Dynamic Equipment Operator with extensive experience at Nevada Gold Mines, skilled in quality heavy equipment operation and worksite safety. Proven track record of enhancing project efficiency through meticulous equipment inspections and collaborative communication. Adaptable and dedicated, I consistently prioritize safety and quality, ensuring successful project completions in challenging environments.
Overview
16
16
years of professional experience
Work History
Equipment Operator
Nevada Gold Mines
07.2017 - 09.2024
Operated range of heavy equipment on regular basis with advanced skill.
Maintained and cleaned equipment after each job and inspected.
Operated machining equipment safely with team of operators.
Ensured safe working environment through adherence to safety guidelines and protocols for equipment operation.
Contributed to project completion, skillfully operating various heavy machinery such as excavators, bulldozers, and loaders.
Maintained strict adherence to safety and quality standards while operating equipment in dynamic environmental conditions.
Participated in regular safety meetings to reinforce best practices within the team and ensure a hazard-free workplace.
Communicated with ground team members and fellow operators to prevent safety hazards and keep materials moving.
Adhered to heavy equipment safety and operation protocols, resulting in minimal complaints or incidents.
Collaborated with team members to optimize work processes, streamlining operations for increased efficiency.
Loaded and unloaded materials from trucks, cranes and other and coordinated supplies to promote efficiency.
Enforced compliance with safety standards and regulations related to proper PPE, hand signals and equipment movements.
Increased equipment efficiency by performing regular maintenance and timely repairs.
Demonstrated adaptability in handling diverse assignments, swiftly transitioning between different types of equipment as needed.
Completed diligent equipment inspections, repairs, and maintenance actions to prolong life of each piece of machinery.
Reduced downtime by conducting pre-use inspections and addressing potential issues proactively.
Graded earth and smoothed surfaces as part of projects or finish work.
Operated commercial vehicle
Continuously updated skills through participation in industry-related training programs and seminars.
Supported site supervisors by providing timely feedback on machine performance, identifying areas for improvement or repair needs.
Achieved smooth workflow transitions by coordinating effectively with other operators during shift changes.
Sustained high-performance standards by adhering to company policies regarding preventative maintenance schedules.
Facilitated seamless communication among team members, leading to improved collaboration during complex projects involving multiple pieces of heavy machinery.
Enhanced project outcomes by adjusting equipment settings according to specific job requirements.
Maximized productivity with efficient scheduling and allocation of equipment resources.
Minimized operational costs through effective fuel management and preventive maintenance routines.
Supported project managers in equipment selection and strategy, contributing to cost-effective operations.
Ensured timely completion of projects, collaborating closely with construction team to optimize equipment use.
CDL Truck Driver
Pilot Thomas Logistics
01.2015 - 06.2017
Operated with safety and skill to avoid accidents and delays
Inspected trucks for malfunctions and reported vehicles to management for corrective action.
Demonstrated safe driving by following regulations and safety procedures, resulting in zero accidents.
Maintained daily, legible DOT log book and submitted corresponding documents.
Kept accurate records of cargo delivery times and vehicle maintenance to provide documentation to dispatch for billing and inventory purposes.
Minimized delays by planning and adjusting routes to account for changing weather and traffic conditions.
Filled out load paperwork and DOT-mandated log books.
Complied with truck driving rules as well as company policies and procedures regarding safe vehicle operations.
Minimized company liability and risks to loads by obeying traffic laws.
Drove truck in urban and rural areas to expertly make high volume of deliveries.
Protected people and equipment from hazardous materials by using correct procedures.
Customer Service Manager
Avis Budget Group
08.2013 - 12.2015
Resolved customer complaints while prioritizing customer satisfaction and loyalty.
Took ownership of customer issues and followed problems through to resolution.
Managed a team of customer service representatives, fostering a positive work environment focused on teamwork and collaboration.
Reduced customer complaints, proactively addressing issues and implementing effective solutions.
Followed through with client requests to resolve problems.
Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
Developed strong relationships with key clients, ensuring their needs were met consistently and promptly.
Maintained detailed records of interactions with clients, allowing for easy retrieval when needed during follow-up communications or escalations.
Increased team productivity by providing ongoing training and support to customer service representatives.
Facilitated clear communication between departments, ensuring seamless resolution of customer concerns in a timely manner.
Created and reviewed invoices to confirm accuracy.
Designed incentive programs to motivate staff and improve service levels.
Reduced customer complaints by proactively identifying and addressing common issues.
Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
Casher
Burger King
04.2012 - 09.2014
Worked flexible schedule and extra shifts to meet business needs.
Operated cash register for cash, check, and credit card transactions.
Hostess
Applebee's Grill + Bar
07.2009 - 11.2011
Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
Cross-trained to handle different restaurant roles, including bar, kitchen and to-go stations.
Technician and Cashier
Jiffy Lube
02.2011 - 07.2011
Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.
