Dana Wayward
Irons,MI
Summary
Dynamic Business Manager with a proven track record at the Diocese of Grand Rapids, excelling in financial management and operational leadership. Enhanced community engagement through strategic outreach programs and improved team productivity by fostering collaboration. Skilled in decision-making and client relationship management, driving successful organizational change initiatives.
Overview
23
23
years of professional experience
Work History
Business Manager
Diocese Of Grand Rapids
05.2003 - Current
- Managed daily operations and coordinated activities to ensure smooth church functions.
- Oversaw budgeting processes, aligning financial resources with community service initiatives.
- Mentored staff and volunteers, fostering a collaborative environment to improve service delivery.
- Implemented efficient administrative procedures, streamlining communication among departments.
- Analyzed feedback from parishioners to inform program adjustments and enhance satisfaction levels.
- Increased overall team productivity by fostering a positive work environment and providing effective leadership.
- Negotiated contracts with suppliers and vendors, securing favorable terms for the company while maintaining strong relationships.
- Successfully managed organizational change initiatives, minimizing disruptions to daily operations while achieving desired outcomes.
- Drafted reports and documents to improve correspondence management, schedule coordination and recordkeeping.
- Facilitated training sessions, equipping team members with skills for effective program execution.
- Developed strategic plans for outreach programs, enhancing community engagement and participation.
Skills
- Financial management
- Customer service
- Project management
- Employee management
- Documentation and reporting
- Decision-making
- Client relationship management
- Operational leadership
- Business administration
- Operations management
- Business management
- Team building and leadership
Timeline
Business Manager
Diocese Of Grand Rapids
05.2003 - Current