Tegan Tindall
Council Bluffs,IA
Summary
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
1
1
Certification
3
3
years of professional experience
Work History
Load Planner
H&M Trucking
Omaha, NE
06.2025 - Current
- Analyzed cargo weight and dimensions to maximize load capacity.
- Developed and implemented efficient load plans to optimize transportation routes.
- Coordinated with drivers to ensure timely pickup and delivery schedules.
- Collaborated with warehouse teams to streamline loading processes.
- Maintained open lines of communication between drivers, dispatchers, supervisors, ensuring consistent information flow throughout the organization.
- Implemented contingency plans during unforeseen disruptions in transportation or other logistical challenges related to load planning activities.
- Coordinated closely with customers and drivers to address any issues, ensuring smooth operation of the supply chain.
- Trained new team members on load planning software and procedures, fostering a collaborative work environment.
- Negotiated and arranged transport of goods with shipping or freight companies.
- Dispatched drivers using TMW and Samsara. Called drivers and dispatched them over the phone.
Safety Specialist
H&M Trucking
Omaha, NE
01.2025 - 06.2025
- Developed and implemented safety training programs for employees.
- Monitored compliance with OSHA regulations and company policies.
- Conducted safety audits to identify and mitigate workplace hazards.
- Analyzed incident reports to recommend process improvements.
- Investigated accidents and incidents, recommending corrective actions to prevent future occurrences.
- Provided timely guidance and support for employees involved in accidents or near misses, facilitating speedy recovery and return-to-work efforts when appropriate.
Customer Service Representative
H&M Trucking
Omaha, NE
10.2024 - 01.2025
- Resolved customer inquiries and issues through effective communication and problem-solving techniques.
- Collaborated with team members to streamline customer service workflows, enhancing overall productivity.
- Trained new employees on customer service protocols and best practices for improved team performance.
- Processed orders efficiently using H&M Trucking's logistics software to ensure timely deliveries.
Teller III
First National Bank
Omaha, NE
09.2023 - 10.2024
- Assisted customers with daily banking transactions in person and on phone, enhancing customer experience.
- Complete 150-180 transactions per day with extreme attention to detail.
- Successfully count and balance cash drawer.
- Help customers with their daily banking transactions in person and on the phone.
- Successfully counted and balanced cash drawer.
- Look for opportunities for customers to increase their interest on savings accounts.
- Identified opportunities for customers to increase interest on savings accounts, promoting financial growth.
- Developed lasting relationships with customers, fostering loyalty and trust.
- Executed document scanning processes to ensure accurate records.
- Monthly audits of employees’ cash drawers and daily audits of unused debit cards.
Education
Diploma -
Abraham Lincoln High School
Council Bluffs, IA05.2023
Skills
- Transportation planning
- Attention to Detail
- Time Management
- Team collaboration
- Verbal and written communication
- Dispatching
- Positive interactions
- Reliability
Certification
- First Aid/CPR Certified
- CNA Certified
- Hazmat Certified
Timeline
Load Planner
H&M Trucking
06.2025 - Current
Safety Specialist
H&M Trucking
01.2025 - 06.2025
Customer Service Representative
H&M Trucking
10.2024 - 01.2025
Teller III
First National Bank
09.2023 - 10.2024
Diploma -
Abraham Lincoln High School