Teena Charles

• Assisted clients with daily living activities, ensuring comfort and safety in home environments.
• Monitored and recorded vital signs, reporting changes to healthcare professionals promptly.
• Developed and maintained positive relationships with clients to enhance their emotional well-being.
• Implemented personalized care plans, adapting strategies based on individual client needs.
• Provided companionship, fostering social interaction to combat loneliness among clients.
• Assisted with mobility and physical exercises, promoting overall health and independence.
• Educated clients and families on care routines, enhancing understanding of health management practices.
• Coordinated with multidisciplinary teams to ensure comprehensive care delivery for clients.
• Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
• Assisted with transferring and positioning clients, ensuring proper body mechanics to reduce the risk of injury for both parties.
• Built strong relationships with clients to deliver emotional support and companionship.
• Improved client comfort by providing exceptional personal care and maintaining a clean, safe environment.
• Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
• Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
• Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
• Adapted quickly to new client situations, building rapport through active listening skills and an empathetic approach towards individual needs.
• Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
• Ensured timely medication administration, managing accurate records of dosages and schedules for multiple clients.
• Assisted patients with self-administered medications.
• Prevented injuries through diligent observation of the environment and prompt intervention when needed during mobility assistance tasks.
• Monitored vital signs regularly, promptly reporting any abnormal findings to medical professionals for further evaluation.
• Developed creative strategies for overcoming obstacles related to mobility or cognitive limitations while promoting maximum functionality in daily tasks.
• Planned activities to encourage movement, stretching, and strength building.
• Changed dressings, bandages, and binders to maintain proper healing and sanitary measures.
• Assisted patients with bathing, grooming, dressing, and oral hygiene care both in private residences and facilities.
• Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.
• Laundered items, changed sheets and made bed to keep patients' bedroom clean.
• Guided patients to restroom to support bladder and bowel relief requirements.
• Cooked meals and assisted patients with eating tasks to support healthy nutrition.

• Developed and implemented strategic enrollment initiatives to enhance student recruitment efforts.
• Analyzed admission data trends to optimize outreach and improve conversion rates.
• Collaborated with academic departments to align admissions criteria with institutional goals.
• Led training sessions for admissions staff, fostering a culture of excellence in customer service.
• Monitored compliance with state and federal regulations regarding admissions practices and policies.
• Established partnerships with local high schools to promote programs and increase applicant pool diversity.
• Streamlined application processing workflows, reducing turnaround time for applicant decisions.
• Conducted presentations at recruitment events, effectively communicating institution benefits to prospective students.
• Served as primary contact for coordination of application screening and tracking, visit and interview arrangement and marketing communications.
• Led training sessions for staff on best practices in admissions processes, enhancing consistency among team members.
• Organized successful campus events such as open houses and information sessions to showcase what the institution has to offer its students academically and socially.
• Managed a diverse team of admissions professionals, fostering a collaborative work environment focused on achieving departmental goals.
• Designed effective and user-friendly processes for both admissions and applicant review.
• Maintained thorough knowledge of industry trends and legislative changes affecting higher education admission policies, ensuring compliance at all times.
• Implemented data-driven decision-making strategies to optimize recruitment tactics and improve overall results.

• Maintained accurate patient records using electronic health record (EHR) systems.
• Processed medical records requests in compliance with HIPAA regulations.
• Assisted healthcare professionals with retrieval of relevant patient documentation.
• Implemented improved filing systems to enhance record accessibility and organization.
• Trained new staff on best practices for managing medical records efficiently.

• Developed and implemented engaging recreational programs tailored to resident interests and needs.
• Collaborated with interdisciplinary teams to enhance resident well-being and satisfaction through activities.
• Trained and supervised activity staff, fostering a collaborative environment to improve service delivery.
• Evaluated program effectiveness through resident feedback, refining activities for continuous improvement.
• Established partnerships with local organizations to enhance community involvement in rehabilitation programs.
• Led training sessions for staff on best practices in activity planning and execution, promoting skill development.
• Planned resident outings and special events to mark holidays and celebrate special occasions.
• Ensured compliance with state regulations and facility policies by maintaining accurate documentation of activity programs.
• Developed monthly life enrichment calendar and published electronically and in print.
• Coordinated special events and outings, ensuring compliance with health regulations and safety standards.
• Managed activity budgets efficiently, optimizing resource allocation for maximum impact on resident engagement.
• Developed strong relationships with residents and their families, fostering a supportive community environment.
• Boosted social interaction among residents through organizing regular events, outings, and group activities.
• Developed and lead intergenerational activities to encourage mental agility of patients.
• Designed wide variety of activities to stimulate interest, involvement, and engagement of patients.
• Worked with nursing team to identify and document changes in patient mental acuity and physical abilities.
• Supervised volunteer staff in the planning and implementation of various activities, ensuring a high level of service was consistently provided for all residents.
• Enhanced resident engagement by planning and executing diverse recreational activities tailored to individual interests and abilities.
• Trained new activity staff members on program development procedures and best practices for engaging diverse populations of older adults.
• Assisted with safety and emergency planning to secure patient safety while at facility and prevent injury.
• Arranged outings as part of recreational program.
• Networked with community organizations and leaders for volunteer opportunities and cooperative engagements.
• Maintained activity records and reports to evaluate program success and identify areas for improvement.

Certification Course

3.9 GPA

1 year diploma

High School Diploma