Summary
Skills
Work History
Education
Certification
References
Overview
Generic

Tehseen Khalid

Rosenberg

Summary

Client-focused professional with extensive experience in customer service and business development. Demonstrated success in building strong relationships with clients and stakeholders through effective communication. Recognized for delivering innovative solutions and creative problem-solving that enhance business performance.

Skills

  • Communication skills
  • Business development
  • Networking
  • Critical thinking
  • Decision making
  • Leadership and team building
  • Data analysis
  • Customer service
  • Negotiation
  • Microsoft Office proficiency
  • CRM software expertise
  • Retail operations management
  • Lead generation

Work History

BUSINESS MANAGER

Self-Employed
Houston
06.2020 - Current
  • Successfully launched new products and services by leading cross-functional teams.
  • Developed strategies that increased sales and profitability.
  • Executed marketing campaigns to enhance brand awareness and acquire customers.
  • Analyzed market trends and competitor activities to guide strategic decisions.
  • Negotiated contracts with vendors and partners to secure favorable terms.
  • Trained team members, resulting in improved performance and productivity.

Sales Consultant

Enterprise Holdings
Houston
05.2017 - 04.2020
  • Managed portfolio of key accounts, consistently surpassing sales targets.
  • Cultivated relationships with partner financial institutions through education on car sales program benefits.
  • Analyzed customer needs to identify tailored solutions for requirements.
  • Achieved recognition as three-time Exec Club winner for outstanding performance.
  • Utilized CRM software to enhance tracking of customer interactions and follow-up strategies.

Assistant Branch Rental Manager

Enterprise Holdings
Missouri City
05.2016 - 04.2017
  • Supervised daily rental operations, ensuring compliance with company policies.
  • Managed vehicle inventory and coordinated maintenance schedules to optimize performance.
  • Trained new staff on rental procedures and customer service standards.
  • Resolved customer complaints, delivering effective solutions to improve satisfaction.
  • Conducted vehicle inspections prior to rental and upon return.

Management Trainee

Enterprise Holdings
Nyack
03.2014 - 04.2016
  • Completed all training modules for sales and customer service.
  • Managed rental reservations, conducted inbound and outbound calls, and processed vehicle check-ins.
  • Executed upgrades and drafted rental contracts to enhance customer experience.
  • Achieved top recognition as MT/MA 14 times for outstanding performance in sales.

Education

BACHELOR OF SCIENCE B.S - BUSINESS MANAGEMENT

Ramapo College of New Jersey
Mahwah, NJ

Certification

  • Certified Scrum Professional-ScrumMaster - Scrum Alliance
  • Certified QA Software Engineer-Careerist

References

References available upon request.

Overview

11
11
years of professional experience
1
1
Certificate

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