 - 04.2022
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Restocked and organized merchandise in front lanes.
- Used POS system to enter orders, process payments and issue receipts.
Education
Associate of Applied Science - Health Sciences
Atlantic Cape Community College
Mays Landing, NJ05-2028
High School Diploma -
Cape May County Technical High School
Cape May Court House, NJ06-2021
Skills
- Microsoft office
- Operational excellence
- Scheduling appointments
- Maintaining records
- Client relations
- Teamwork and collaboration
- Time management
- Multitasking Abilities
- Effective communication
Timeline
Operations Clerk
National Highway Products
01.2023 - Current
Cashier
Circle Pizza
04.2022 - 03.2023
Cashier
True Value Hardware Store
08.2021 - 04.2022
Associate of Applied Science - Health Sciences
Atlantic Cape Community College
High School Diploma -
Cape May County Technical High School
Similar Profiles
Jacob BattonJacob Batton
Fabricator at American Highway ProductsFabricator at American Highway Products
Robert GreenRobert Green
Chief Operating Officer at Garden State Highway Products Inc.Chief Operating Officer at Garden State Highway Products Inc.
Ayush Ayush null
Intern at NHAI ( National Highway Authority Of India)Intern at NHAI ( National Highway Authority Of India)