Tehya Burton
Elgin,SC
Summary
Dedicated veterinary tech assistant efficiently handles various pet breeds and temperaments. I am patient and enthusiastic. Known for handling temperamental animals with relative ease and gentleness. I am seeking a full time entry-level position, and willing to take additional shifts all while providing great care for the animals. I am ready to tackle new challenges.
Overview
3
3
years of professional experience
Work History
Groomer
Pet Smart Corporate Office
05.2024 - Current
- Bathed dogs and cats to remove fleas, ticks and other skin parasites.
- Applied tick and flea preventatives following manufacture guidelines for animal safety.
- Cleaned cat and dog ears to prevent ear infections.
- Administered anal gland expression to prevent discomfort and infections in pets.
- Contributed to a positive workplace culture by collaborating effectively with team members and actively participating in staff meetings and events.
- Promoted a comfortable atmosphere for pets by utilizing calming methods during grooming sessions.
- Trimmed nails using clippers and grinders.
- Provided exceptional customer service through clear communication, addressing concerns promptly and professionally.
Clinical Assistant
PetIQ
03.2023 - 05.2024
- Assisted in the administration of medications, vaccinations, and treatments as prescribed by the veterinarian.
- Cleaned and disinfected exam areas,
- Improved patient satisfaction by handling queries and concerns with empathy and professionalism.
- Provided compassionate care for animals during treatment and recovery from illness or injuries.
- Improved client relations through effective communication and education on pet health needs.
- Provided customer support to clients, answering questions and addressing concerns.
- Collaborated with veterinary staff to provide exceptional customer service while managing phone calls and front desk tasks.
- Helped with training of new veterinary assistants and support staff to improve individuals' capabilities.
- Contributed teamwork flexibility adaptability willingness learn new skills support colleagues achieve practice goals objectives.
- Reduced stress for patients with calming techniques during exams and procedures, creating a positive experience.
- Increased client satisfaction by addressing concerns, answering questions, and offering valuable recommendations for pet care.
- Answered owner animal health questions and advised on best care practices.
- Streamlined appointment scheduling to optimize daily operations and maximize patient throughput.
- Fostered positive relationships clients staff vendors community members promote collaborative inclusive atmosphere professional growth.
- Participated continuing education training seminars workshops conferences advance knowledge stay current industry trends best practices.
- Restrained animals for examination and treatment.
- Assisted in examination and treatment of animals in veterinary clinic.
- Followed safety protocols for handling animals.
- Provided compassionate care for animals during their stay at the clinic, creating a positive experience for both pets and owners.
Kennel Assistant
Southern Pines Pet Lodge
09.2021 - 05.2022
- Assisted with grooming services such as bathing, brushing, nail trimming, and ear cleaning for improved pet hygiene and health.
- Managed challenging situations with distressed or aggressive animals using patience and appropriate restraint methods.
- Checked kennel temperature, humidity and ventilation for optimal animal safety and well-being.
- Maintained detailed records of each animal''s care, including feeding schedules, exercise routines, and any special requirements.
- Maintained kennel cleanliness and hygiene, reducing the spread of disease and providing a comfortable environment for animals.
- Mixed and administered special food formulas to individual animals based on unique dietary needs.
- Developed strong relationships with clients through open communication and trust-building interactions during drop-off and pick-up times.
- Ensured safety of all animals through proper handling techniques and adherence to established protocols.
- Kept cages, kennels, play yards, and grooming areas neat and clean.
- Completed animal intakes to board animals, labeling all home items and toys properly.
- Monitored animal behavior for signs of illness or distress, promptly reporting any concerns to management or veterinary staff.
- Recorded information such as feeding schedules, appearance, behavior of boarded or hospitalized patients to monitor stay.
- Provided excellent customer service to pet owners, addressing questions and concerns regarding their pets'' stay at the kennel.
- Educated clients about kennel services, policies, and procedures to ensure a smooth experience for both the pet and owner.
- Increased efficiency in daily operations by keeping accurate inventory records of food, supplies, and medications.
- Collaborated with other staff members to create a positive work environment focused on delivering high-quality care to all animals in the facility.
- Enhanced animal care by administering medication, vaccinations, and maintaining medical records.
- Managed specific animal diets varying in substance, nutrients and types in consultation with veterinarian.
- Protected animals from care errors by maintaining clear and secure tags.
- Trained new staff on kennel maintenance, animal care and feeding protocols.
- Performed pet intake to gain necessary information concerning health, behaviors, potential allergies, and other details to provide complete records and methods of owner contact.
- Contributed to client retention by consistently providing outstanding customer service to both clients and pets.
Education
Associate of Applied Science - Animal Sciences
Central Carolina Technical College
Sumter, SC05.2025
Skills
- Animal handling expertise
- Customer Service
- Cleanliness and sanitation
- Patience and Empathy
- Teamwork and Collaboration
- Customer Communication
Timeline
Groomer
Pet Smart Corporate Office
05.2024 - Current
Clinical Assistant
PetIQ
03.2023 - 05.2024
Kennel Assistant
Southern Pines Pet Lodge
09.2021 - 05.2022
Associate of Applied Science - Animal Sciences
Central Carolina Technical College
Similar Profiles
Phillip PerryPhillip Perry
Groomer at Pet Smart Corporate OfficeGroomer at Pet Smart Corporate Office
Christopher RichardsChristopher Richards
Assistant Dog Groomer at Pet Smart Corporate OfficeAssistant Dog Groomer at Pet Smart Corporate Office
Jaspreetj7 KaurJaspreetj7 Kaur
Manage Cash at Pet Smart Corporate OfficeManage Cash at Pet Smart Corporate Office