Detail-oriented, organized and dependable team player with strong organizational skills, successful at managing multiple priorities with a positive attitude and high degree of accuracy. Willingness to take on added responsibilities to meet team goals.
Overview
22
22
years of professional experience
17
17
National certifications
3
3
Lead-Based Paint Licenses
15
15
Years experience as a grant writer
Work History
Grants & Resident Services Manager
Evansville Housing Authority
Evansville, IN
11.2023 - Current
Manages work of staff including: assigning, planning, and reviewing work, evaluating work performance and completing performance evaluations, coordinating activities, maintaining standards, allocating personnel, selecting new employees, training, acting on employee problems, and recommending and implementing discipline.
Develops and executes plan of programs and strategies to enhance services among EHA/Advantix residents. Communicates with staff regarding new referrals, programs, community involvement and other program initiatives.
Ensures accountability in quality service delivery, achieving desired results, and meeting performance standards.
Sets clear expectations and goals, provides timely feedback and coaches staff on regular basis.
Implements and enforces short and long-term department and program processes, procedures, objectives, goals, and plans.
Meets and communicates effectively with state and federal program and fiscal monitors to ensure adherence to policies, regulations, directives, and recommendations.
Serves as department liaison between internal EHA/Advantix departments, contracted service providers, property managers, and resident services staff as appropriate.
Maintains responsibility for development of grant applications for federal, state, and local funds.
Oversees all department program budgets.
Prepares and submits departmental required reports.
Analyzes, evaluates, drafts, reviews, and revises substantive correspondence as appropriate.
Presents program objectives to individuals, groups, businesses, agencies, and organizations to encourage their cooperation and participation and to solicit suggestions and feedback.
Responds to inquiries, requests, and complaints, as necessary, and in timely manner.
Oversees service delivery by distributing workload among resident services staff as appropriate. Works with and guides staff to resolve issues.
Provides staff with all required and available tools and resources to accomplish their assignments.
Keeps updated on pertinent legislation, regulations, and developments, which could affect department operations and disseminates information to appropriate personnel.
Performs other related duties as assigned and/or required.
Director of Housing Department
Community Action Program Of Evansville.
02.2002 - 10.2023
Completed applications and assessments for Energy & Weatherization Assistance & Community Services Programs
Conducted Energy Education training sessions with Energy Assistance Program customers
Performed management duties of Weatherization Assistance Program
Conducted group and individual Housing Counseling & Financial Literacy Education to Down Payment Assistance & Individual Development Account Program customers
Conducted group and individual Foreclosure Prevention/Default Avoidance Counseling to delinquent homeowners
Submitted grant proposals for various housing programs and affordable housing developments
Managed and trained team of 12 staff members, to improve daily processes, procedures and practices of Housing Department
Managed Owner-Occupied Rehab, Windows Replacement, Down Payment Assistance, Housing Counseling/Foreclosure Prevention, Acquisition Rehab Resale, New Construction Affordable Housing & Lead-Based Paint Remediation Programs
Managed housing development programs funded by HOME Investments Partnerships and Community Development Block Grants, Low-Income Housing Tax Credits, Federal Home Loan Bank Affordable Housing grants & community lenders
Managed rental assistance programs funded by HOME Investments Partnerships (HUD), HOME Investment American Rescue Plan Program (HOME ARP) and Community Development Block Grant CARES Act (CDBG-CV)
Conducted Lead Based Paint Inspections/Risk Assessments for all housing developments
Managed Lead Hazard Reduction Demonstration & Healthy Homes Grants & Community Development Block Grant Disaster Recovery (CDBG-DR)
Administered occupancy verification processes for move-ins and move-outs and other property management duties.
Education
Bachelor Of Science - Education
University of Evansville
Evansville, IN
05.1995
Skills
Family Involvement- promoting social, emotional, academic & occupational growth
Mastery level of MS Office systems utilization across multiple funding sources
Group & individual instructional sessions
Program management & department operational experience
Financial management experience across multiple funding sources
Budget, cost control & contract negotiations in construction & production management experience
Effective Communicator & Public Speaker
Analytical & Critical Thinker
Housing & community development industry expertise
Grant proposal submissions, management & review experience
Knowledge & experience in Non-Profit organization grant funding administration
Experience as Crisis Intervention Counselor
Experience as database entry operations supervisor
Accomplishments
Developed and assisted over 200 affordable housing units across several counties.
2012 White House Champions of Change Housing Counselors - US Department of Housing & Urban Development
Indiana Civil Rights Commissioners Board - July 2006 - December 2014
Certification
National Center for Housing Management- Certified Occupancy Specialist (COS)