Teguadesh Bekele

Dallas

Summary

Highly experienced in housekeeping leadership roles, demonstrating strong skills in team management, training and scheduling. Demonstrated efficiency in maintaining high standards of cleanliness, hygiene, and orderliness across various properties. Proven ability to manage resources effectively, ensuring maximum productivity from the team while keeping motivation levels high. Known for fostering a positive work environment that encourages teamwork and boosts staff morale.

Overview

years of professional experience

2021

years of post-secondary education

Work History

House keeping team leader

Childrens Medical Center

Dallas

11.2020 - Current

Supervised daily housekeeping operations in a pediatric healthcare environment.
Trained and mentored staff on cleaning protocols and safety procedures.
Inspected patient rooms for cleanliness and adherence to hospital standards.
Coordinated supplies and equipment for efficient housekeeping workflows.
Collaborated with nursing staff to ensure patient comfort through cleanliness.
Developed schedules to optimize team performance and coverage needs.
Implemented best practices for infection control in sensitive areas.
Inspected rooms and common areas, including stairways and lounges, for cleanliness.
Ensured all housekeepers were following established safety procedures.
Assigned tasks to housekeeping staff and monitored their performance.
Supervised daily shift operations in the absence of the Housekeeping Manager.
Resolved conflicts between staff members in a professional manner.
Created written reports summarizing daily activities within the department.
Coordinated with engineering department regarding maintenance needs in guest rooms and public areas.
Planned special events requiring additional staffing arrangements.
Maintained records of room status, special requests, and issues reported by guests or other departments.
Developed work schedules for housekeeping staff according to occupancy levels.
Adhered to standard operating procedures while monitoring guest satisfaction scores.
Communicated with maintenance team on damages to repair.
Sanitized and cleaned sinks, mirrors, toilets and showers.
Swept and damp-mopped private stairways and hallways.
Assessed daily workloads, scheduled, and planned daily assignments and oversaw numerous projects.
Delegated work to staff, setting priorities and goals.
Managed team of employees, daily progress reports and overall project planning.
Established and enforced procedures and work standards, promoting team performance and safety.
Monitored supply levels and requested new items to maintain completing daily cleaning tasks.
Defined and monitored personnel and project schedules to ensure on-time project completion.

Sales Associate

Hudson book stores

dfw ፡ airport ፡ ፡

12.2015 - 03.2020

Assisted customers in locating and selecting books and merchandise.
Managed cash register transactions accurately and efficiently.
Organized and maintained store displays for optimal customer engagement.
Provided recommendations based on customer interests and preferences.
Handled inventory management by stocking shelves and tracking stock levels.
Collaborated with team members to maintain a clean shopping environment.
Delivered exceptional customer service to enhance shopping experiences.
Participated in training sessions to improve product knowledge and sales techniques.
Helped customers find specific products, answered questions, and offered product advice.
Greeted customers and provided exceptional customer service.
Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
Handled customer complaints in a professional manner.
Answered incoming telephone calls to provide store, products and services information.
Worked with fellow sales team members to achieve group targets.
Maintained cleanliness of store environment including floors, windows, displays.
Restocked shelves as needed to ensure sufficient inventory levels.
Built and maintained relationships with peers and upper management to drive team success.
Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
Maintained up-to-date knowledge of store merchandise and policies.
Trained new team members in cash register operation, stock procedures, and customer services.

Shift Captain

The grove dunkin donat

dfw ፡ airport ፡ ፡

09.2012 - 10.2018

Supervised daily operations and ensured team adherence to service standards.
Coordinated shift schedules and managed team assignments effectively.
Trained new staff on procedures, customer service, and product knowledge.
Handled customer inquiries and resolved issues to maintain satisfaction.
Conducted quality checks on products and maintained cleanliness standards.
Collaborated with management to uphold company policies and goals consistently.
Supervised day-to-day activities of assigned personnel, providing feedback on their performance when necessary.
Implemented new policies or procedures as directed by upper management that would enhance productivity or profitability.
Managed daily operations of the shift, ensuring all tasks were completed efficiently and effectively.
Monitored quality control standards for products produced during the shift.
Maintained inventory levels of supplies and materials necessary for shift operations.
Established strong relationships with customers through excellent communication skills.
Worked closely with vendors who supplied materials needed for production during the shift.
Investigated customer complaints regarding product quality or service issues.

Education

Cna

Garland Health Care Training School , tx

EThiopia

Addis Ababa, adi ab

Timeline