Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Licenses
References
Timeline
Receptionist

TEHIJI G. CRENSHAW

Program Director
3104 Lowe Lane Evansville,IN

Summary

Detail-oriented, organized and dependable team player with strong organizational skills, successful at managing multiple priorities with a positive attitude and high degree of accuracy. Willingness to take on added responsibilities to meet team goals.

Overview

22
22
years of professional experience
17
17

National certifications

3
3

Lead-Based Paint Licenses

15
15

Years experience as a grant writer

Work History

Grants & Resident Services Manager

Evansville Housing Authority
Evansville, IN
11.2023 - Current
  • Manages work of staff including: assigning, planning, and reviewing work, evaluating work performance and completing performance evaluations, coordinating activities, maintaining standards, allocating personnel, selecting new employees, training, acting on employee problems, and recommending and implementing discipline.
  • Develops and executes plan of programs and strategies to enhance services among EHA/Advantix residents. Communicates with staff regarding new referrals, programs, community involvement and other program initiatives.
  • Ensures accountability in quality service delivery, achieving desired results, and meeting performance standards.
  • Sets clear expectations and goals, provides timely feedback and coaches staff on regular basis.
  • Implements and enforces short and long-term department and program processes, procedures, objectives, goals, and plans.
  • Meets and communicates effectively with state and federal program and fiscal monitors to ensure adherence to policies, regulations, directives, and recommendations.
  • Serves as department liaison between internal EHA/Advantix departments, contracted service providers, property managers, and resident services staff as appropriate.
  • Maintains responsibility for development of grant applications for federal, state, and local funds.
  • Oversees all department program budgets.
  • Prepares and submits departmental required reports.
  • Analyzes, evaluates, drafts, reviews, and revises substantive correspondence as appropriate.
  • Presents program objectives to individuals, groups, businesses, agencies, and organizations to encourage their cooperation and participation and to solicit suggestions and feedback.
  • Responds to inquiries, requests, and complaints, as necessary, and in timely manner.
  • Oversees service delivery by distributing workload among resident services staff as appropriate. Works with and guides staff to resolve issues.
  • Provides staff with all required and available tools and resources to accomplish their assignments.
  • Keeps updated on pertinent legislation, regulations, and developments, which could affect department operations and disseminates information to appropriate personnel.
  • Performs other related duties as assigned and/or required.

Director of Housing Department

Community Action Program Of Evansville.
02.2002 - 10.2023
  • Completed applications and assessments for Energy & Weatherization Assistance & Community Services Programs
  • Conducted Energy Education training sessions with Energy Assistance Program customers
  • Performed management duties of Weatherization Assistance Program
  • Conducted group and individual Housing Counseling & Financial Literacy Education to Down Payment Assistance & Individual Development Account Program customers
  • Conducted group and individual Foreclosure Prevention/Default Avoidance Counseling to delinquent homeowners
  • Submitted grant proposals for various housing programs and affordable housing developments
  • Managed and trained team of 12 staff members, to improve daily processes, procedures and practices of Housing Department
  • Managed Owner-Occupied Rehab, Windows Replacement, Down Payment Assistance, Housing Counseling/Foreclosure Prevention, Acquisition Rehab Resale, New Construction Affordable Housing & Lead-Based Paint Remediation Programs
  • Managed housing development programs funded by HOME Investments Partnerships and Community Development Block Grants, Low-Income Housing Tax Credits, Federal Home Loan Bank Affordable Housing grants & community lenders
  • Managed rental assistance programs funded by HOME Investments Partnerships (HUD), HOME Investment American Rescue Plan Program (HOME ARP) and Community Development Block Grant CARES Act (CDBG-CV)
  • Conducted Lead Based Paint Inspections/Risk Assessments for all housing developments
  • Managed Lead Hazard Reduction Demonstration & Healthy Homes Grants & Community Development Block Grant Disaster Recovery (CDBG-DR)
  • Administered occupancy verification processes for move-ins and move-outs and other property management duties.

