Tehya Brook

• Manage front desk operations, including appointment scheduling, client check-ins and check-outs, and overall communication between clients and service providers

• Maintain a clean, organized, and well-stocked salon environment to ensure smooth daily operations and uphold professional standards

• Support stylists and spa staff with prep work, station cleaning, and time management to keep services running efficiently

• Oversee inventory by tracking product levels, restocking supplies, inputting data, and promoting retail sales to meet salon goals

• Deliver exceptional guest care by offering beverages, hand massages, heat pads, and other amenities for a pampering client experience

• Provide outstanding customer service through professionalism, attention to detail, and commitment to enhancing client satisfaction

• Ensured all residential units and common areas were cleaned to professional standards, enhancing tenant satisfaction and property appearance.
• Supported move-in and move-out cleanings, preparing units for new residents.
• Managed personal schedule and workload independently, ensuring timely completion of all assigned locations
• Demonstrated reliability, time management, and ability to work independently with no supervision.
• Adhere to safety and sanitation protocols, maintaining high standards of cleanliness and quality

• Greeted customers warmly and assisted them in finding products suited to their preferences.
• Handled all cashier duties, including processing payments, giving accurate change, and maintaining a balanced register.
• Answered phone calls and provided helpful information about products and promotions.
• Kept shelves stocked, displays organized, and the store clean and welcoming.
• Worked reliably and efficiently in a retail environment with a focus on friendly service.