Tehseen Poonawala
Lilburn,GA
Summary
Seeking a position in an organization to become an asset of a company, by meeting the standards of the Organization and ready to help team achieve company goals. Bringing expertise in client acquisition and contract negotiation, along with excellent interpersonal communication, relationship-building, effective time management, problem-solving expertise, and team leadership abilities. Skilled team member offering 15+ years of experience in leading operations and enhancing revenue. Hardworking and passionate job seeker with strong organizational skills determine to secure role of Professional Educator.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Substitute Teacher
Gwinnett County Public schools
03.2024 - Current
- Followed classroom plans left by class teacher to continue student education and reinforce core concepts.
- Upheld classroom routines to support student environments and maintain consistent schedules.
- Developed creative instructional strategies to keep students engaged and motivated.
Teacher
Daisy Islamic School For Youth
01.2018 - Current
- Community (Saturday) School teaching different grades from Pre-K - 8th as decided by the Management team In-Person & Online.
- Manage classroom behavior effectively by establishing clear expectations, modeling appropriate conduct, and consistently enforcing established rules by teaching students about Etiquette, History of Islam, etc.
- Developed strong relationships with students, parents, and colleagues by maintaining open lines of communication and fostering supportive learning environment.
Manager - Business Development
Della Adventure
10.2010 - 04.2014
- Built relationships with customers and team members to establish long-term business growth based on trust, transparency, and success through regular communication touchpoints.
- Developed strategic partnerships for mutual growth, collaborating closely with cross-functional teams.
- Mentored junior team members on best practices in business development, fostering culture of continuous learning and improvement.
- Optimized lead generation efforts using CRM tools for better tracking, analysis, and prioritization of potential customers.
Ground Staff Member
Air India
02.2006 - 09.2010
- Promoted positive work environment through effective teamwork and open communication among colleagues.
- Contributed to increased on-time performance by effectively managing gate assignments and aircraft parking.
- Streamlined baggage handling procedures for faster turnaround times and reduced lost luggage complaints through active listening, empathetic communication, and prompt problem resolution.
- Provided exceptional customer service during irregular operations such as flight cancellations or rebooking situations.
Education
BMS - Bachelors of Management Studies
Rizvi College Of Arts, Science & Commerce
Mumbai, India04.2008
Diploma - Computer Applications Development
InfoTech Computer Education Centers
Mumbai India03.2003
Skills
- Well versed with Microsoft Teams Meetings, Zoom Meetings, Skype, Google Classroom
- Interactive communication skills
- Relationship Development
- Cross-Functional Collaboration
- Time Management
- Problem-Solving
- Adaptability and Flexibility
- Multitasking Abilities
Certification
- Certified ScrumMaster (CSM) by Scrum Alliance Atlanta, GA - Sept, 2024
- Substitute Teaching License by GCPS - Atlanta, GA - Feb, 2024
Timeline
Substitute Teacher
Gwinnett County Public schools
03.2024 - Current
Teacher
Daisy Islamic School For Youth
01.2018 - Current
Manager - Business Development
Della Adventure
10.2010 - 04.2014
Ground Staff Member
Air India
02.2006 - 09.2010
- Certified ScrumMaster (CSM) by Scrum Alliance Atlanta, GA - Sept, 2024
- Substitute Teaching License by GCPS - Atlanta, GA - Feb, 2024
BMS - Bachelors of Management Studies
Rizvi College Of Arts, Science & Commerce
Diploma - Computer Applications Development
InfoTech Computer Education Centers
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