Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Teena Rodriguez

Yonkers,NY

Summary

Security-focused and diligent Guard skilled at protecting personnel and premises. Responds and acts appropriately to situational assessments, including criminal acts and fire and medical emergencies remaining alert, attentive and vigilant at all times. Anticipates trouble and takes steps to intervene and diffuse using keen eye for detail. Determined Maintenance Worker with skills performing routine operation checks on work equipment and always exercising safety measures to limit injuries. Hardworking employee with over 5 years of carrying out oral and written instructions effectively and efficiently. Uses constructive criticism to improve skills and job performance. Talented Team Leader experienced and dedicated to enhancing employee satisfaction and business success. Diplomatic and friendly with proven commitment to employee training. Hardworking team player bringing necessary experience and knowledge to tackle any operational demand. Dedicated Home Health Aide brings 13+-year background visiting patients in-home and conducting physical assessments, dressing wounds and assisting with bathing and grooming activities. Polite and courteous professional with in-depth knowledge of CPR and first aid. Committed to collaborating with physicians and families to provide quality patient care.

Overview

16
16
years of professional experience
1
1
Certification

Work History

Home Health Aide

People Care Holdings
10.2013 - Current
  • Improved patient well-being by providing compassionate and attentive personal care.
  • Assisted clients with daily living activities, enhancing their independence and quality of life.
  • Maintained a clean and safe home environment for patients, reducing falls and accidents.
  • Administered medications as prescribed, ensuring proper dosage and timely administration for optimal health outcomes.
  • Collaborated with healthcare professionals to develop individualized care plans, addressing specific needs and goals of each patient.
  • Transported patients to medical appointments and social outings, fostering community engagement and overall wellbeing.
  • Provided emotional support to patients and families during difficult times, promoting a positive atmosphere conducive to healing.
  • Completed thorough documentation of patient care activities, maintaining accurate records for effective communication amongst the healthcare team.
  • Helped patients maintain personal hygiene through bathing, grooming, and toileting assistance when necessary for dignity preservation.
  • Safely transferred patients using appropriate equipment such as Hoyer lifts or gait belts minimizing injury risks.
  • Performed light housekeeping duties including laundry linen changes sweeping vacuuming and mopping ensuring a clean and organized living space for patients.
  • Adapted to ever-changing patient needs, consistently adjusting care plans and strategies in order to provide the highest quality of personalized assistance.
  • Developed rapport to create safe and trusting environment for care.

Security Officer

Arrow
12.2021 - Current
  • Improved overall security by conducting regular patrols and monitoring surveillance systems.
  • Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
  • Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
  • Reduced incident response times by implementing efficient emergency procedures and collaborating with local law enforcement agencies.
  • Conducted thorough investigations into security incidents, documenting findings, and recommending appropriate actions.
  • Acted quickly during emergency situations to reduce opportunity for damage and injury.
  • Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
  • Checked and verified photo identification prior to granting facility access.
  • Gathered information, identified, and implemented resolution, planned follow-up and logged and filed incident report to successfully manage complaints.
  • Worked independently and collaboratively to resolve urgent issues to protect lives and property.
  • Recorded observations and occurrences and interviewed witnesses to complete and submit incident report.
  • Secured premises and personnel by patrolling property and monitoring surveillance equipment.
  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.

Team Leader

Pret A Manger
09.2022 - 01.2024
  • Enhanced team productivity by implementing efficient work processes and regularly reviewing performance metrics.
  • Developed team members'' skills through targeted coaching sessions, resulting in improved individual performance.
  • Led cross-functional teams to execute projects on time, within budget, and with high-quality outcomes.
  • Streamlined workflows for increased efficiency, reducing turnaround times for critical tasks.
  • Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
  • Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
  • Increased customer satisfaction ratings by closely monitoring service quality standards and addressing any issues promptly.
  • Evaluated team member performance against established objectives during regular reviews, offering praise for achievements or identifying areas requiring further development.
  • Conducted risk assessments for each project phase, proactively identifying potential obstacles before they became significant challenges.
  • Assisted in recruitment of new team members, hiring highest qualified to build team of top performers.

