Summary
Overview
Work History
Education
Skills
Timeline
Generic

Tehron Durr

Raleigh,NC

Summary

Demonstrated success in strengthening customer relationships through in-depth product knowledge and effective communication. Proficient in active listening and problem-solving, consistently addressing diverse client needs with adaptability and efficiency. Eager to leverage skills in entry-level roles to support organizational growth.

Overview

10
10
years of professional experience

Work History

Warehouse Lead

Sheet Metal Technologies
Raleigh, North Carolina
03.2024 - 01.2025
  • Fabricated sheet metal products according to customer specifications.
  • Referred to manuals, blueprints and drawings to obtain accurate information for sheet metal project completion.
  • Cooperated with other departments throughout organization when needed in order to achieve desired results.

Warehouse Lead/Manager in Training

Conn's Home Plus
Raleigh, NC
01.2023 - 03.2024
  • Generated detailed reports on shipment quantities and product availability.
  • Oversaw site inventory control, preparing comprehensive reports for stock audits.
  • Addressed delivery issues and customer service concerns promptly, ensuring client satisfaction.
  • Streamlined communication between managers and staff to reinforce operational procedures.

Maintenance Technician

Daifuku America
Morrisville, NC
12.2021 - 12.2022
  • Complete scheduled and unscheduled maintenance and repair of Baggage Handling Systems.
  • Complete forms connected with work assignments according to established procedures.
  • Take direction and seek the guidance and expertise of senior level personnel and accept training and mentoring from them.

Customer Sales/Customer Service Representative

Spectrum Communications
Morrisville, NC
03.2020 - 07.2021
  • Answered customer inquiries regarding product features, availability, and pricing.
  • Established high levels of customer satisfaction through professionalism and courtesy during calls.
  • Participated in weekly team meetings to address project updates, and upcoming challenges.

Dock Supervisor

Mattress Warehouse
High Point, NC
06.2019 - 02.2020
  • Executed data entry and conducted quality control for products while managing physical lifting tasks.
  • Provided training and guidance to new hires on company policies, rules, regulations, safety protocols.
  • Demonstrated leadership in a managerial role, overseeing team operations and performance.

Head Line Cook

World Dining Cafe
Greensboro, NC
06.2015 - 01.2019
  • Managed daily kitchen operations, ensuring efficiency and collaboration among coworkers.
  • Trained new kitchen personnel on proper cooking techniques, safety procedures and equipment use.

Education

Bachelor's degree - Recreation Management

North Carolina Central University
Durham, NC
05.2019

Skills

  • Team leadership
  • Organizational skills
  • Time management
  • Customer service excellence
  • Training and development
  • Computer literacy
  • Rapport building
  • Sales strategies
  • Effective communication
  • Customer Relationship Management

Timeline

Warehouse Lead

Sheet Metal Technologies
03.2024 - 01.2025

Warehouse Lead/Manager in Training

Conn's Home Plus
01.2023 - 03.2024

Maintenance Technician

Daifuku America
12.2021 - 12.2022

Customer Sales/Customer Service Representative

Spectrum Communications
03.2020 - 07.2021

Dock Supervisor

Mattress Warehouse
06.2019 - 02.2020

Head Line Cook

World Dining Cafe
06.2015 - 01.2019

Bachelor's degree - Recreation Management

North Carolina Central University

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