Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Te'Erika Hyams

Baytown,TX

Summary

Highly attentive and adaptable server with passion for delivering outstanding customer service in the hospitality industry. Possesses strong multitasking abilities, effectively managing high volumes of customers , accurately processing payments, and maintaining a clean and organized work station. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Server

Bombshells Restaurant And Bar
03.2022 - 05.2023
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Cultivated warm relationships with regular customers.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.
  • Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
  • Resolved customer complaints promptly and professionally to maintain positive reputation.

Store Front Cashier

DDs Discounts
10.2021 - 01.2022
  • Greeted customers and responded to requests for information.
  • Processed credit card, EBT, and gift certificate payments with electronic computer system.
  • Maintained current knowledge of store promotions and highlighted sales to customers.
  • Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.
  • Maintained organized and orderly front end and removed carts, baskets, and debris.
  • Handled cash with high accuracy and took care to check bills for fraud.

Crew Team Member

Raising Canes Chicken Fingers
03.2021 - 08.2021
  • Worked well with teammates and accepted coaching from management team.
  • Provided excellent customer service by greeting customers and meeting quality expectations.
  • Reconciled receipt totals, cash and credit payments to address shortages.
  • Kept drawer balanced by accurately processing cash, credit and debit payments.
  • Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction.
  • Trained new team members on procedures, customer service, and sales techniques.

Store Front Cashier

Lewis Food Town Inc
06.2020 - 02.2021
  • Greeted customers and responded to requests for information.
  • Maintained organized and orderly front end and removed carts, baskets, and debris.
  • Processed credit card, EBT, and gift certificate payments with electronic computer system.
  • Supported front end procedures to keep items well-stocked to prevent shrinkage.
  • Operated cash register swiping barcode items across electronic scanner to record price and collected payment.
  • Responded promptly to requests for assistance, spills and customer inquiries.
  • Maintained current knowledge of store promotions and highlighted sales to customers.
  • Used POS system to enter orders, process payments and issue receipts.

Education

High School Diploma -

North Shore Senior High School
Houston, TX
05.2022

Skills

  • Order Management
  • Guest Engagement
  • Service Prioritization
  • Relationship Management
  • Quality Control
  • Bill Computation

Certification

TABC Certification

Timeline

Server

Bombshells Restaurant And Bar
03.2022 - 05.2023

Store Front Cashier

DDs Discounts
10.2021 - 01.2022

Crew Team Member

Raising Canes Chicken Fingers
03.2021 - 08.2021

Store Front Cashier

Lewis Food Town Inc
06.2020 - 02.2021

High School Diploma -

North Shore Senior High School

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Te'Erika Hyams