Tegan Kelley
Ashland
Summary
Thorough team contributor with strong organizational capabilities. Experienced in handling numerous projects at once while ensuring accuracy. Effective at prioritizing tasks and meeting deadlines.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Teaching Artist
Oregon Shakespeare Festival
09.2024 - 11.2024
- Traveled to schools across Oregon, California, Washington, and Idaho teaching workshops and performing for students.
- Implemented innovative teaching strategies to accommodate diverse learning styles, resulting in increased engagement and understanding.
- Enhanced student comprehension by incorporating hands-on activities in lesson plans.
- Improved classroom management through consistent enforcement of rules and fostering a positive learning environment.
- Incorporated real-world examples into lesson content, helping students make connections between academic subjects and everyday life experiences.
Food Service Worker
Little Shop of Bagels
05.2024 - 07.2024
- Utilized strong multitasking skills to manage multiple orders simultaneously without compromising quality or accuracy.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Supported team members during peak hours, ensuring smooth operations and minimal wait times for customers.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Greeted customers at counter to fulfill requests and answer questions.
- Operated cash register accurately, managing transactions efficiently while providing excellent customer service.
- Prepared and served various food and drink items to customer specifications in fast-paced environments.
Budtender
Rouge Valley Cannabis
07.2023 - 03.2024
- Checked guests' photo identification for validity and age requirements.
- Utilized strong interpersonal skills to build customer rapport, establishing trust and credibility as a knowledgeable resource on cannabis products.
- Sold flower, concentrates, and edibles in a fast-paced environment.
- Promoted a welcoming atmosphere by greeting each customer warmly upon arrival, fostering an inclusive environment that encouraged return visits.
- Answered questions about medicinal and recreational uses and effects and qualities of different strains and products.
- Weighed, prepared and packaged different types of products.
- Restocked supplies and arranged displays.
- Assisted medical use customers in identifying cannabis medicines and methods of medication that best fit individual needs.
Barista
Pony Espresso
10.2022 - 06.2023
- Making high quality drinks and food quickly based on an extensive menu.
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Cleaned counters, machines, utensils, and seating areas daily.
- Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
- Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
Barista
Dutch Bros
12.2020 - 09.2022
- Making high quality drinks quickly based on an extensive menu.
- Controlled line and crowd with quick, efficient service.
- Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
- Assisted in inventory management to maintain adequate stock levels and reduce wastage.
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
Customer Service/Food Service Employee
Dairy Queen
06.2020 - 12.2020
- Taking orders and answering customer’s questions
- Working at the cash register
- Serving and making a variety of frozen confections
- Ensured accurate cash handling procedures were followed at all times, safeguarding company assets from potential loss or theft.
- Utilized strong interpersonal skills to build positive relationships with both coworkers and customers alike.
- Replenished condiments, beverages, and supplies while maintaining cleanliness of service areas.
Childcare Worker
Kids World at Bay Club
12.2019 - 03.2020
- Caring for children ages 8 months to 12 years old
- Engaging with children in games, songs, and activities
- Putting babies down for naps, other childcare related duties
- Maintained a safe and clean environment for the children by adhering to health and safety protocols.
- Observed play activities to identify positive behaviors and areas in need of improvement, implementing behavior redirection where appropriate.
- Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
- Enforced rules and managed behavior through developmentally appropriate discipline.
Farmers Market Lead
Tigard City Chamber of Commerce
08.2018 - 08.2019
- Setting up the market, handling vendor/customer questions, complaints, and requests
- Handling the market's weekly accounting
- Running the market's social media accounts
- Running the market information booth
- Handled cash, check and credit cards, processing transactions onsite for products and services.
- Established and maintained relationships with vendors to provide steady supply of products.
Education
Bachelor of Fine Arts - Theatre Performance
Southern Oregon University
Ashland, OR06-2024
Skills
- Adaptability
- Time management abilities
- Professional demeanor
- Emotional intelligence
- Problem-solving aptitude
- Interpersonal communication
- Professionalism
- Conflict resolution
Certification
- Oregon Food Handler's License
- OLCC Marijuana License
Timeline
Teaching Artist
Oregon Shakespeare Festival
09.2024 - 11.2024
Food Service Worker
Little Shop of Bagels
05.2024 - 07.2024
Budtender
Rouge Valley Cannabis
07.2023 - 03.2024
Barista
Pony Espresso
10.2022 - 06.2023
Barista
Dutch Bros
12.2020 - 09.2022
Customer Service/Food Service Employee
Dairy Queen
06.2020 - 12.2020
Childcare Worker
Kids World at Bay Club
12.2019 - 03.2020
Farmers Market Lead
Tigard City Chamber of Commerce
08.2018 - 08.2019
- Oregon Food Handler's License
- OLCC Marijuana License
Bachelor of Fine Arts - Theatre Performance
Southern Oregon University
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