Tegan Russell
Salt Lake City,UT
Summary
Passionate, friendly, outgoing, and hard-working individual, driven to provide impeccable service, empathize, and cultivate strong relationships with others. Excellent interpersonal skills, possessing the ability to adapt and learn new skills. Dedicated and motivated professional striving to learn and grow in the human services industry, while providing a positive and happy working environment.
Overview
10
10
years of professional experience
Work History
Clinic Coordinator
Mountain Land Physical Therapy & Human Performance Center
01.2023 - Current
- First and last point of contact with all physical therapy patients. Check patients in, schedule appointments, explain benefits of physical therapy, collect payments, answer general questions. Establish relationships and rapport with patients.
- Manage therapists daily schedules, ensuring they are kept full and appropriately scheduled, up to 150 patients each week. Increase patient attendance and collect maximally daily.
- Receive all referrals and call patients to schedule their initial evaluations. Reconcile payment batches and bank deposits. Maintain office supply orders for clinic, complete monthly expense reports, track patient Plans of Care to ensure Medicare compliance. Keep track of lost patients and lost leads, following up and scheduling as needed. Complete discharges as needed. Other duties as assigned.
Project Solutions Coordinator
Exact Match Home
06.2022 - 01.2023
- Receive work orders from rental management companies for various home repairs and assign to contractors to complete.
- Handle up to 45 work orders at any given time, for several areas (UT, TX, OK)
- Act as liaison between contractors and rental companies throughout repair/renovation process.
- Negotiate pricing for projects and submit required estimates to rental companies.
- Ensure projects are completed sufficiently to company standards in timely manner, submit completion and invoice to rental management company.
Sales Associate
We Olive and Wine Bar
08.2018 - 03.2020
- Greet patrons and facilitate sale olive oil and wine purchases, assisting up to 4 customers at a time. Making up to 50 individual sales per day.
- Educate customers about varietals and benefits of extra virgin olive oil, prepare, serve food and wine, maintained extensive knowledge of wine selection, olive oil, and gourmet food selection
- Operate cash register, train new employees, multi-task between food service and retail sales on daily basis.
Catering Manager
SSA, Utah’s Hogle Zoo, Houston Zoo
04.2013 - 05.2017
- Organize and plan front of house operations for all special events including picnic buffets, full service fine dining, and food stations; ranging anywhere from 25 to 6,000 guests.
- Created unforgettable events for guests with innovative and forward thinking food presentations.
- Scheduled and supervised all staff throughout catered events, delegating assignments, including set-up and tear-down, while ensuring guest satisfaction.
Education
High School Diploma -
West Jordan High School
West Jordan, UT06.2008
Skills
- Organization
- Customer Relations
- Adaptability
- Brand Loyalty
- Computer Literacy
- Emotional Intelligence
- Communication
- Active Listening
- Problem Solving
Timeline
Clinic Coordinator
Mountain Land Physical Therapy & Human Performance Center
01.2023 - Current
Project Solutions Coordinator
Exact Match Home
06.2022 - 01.2023
Sales Associate
We Olive and Wine Bar
08.2018 - 03.2020
Catering Manager
SSA, Utah’s Hogle Zoo, Houston Zoo
04.2013 - 05.2017
High School Diploma -
West Jordan High School
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