Maintenance Crew Member

Fabrication Department
09.2007 - 08.2010
  • Improved equipment efficiency by conducting regular preventive maintenance and repairs.
  • Reduced downtime for machinery by quickly identifying issues and performing necessary repairs.
  • Enhanced safety in the workplace by addressing potential hazards and maintaining a clean work environment.
  • Increased team productivity through effective communication and collaboration on maintenance tasks.
  • Maintained optimal equipment performance with regular inspections, adjustments, and replacements as needed.
  • Ensured compliance with industry standards and regulations through meticulous attention to detail in all aspects of maintenance work.
  • Removed outdoor debris and yard clippings into receptacles to properly maintain grounds.
  • Followed routine maintenance checklist.
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Completed daily, weekly, and monthly checklists on building equipment to maintain records of scheduled maintenance procedures.

Team Leader

Instacart
05.2020 - 02.2021
  • Enhanced team productivity by implementing efficient work processes and regularly reviewing performance metrics.
  • Developed team members'' skills through targeted coaching sessions, resulting in improved individual performance.
  • Streamlined workflows for increased efficiency, reducing turnaround times for critical tasks.
  • Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
  • Promoted a culture of continuous improvement by encouraging feedback from all levels of the organization and implementing actionable changes accordingly.
  • Assisted in recruitment of new team members, hiring highest qualified to build team of top performers.
  • Managed leave requests and absences and arranged covers to facilitate smooth flow of operations.
  • Communicated KPIs outlined in annual plan to inform employees of expectations and deliverables.
  • Evaluated staff performance and provided coaching to address inefficiencies.
  • Helped meet changing demands by recommending improvements to business systems or procedures.
  • Educated staff on organizational mission and goals to help employees achieve success.

Chaperone

Summer Youth Employment Program
06.2008 - 08.2008
  • Skilled at working independently and collaboratively in a team environment.
  • Self-motivated, with a strong sense of personal responsibility.
  • Proven ability to learn quickly and adapt to new situations.
  • Worked well in a team setting, providing support and guidance.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Excellent communication skills, both verbal and written.
  • Organized and detail-oriented with a strong work ethic.
  • Paid attention to detail while completing assignments.
  • Worked flexible hours across night, weekend and holiday shifts.
  • Participated in team projects, demonstrating an ability to work collaboratively and effectively.

Education

GED -

Global Institute of Technology
New York, NY
01.2006

Skills

  • Emergency Management
  • Electronic Surveillance
  • Staff Management
  • Personnel Screening
  • Access Control
  • Stationary Surveillance
  • Document Management
  • Coaching
  • Mentoring
  • Client Service
  • Shift Scheduling
  • Team Supervision
  • Issue Resolution
  • Onboarding and Orientation
  • Behavioral Management
  • Progress Documentation
  • Patient Transportation
  • Care Plan Assessment
  • Housekeeping
  • New York Driver's License
  • First Aid and Safety
  • Contract Review
  • Meeting Coordination
  • Invoice Management
  • Office Administration
  • Scheduling Appointments
  • Mail Sorting
  • Travel Arrangements
  • Microsoft Office
  • Filing Systems
  • Attention to Detail
  • Time Management

Certification

Home health aide license

Security license

Drivers license

Cpr/Aed/Frist aid CeCertification


Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

Team Leader

Pret A Manger
09.2022 - 01.2024

Security Officer

Arrow
12.2021 - Current

Team Leader

Instacart
05.2020 - 02.2021

Home Health Aide

People Care Holdings
10.2013 - Current

Chaperone

Summer Youth Employment Program
06.2008 - 08.2008

Maintenance Crew Member

Fabrication Department
09.2007 - 08.2010

GED -

Global Institute of Technology

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Teena Rodriguez