Education

Bachelor Of Science - Education

University of Evansville
Evansville, IN
05.1995

Skills

  • Family Involvement- promoting social, emotional, academic & occupational growth
  • Mastery level of MS Office systems utilization across multiple funding sources
  • Group & individual instructional sessions
  • Program management & department operational experience
  • Financial management experience across multiple funding sources
  • Budget, cost control & contract negotiations in construction & production management experience
  • Effective Communicator & Public Speaker
  • Analytical & Critical Thinker
  • Housing & community development industry expertise
  • Grant proposal submissions, management & review experience
  • Knowledge & experience in Non-Profit organization grant funding administration
  • Experience as Crisis Intervention Counselor
  • Experience as database entry operations supervisor

Accomplishments

  • Developed and assisted over 200 affordable housing units across several counties.
  • 2012 White House Champions of Change Housing Counselors - US Department of Housing & Urban Development
  • Indiana Civil Rights Commissioners Board - July 2006 - December 2014

Certification

  • National Center for Housing Management- Certified Occupancy Specialist (COS)
  • Quadel Consulting, LLC- Assisted Multifamily Housing Manager Certification
  • USDA Housing Services Rural Development 515 STAR Program Certification
  • Strategic Management for CHDO & Nonprofit Development Executives Certification
  • USDA Rural Development Low Income Housing Tax Credit- Certified Credit Compliance Professional (C3P)
  • US Department of Housing & Urban Development- National HUD Housing Counselor Certification
  • US Department of Housing & Urban Development- Certified HOME Program Specialist
  • University of Southern California Leonard Davis School of Gerontology Executive Certification in Home Modification Program
  • Freddie Mac Credit Smart Curriculum Instructor Training Certification
  • Servicemembers Civil Relief Act -Certified Military Housing Specialist Training
  • NeighborWorks Professional Certification in Construction & Production Management
  • Institute of Real Estate Management-Accredited Residential Manager Designation Certification
  • National Association of Home Builders Certified Green Building Professional
  • National Association of Home Builders Certified Aging-In-Place Professional
  • NeighborWorks Center for Homeownership Education Counseling-Pre-Purchase Education Certification
  • NeighborWorks Center for Homeownership Education Counseling-Post-Purchase Education Certification
  • NeighborWorks Center for Homeownership Education Counseling-Foreclosure Intervention/Default Counseling Certification
  • National Development Council Housing Development Finance Professional Certification
  • National Resource Center for Family Centered Practice & the Iowa School of Social Work- Family Development Certification

Licenses

  • Indiana State Department of Health Lead Abatement Project Supervisor License
  • Indiana State Department of Health Lead Inspector License
  • Indiana State Department of Health Lead Risk Assessor

References

Will be provided upon request.

Timeline

Grants & Resident Services Manager

Evansville Housing Authority
11.2023 - Current

Director of Housing Department

Community Action Program Of Evansville.
02.2002 - 10.2023

Bachelor Of Science - Education

University of Evansville
  • National Center for Housing Management- Certified Occupancy Specialist (COS)
  • Quadel Consulting, LLC- Assisted Multifamily Housing Manager Certification
  • USDA Housing Services Rural Development 515 STAR Program Certification
  • Strategic Management for CHDO & Nonprofit Development Executives Certification
  • USDA Rural Development Low Income Housing Tax Credit- Certified Credit Compliance Professional (C3P)
  • US Department of Housing & Urban Development- National HUD Housing Counselor Certification
  • US Department of Housing & Urban Development- Certified HOME Program Specialist
  • University of Southern California Leonard Davis School of Gerontology Executive Certification in Home Modification Program
  • Freddie Mac Credit Smart Curriculum Instructor Training Certification
  • Servicemembers Civil Relief Act -Certified Military Housing Specialist Training
  • NeighborWorks Professional Certification in Construction & Production Management
  • Institute of Real Estate Management-Accredited Residential Manager Designation Certification
  • National Association of Home Builders Certified Green Building Professional
  • National Association of Home Builders Certified Aging-In-Place Professional
  • NeighborWorks Center for Homeownership Education Counseling-Pre-Purchase Education Certification
  • NeighborWorks Center for Homeownership Education Counseling-Post-Purchase Education Certification
  • NeighborWorks Center for Homeownership Education Counseling-Foreclosure Intervention/Default Counseling Certification
  • National Development Council Housing Development Finance Professional Certification
  • National Resource Center for Family Centered Practice & the Iowa School of Social Work- Family Development Certification
TEHIJI G. CRENSHAWProgram Director