Te'Era Jones
Jacksonville,FL
Summary
- My number one goal in life is to Positively impact and change the lives of others. I'm a Motivated Team player, Who is not only Friendly, but Warm And Compassionate. In my past, as well as my current experiences and opportunities, it has allowed me to successfully Manage healthcare services to meet the needs of all patients. I have Experience with Cultivating The lives of Young people. Not only in a job setting, but in my community as well.. With my experience working in healthcare, childcare, as well retail, It has allowed me to be Highly Successful working within fast pace environments. I am resilient, patient and calm in any stressful situation while working towards a solution to solve the Problem. Being Hardworking and reliable has allowed to focused on going above and beyond to support team and serve customers.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Cath Lab Front Desk Specialist
First Coast Heart And Vascular
Jacksonville, FL
07.2023 - Current
- Scheduled all cath lab heart and leg procedures.
- Worked with Flagler Hospital and Memorial Hospital to schedule heart procedures for our patients in need.
- Complete and schedule all instructions on post-cath orders after procedures.
- Oversee doctors schedule between lab and hospital
- Give instructions/knowledge on procedures(s) to each patient
- Check in/ Check out
- Utilized computerized Resource and Patient Management System (RPMS) and Electronic Health Record (EHR) system.
- Maintained accurate medical records of patient care activities and documentation.
- Educated family members on post-operative care instructions and follow up appointments.
- Stocked clinical workstations and procedure rooms with necessary supplies.
- Managed inventory of supplies used in Cath Lab procedures.
- Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
- Worked effectively in team environments to make the workplace more productive.
- Collect Copays
- Order patient lunches/ keep record of lunch receipts.
Front Desk Receptionist
Baptist Medical
Jacksonville, FL
09.2021 - 07.2022
- Answers multi-line phone system to respond to inquiries and transfer calls to correct departments and personnel
- Collects room deposits, fees, and payments
- Resolves customer issues quickly and notified supervisor immediately when problems escalated
- Greets each guests at front desk and engaged in pleasant conversations while managing check-in process
- Confirms important personal and payment information for compliance with security and payment card industry standards
- Schedule, coordinate and confirm appointments and meetings
- Uses internal software to process reservations, check-ins and check-outs
- Resolves customer problems and complaints
- Collect Copayments, Bill Insurance update medical records
Covid Testing Site Manager
Curative Medical
Jacksonville, FL
09.2020 - 08.2021
- Created Employee Schedules Checked/Verified Staff Clock in and Clock out hours
- Oversaw test personnel scheduling to maintain diagnostic availability and maximize supplied tests
- Selected and negotiated with vendors to secure necessary equipment for initial site setups and installations.
- Recruited, hired and trained all staff, providing direct supervision, ongoing staff development and continuing education to employees.
- Communicated with patients, ensuring that medical information was kept private.
- Oversaw test personnel scheduling to maintain diagnostic availability and maximize supplied tests.
- Verified adherence to HIPAA and other local, state and national guidelines
- Contributed to contact tracing initiatives by providing test results data in compliance with local legislation regarding privacy and COVID-19 containment
- Participated in community outreach initiatives to
- First Aid/CPR
Old Teacher
NCI Child Development Center
- 08.2019
- Encourage test utilization among underserved populations
- Recruited, hired and trained all staff, providing direct supervision, ongoing staff development and continuing education to employees
- Communicated with patients, ensuring that medica information was kept private
- Discussed medical histories with patients in effort to provide most effective medical advice
- Created and provided work schedules
- Submitted payroll for each staff member assigned to meYears, Put together fun lessons to engage children in learning foundational skills such as le er and number recognition
- Addressed behavioral and learning issues with parents and daycare management
- Educated students in foundational concepts such as shapes, numbers, and letters
- Monitored children in classes, on field trips, and during lunch periods to identify and correct and safety problems
- Created activities to engage and interest children of various ages
- Encouraged children to work through difficulties and improve social skills
- Created positive environment focused on learning and being inclusive of children from different backgrounds
- Modeled positive behaviors to promote self-esteem and enhance children's conflict management abilities
- Led songs and games, arts and crafts, and challenged children to work hard to succeed
- Worked collaboratively with director, fellow teachers, and parents to meet unique needs of each child
- Cleaned spaces regularly and sanitized surfaces daily to prevent spread of communicable diseases
- Kept supplies organized and well-stocked for upcoming lessons and typical usage
- Arranged daily nap and rest periods to recharge students for afternoon play and additional learning.
Cashier
Harvey's Supermarket
02.2016 - 01.2017
- Adhered to all cash handling policies and procedures
- Processed cash register transactions by inpu ing product costs and giving back change
- Maintained merchandise displays, including endcaps, floor displays, and aisles
- Ordered, stocked, and rotated [Type] departments
- Found ways to improve customer experience by taking accountability and acting as store
- Brand AmbassadorEducation, taking accountability and acting as store
Education
High School Diploma -
Samuel W.Wolfson High School
Jacksonville, FL06-2017
Some College (No Degree) -
Bethune Cookman
Daytona Beach, FLSome College (No Degree) -
Florida State College
Jacksonville, FLSkills
- Office administration
- Telephone etiquette
- Administrative support
- Problem-solving skills
- Staff Management
- Basic clerical knowledge
- Child development
- Time management skills
- Receipt and refund issuance
- Administration
- Teamwork Collaboration
- Self-Motivated
- Excellent Communication
- Multitasking Abilities
- Works well in groups, as well as independently to handle assignments
- always ready to go beyond basics assignments
Certification
Basic Life Support : CPR and AED
from the American Heart Association. Certified Since 7/9/2022 - Current
Additional Information
Community Service / Volunteer Work
- Clara White Mission. Jacksonville Fl
Served Food, Drink and supplies to the homeless in the local community. Downtown Region
- Real World Ministries "Youth Leader"
Created Community Events And Activities Aiming Towards The Youth in local communities. Participated in back to school, Clothing and Grocery giveaways in Community
Education
Jacksonville, FL
Contact
Jacksonville, FL 32223
Timeline
Cath Lab Front Desk Specialist
First Coast Heart And Vascular
07.2023 - Current
Front Desk Receptionist
Baptist Medical
09.2021 - 07.2022
Covid Testing Site Manager
Curative Medical
09.2020 - 08.2021
Cashier
Harvey's Supermarket
02.2016 - 01.2017
Old Teacher
NCI Child Development Center
- 08.2019
High School Diploma -
Samuel W.Wolfson High School
Some College (No Degree) -
Bethune Cookman
Some College (No Degree) -
Florida State College
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