Tegan Layton
Auburn,WA
Summary
Experienced manager with over five years in the food and beverage industry, including four years in leadership roles overseeing daily operations and customer-facing service. Developed strong professional skills in scheduling, cash handling and deposits, inventory coordination, record accuracy, and team support in fast-paced environments. Known for reliability, sound judgment, and clear communication under pressure. Currently seeking a stable, professional front desk or administrative support role that offers long-term growth and development.
Overview
4
4
years of professional experience
Work History
Manager
Refuel Cafe
02.2023 - Current
- Supervised daily operations to ensure efficient workflow and high-quality service
- Trained and mentored staff, enhancing team performance and customer satisfaction
- Implemented inventory management systems, reducing waste and optimizing stock levels
- Developed training materials to improve onboarding processes for new employees
- Analyzed customer feedback to identify areas for service improvement and operational efficiency
- Coordinated staff schedules to align with peak service hours, maximizing productivity
- Oversaw compliance with health and safety regulations, maintaining a safe working environment
- Handle cash management, deposits, and daily financial accuracy
- Established relationships with suppliers to ensure timely delivery of quality ingredients and supplies
- Managed and motivated employees to be productive and engaged in work
- Controlled costs to keep business operating within budget and increase profits
- Improved marketing to attract new customers and promote business
Manager
Espresso Stop
07.2022 - 01.2023
- Promoted to manager within the first month due to strong performance and leadership
- Independently ran shifts managing two drive-up windows simultaneously
- Created weekly and monthly schedules based on employee availability and sales trends
- Managed inventory, budgeting considerations, and product ordering
- Tracked quarterly and yearly employee bonuses
- Completed weekly cash deposits and sales reporting
- Increased sales through upselling food and retail products
- Resolved customer complaints and implemented effective solutions
Barista
Gravity Coffee
10.2021 - 07.2022
- Delivered high-volume customer service while maintaining speed and accuracy
- Increased company sales through upselling store product
- Maintained inventory records using Excel spreadsheets
- Completed daily deposits
- Worked in team environment
Squad Member
Mod Pizza
07.2021 - 09.2021
- Operated kitchen equipment efficiently, maintaining a clean and organized workspace for optimal safety.
- Quickly recognized for team leadership and quality of work resulting in becoming a squad member trainer my second week.
Education
Washington State Real Estate License -
Rockwell Institute
Online01-2026
Bachelor of Science -
Washington State University
Pullman, WAAssociate of Arts - Biology
Highline College
Seattle, WA06-2019
Skills
- Marketing
- Business development
- Inventory Management & Ordering
- Scheduling & Staff Coordination
- Customer & Client Relations
- Record Keeping & Documentation
- Microsoft Word & Excel
- Cash Handling & Deposits
- Budget Awareness
- Time Management & Multitasking
- Customer service
- Team leadership
- Problem Solving
Timeline
Manager
Refuel Cafe
02.2023 - Current
Manager
Espresso Stop
07.2022 - 01.2023
Barista
Gravity Coffee
10.2021 - 07.2022
Squad Member
Mod Pizza
07.2021 - 09.2021
Washington State Real Estate License -
Rockwell Institute
Bachelor of Science -
Washington State University
Associate of Arts - Biology
Highline College