Catherine Teefy
Cape May Court House
Summary
Dynamic operations clerk with a proven track record at National Highway Products, enhancing customer satisfaction through effective communication and operational excellence. Skilled in multitasking and maintaining records, I thrive in high-pressure environments, consistently delivering timely responses and supporting logistics management to optimize service delivery.
Overview
4
4
years of professional experience
Work History
Operations Clerk
National Highway Products
01.2023 - Current
- Responded to inquiries from callers seeking information.
- Collaborated with team members to achieve department goals, contributing to a positive work environment through clear communication and active participation in meetings.
- Improved customer satisfaction with timely and accurate response to inquiries, addressing concerns promptly and professionally.
- Continuously improved knowledge of industry trends and regulations to stay ahead of the curve.
- Supported logistics management, prioritizing urgent shipments for improved customer service delivery.
- Managed a high volume of daily tasks while maintaining focus on quality assurance.
Cashier
Circle Pizza
04.2022 - 03.2023
- Assisted with maintaining a clean and organized dining area for an enjoyable atmosphere.
- Handled cash transactions accurately, ensuring proper change was given to customers.
- Collaborated with kitchen staff to ensure timely delivery of pizza orders, resulting in high levels of customer satisfaction.
- Handled high-pressure situations calmly, addressing customer concerns efficiently while managing multiple tasks simultaneously.
- Performed daily opening/closing procedures diligently so as not to miss any important steps.
- Managed multiple tasks in high-volume environment.
Cashier
True Value Hardware Store
08.2021 - 04.2022
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Restocked and organized merchandise in front lanes.
- Used POS system to enter orders, process payments and issue receipts.
Education
Associate of Applied Science - Health Sciences
Atlantic Cape Community College
Mays Landing, NJ05-2028
High School Diploma -
Cape May County Technical High School
Cape May Court House, NJ06-2021
Skills
- Microsoft office
- Operational excellence
- Scheduling appointments
- Maintaining records
- Client relations
- Teamwork and collaboration
- Time management
- Multitasking Abilities
- Effective communication
Timeline
Operations Clerk
National Highway Products
01.2023 - Current
Cashier
Circle Pizza
04.2022 - 03.2023
Cashier
True Value Hardware Store
08.2021 - 04.2022
Associate of Applied Science - Health Sciences
Atlantic Cape Community College
High School Diploma -
Cape May County Technical High School
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