Tegan Bragg
1435 West Talmage Street A205,MO
Summary
Dynamic and dedicated professional with a positive attitude and strong multitasking abilities, honed at Envoy Airlines. Proven track record in delivering exceptional customer service while ensuring compliance with sanitation standards. Quick learner adept at thriving in fast-paced environments, consistently enhancing operational efficiency and guest satisfaction.
Overview
5
5
years of professional experience
Work History
Food Service Worker
Chartwells Schools Dining Services
08.2025 - Current
- Ensured compliance with sanitation standards by regularly cleaning work areas and equipment.
- Collaborated with team members to ensure efficient service during peak dining hours.
- Prepared and served meals in compliance with dietary restrictions and preferences.
- Managed waste disposal and recycling efforts to promote environmental sustainability.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Operated dishwashing and sanitizing equipment according to manufacturer instructions.
Security Officer
Event Services Group
09.2024 - Current
- Enhanced safety by conducting thorough and regular patrols of the premises.
- Verified each individual's right to enter restricted areas and denied access to unauthorized persons.
- Maintained proper functioning of security equipment by performing regular checks and reporting issues promptly for repair or replacement.
- Managed crowd control at large-scale events, effectively preventing any security breaches or incidents while maintaining a positive atmosphere for attendees.
- Checked all baggage using X-ray machines, metal detectors, and Garrett wands.
- Assisted visitors and customers to provide directions, answer questions and meet requests.
Food Service Worker
MAVERICK
06.2025 - 07.2025
- Assisted in food preparation by following recipes and maintaining portion control.
- Delivered outstanding customer service by addressing inquiries and resolving complaints promptly.
- Supported inventory management by tracking stock levels and notifying supervisors of shortages.
- Presented menu items attractively to enhance customer appeal and satisfaction.
- Maintained accurate records of food temperatures to ensure safety and quality.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Supported team members during peak hours, ensuring smooth operations and minimal wait times for customers.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
Package Handler
FedEx
11.2024 - 03.2025
- Operated various equipment to facilitate efficient package handling and processing.
- Collaborated with team members to enhance workflow and optimize package delivery routes.
- Executed package sorting procedures to ensure accurate and timely distribution.
- Adapted quickly to changing workloads and prioritized tasks effectively.
- Followed safety regulations to maintain safe work environment.
- Maintained a safe work environment by adhering to company policies and guidelines for proper lifting techniques.
- Reduced damage rates for packages through careful handling and adherence to safety protocols.
- Assembled, sealed, and loaded packages into correct trucks.
Door Greeter
Walmart
10.2024 - 11.2024
- Maintained a welcoming atmosphere for all visitors, ensuring a positive first impression upon entering the store.
- Assisted in reducing theft rates by diligently monitoring incoming and outgoing traffic at entrances and exits.
- Improved guest satisfaction scores by consistently providing friendly and helpful interactions with each visitor.
- Supported loss prevention efforts by adhering to company guidelines and reporting any concerns to appropriate personnel.
- Collaborated with security teams to report suspicious behavior, promoting a safe shopping environment for all patrons.
- Facilitated quick resolution of customer issues by connecting them with knowledgeable staff members or managers as necessary.
- Provided exceptional service to customers with special needs, offering assistance or locating store personnel when needed.
Customer Service Agent
Envoy Airlines
07.2024 - 09.2024
- Assisted customers with flight bookings and changes, ensuring compliance with airline policies.
- Resolved customer inquiries related to baggage handling, providing timely and accurate information.
- Supported team in maintaining high service standards through continuous training and feedback sessions.
- Managed customer complaints with professionalism, striving for resolutions that enhanced customer loyalty.
- Demonstrated empathy in handling difficult situations, fostering trust and loyalty among customers.
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Identified and resolved discrepancies and errors in customer accounts.
Head Cashier
Rolla Public Schools
08.2022 - 05.2023
- Supervised cash handling procedures, ensuring compliance with school district policies and accuracy in transactions.
- Implemented new cash register management techniques, increasing efficiency during peak service hours.
- Monitored cash drawer balances, resolving discrepancies promptly to maintain financial integrity.
- Resolved customer complaints efficiently, fostering a positive relationship between the school and the community.
- Processed both cash and card purchases.
Food Service Worker
McDonald's
04.2021 - 03.2022
- Handled cash transactions accurately while processing customer payments at the register.
- Conducted routine equipment maintenance checks to ensure proper functionality and safety.
- Utilized strong multitasking skills to manage multiple orders simultaneously without compromising quality or accuracy.
- Maintained safety standards by properly handling food and adhering to sanitation guidelines.
- Greeted customers at counter to fulfill requests and answer questions.
- Operated cash register accurately, managing transactions efficiently while providing excellent customer service.
- Demonstrated versatility by quickly adapting to various roles within the food service environment as needed.
- Improved dining experience by maintaining clean and organized eating area.
Education
No Degree - English Education
Missouri State University
Springfield, Missouri, MO05-2027
High School Diploma -
Rolla High School
Rolla, MO05-2022
Skills
- Quick learner
- Positive attitude
- Multitasking
- Customer service
- Fast-paced environment
Accomplishments
I was recognized as Magna Cum Laude for outstanding academic performance in school.
Timeline
Food Service Worker
Chartwells Schools Dining Services
08.2025 - Current
Food Service Worker
MAVERICK
06.2025 - 07.2025
Package Handler
FedEx
11.2024 - 03.2025
Door Greeter
Walmart
10.2024 - 11.2024
Security Officer
Event Services Group
09.2024 - Current
Customer Service Agent
Envoy Airlines
07.2024 - 09.2024
Head Cashier
Rolla Public Schools
08.2022 - 05.2023
Food Service Worker
McDonald's
04.2021 - 03.2022
No Degree - English Education
Missouri State University
High School Diploma -
Rolla High School