Customer Service
Teel Butler
Customer Service
Houston,TX
Summary
As a dedicated customer service and clerical professional, I bring a strong commitment to delivering exceptional service and ensuring smooth administrative operations. I am seeking a position that will challenge me as well as allow me to utilize my skillset to the fullest.
Overview
1
1
Work History
Host Home Companion Care
Special Recreation Services
- Experience providing primary care to youth with emotional and behavioral challenges in a family home setting
- Provided direct care services to individuals with intellectual disabilities
- Provided skills for individuals to implement independent living skills, communication skills, socialization skills, and public transportation skills
- Provided support services to maintenance and care for individuals, including cooking, cleaning, shopping for groceries, and personal healthcare needs
- Maintained appropriate business relationships with SRS provider, client, and service coordinator
- Provides service delivery task and utilize case management method and other supported software programs.
Food Service Assistant
Houston Methodist Hospital
- Prepare and serve appropriate quantities of food promptly, assuring excellent quality and quantity of food prepared; prepare, cook, and assemble food items
- Assembled items at designated food service area locations; prepared food for transport across campus, maintaining appropriate records as assigned
- Prepared food service accommodations, assuring that the serving lines are stock with adequate food, beverages, and supplies.
Cashier
The University of Texas M.D. Anderson Cancer Center
- Operated cash register, generated receipts, and recorded transactions
- Maintained and sanitized the work area
- Stocked condiments, cleaned tables, and removed trash and food waste from trays.
Intern
- Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
- Gained valuable experience working within a specific industry, applying learned concepts directly into relevant work situations.
- Developed organizational skills through managing multiple tasks simultaneously while adhering to strict deadlines.
- Provided exceptional customer service by promptly addressing inquiries, ensuring a high level of satisfaction among clientele.
- Contributed to a positive team environment by collaborating with fellow interns on group projects and presentations.
- Utilized strong communication abilities during presentations which led to increased understanding among colleagues regarding project goals and objectives.
Education
Customer Service Specialist Certification -
Ser Jobs
Houston, TX12.2020
Bachelor of Science - Human Services
Springfield College
Springfield, MA12.2019
Associate of Applied Science - Human Services
Houston Community College
Houston, TX08.2016
Skills
- Customer Service
- Team Collaboration
- Multitasking proficiency
- Effective Time Management
- Detail Oriented
- Exceptional communication
- Safe Food Handling
- Team Player
- Telephone reception
- Adaptable to change
- Customer-Oriented
- Problem-Solving
- Cash Management
- Cash Register Systems
Volunteer
- Career & Recovery Homeless Veterans Program and Chemical Dependency Program, Performed intake and data entry activities and performed group counseling, assessments, intakes, and file maintenance.
- Harris Health System, Concierge, Assisted patients with medical information regarding doctor's appointments and other health-related resources. Directed and assisted patients with hospital directions and floor maps.
- Susan B. Komen Breast Cancer Foundation, Community Assistant, Assisted patients and families with various projects while waiting for appointments.
Qualification Skills
- Community Health Worker Certification
- 20 years of experience in Developing and Implementing Programs
- 10 years of experience in Customer Service
- 8 years of experience as a Cashier
- 1 year of experience as a Food Service Assistant
- MS Office; Word, Excel, Outlook, and Internet use
Certification
- Certified Community Health Worker, University Of Houston
Timeline
Host Home Companion Care
Special Recreation Services
Food Service Assistant
Houston Methodist Hospital
Cashier
The University of Texas M.D. Anderson Cancer Center
Intern
Customer Service Specialist Certification -
Ser Jobs
Bachelor of Science - Human Services
Springfield College
Associate of Applied Science - Human Services
Houston Community College
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