Performed troubleshooting and diagnosis on malfunctioning equipment.
Performed oil changes and tire replacement
Receptionist
Spoiled Spa
10.2010 - 12.2010
Greeted incoming customers professionally and provided friendly, knowledgeable assistance.
Confirmed appointments, communicated with clients, and updated client records.
Answered phone promptly and directed incoming calls to correct offices.
Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
Cashier
Burger King
04.2010 - 09.2010
Worked flexible schedule and extra shifts to meet business needs.
Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Caregiver
Quail Ridge Senior Living
03.2010 - 05.2010
Assisted clients with activities of daily living, promoting independence and quality of life.
Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
Assisted clients with daily living needs to maintain self-esteem and general wellness.
Built strong relationships with clients to deliver emotional support and companionship.
Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
Maintained a safe and clean environment for patients, reducing risks and ensuring optimal health outcomes.
Enhanced patient comfort by providing compassionate and attentive care, addressing individual needs and preferences.
Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
Provided emotional support to patients and their families during challenging times, fostering trust and strong relationships.
Prioritized patient dignity, privacy, and autonomy during all aspects of care provision.
Coordinated closely with family members regarding updates on patient conditions or concerns that arose during the course of caregiving duties.
Documented detailed daily reports on each client''s progress, informing adjustments in care plans when necessary.
Recognized and reported abnormalities or changes in patients' health status to case manager.
Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
Changed dressings, bandages, and binders to maintain proper healing and sanitary measures.
Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.
Caregiver
High Gate Senior Living
10.2009 - 01.2010
Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
Assisted clients with daily living needs to maintain self-esteem and general wellness.
Built strong relationships with clients to deliver emotional support and companionship.
Provided safe mobility support to help patients move around personal and public spaces.
Provided emotional support to patients and their families during challenging times, fostering trust and strong relationships.
Prioritized patient dignity, privacy, and autonomy during all aspects of care provision.
Coordinated closely with family members regarding updates on patient conditions or concerns that arose during the course of caregiving duties.
Recognized and reported abnormalities or changes in patients' health status to case manager.
Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
Changed dressings, bandages, and binders to maintain proper healing and sanitary measures.
Assisted in rehabilitation exercises as prescribed by medical professionals, guiding patients towards improved mobility and function.
Guided patients to restroom to support bladder and bowel relief requirements.
Entrusted to handle confidential and sensitive situations in professional matter.
Completed regular check-ins and progress report for each client.
Recorded status and duties completed in logbooks for management.
Cashier
Burger King
06.2009 - 11.2009
Worked flexible schedule and extra shifts to meet business needs.
Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Equipment Operator
United States Navy, USN
06.2008 - 04.2009
Operated range of heavy equipment on regular basis with advanced skill.
Maintained and cleaned equipment after each job and inspected.
Operated machining equipment safely with team of operators.
Trained in diverse pieces of equipment
Drove vehicles to and from work sites and maintained clean driving record.
Used forklifts, hand trucks, scissor lifts, and other equipment to move materials around work sites and organized according to need.
Maintained strict adherence to safety and quality standards while operating equipment in dynamic environmental conditions.
Communicated with ground team members and fellow operators to prevent safety hazards
Adhered to heavy equipment safety and operation protocols, resulting in minimal complaints or incidents.
Completed diligent equipment inspections, repairs, and maintenance actions to prolong life of each piece of machinery.
Education
High School Diploma -
Forest Charter
Nevada City, CA
05-2008
Skills
Quality heavy equipment operation
Dedication to Quality Efficiency
Loader operation
Experienced in Operating Grader, Dozer, Skid Steer, Water Trucks and Guzzler Trucks
Worksite safety
Collaborative Communication Skills
Adaptable and flexible
Steadfast Responsibility
Attention to detail
General labor
Equipment inspections
Accomplishments
Cat M18 Motor Grader Certification
CPR Certified
CEO Avis/Budget Award Best Sales Rep in Nevada
Completed Basic Training in the US Navy
Timeline
Equipment Operator
Nevada Gold Mines
07.2017 - 09.2024
CDL Truck Driver
Pilot Thomas Logistics
01.2015 - 06.2017
Customer Service Manager
Avis Budget Group
08.2013 - 12.2015
Casher
Burger King
04.2012 - 09.2014
Technician and Cashier
Jiffy Lube
02.2011 - 07.2011
Receptionist
Spoiled Spa
10.2010 - 12.2010
Cashier
Burger King
04.2010 - 09.2010
Caregiver
Quail Ridge Senior Living
03.2010 - 05.2010
Caregiver
High Gate Senior Living
10.2009 - 01.2010
Hostess
Applebee's Grill + Bar
07.2009 - 11.2011
Cashier
Burger King
06.2009 - 11.2009
Equipment Operator
United States Navy, USN
06.2008 - 04.2009
High School Diploma -
Forest Charter
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