Tehya Kamalii
Ottawa,KS
Summary
Experienced property management professional with a strong focus on resourcefulness and attention to detail. Successfully managed daily property operations, guest relations, and community events for the past 5 years. Proficient in accounting, marketing, project management, leasing, and administrative tasks, ensuring smooth operations and efficient processes. Demonstrated ability to handle multiple responsibilities while consistently delivering a high level of customer satisfaction.
Overview
7
7
years of professional experience
Work History
Property Manager
AFI, LLC
07.2023 - Current
- Monitored and evaluated property conditions through scheduled walkthroughs.
- Ensured visual attractiveness of exterior areas.
- Contacted prospects and coordinated property showings.
- Addressed tenant complaints and service requests efficiently.
- Directed maintenance operations and ensured efficiency.
- Review the budget and income statements.
- Submit payroll
- Analyzed and selected vendors based on quality, cost, and reliability.
- Coordinated and promoted community-focused events.
Assistant General Manager
Holiday Inn Express and Suites
01.2021 - 06.2023
- Greet and welcome guests and employees.
- Recruited, trained new staff, and ensured room readiness before arrival.
- Conduct property inspections and maintain curbside appeal.
- Host training events and meetings for housekeeping and front-desk staff.
- Revolve, guest, and employee complaints.
- Submit payroll.
- Process and upload the required reports.
- Managed group reservations
Shift Leader Manager
Carl’s Jr
12.2017 - 01.2019
- Oversaw cash handling procedures, reducing discrepancies and increasing overall accuracy in financial transactions.
- Trained and mentored new employees to maximize team performance.
- Resolved customer complaints promptly and professionally, fostering positive relationships and maintaining brand loyalty.
- Adapted quickly to changing circumstances during shifts by reallocating resources effectively while maintaining a high level of customer satisfaction.
- Supervised employees and oversaw quality compliance with company standards for food and services.
- Established clear lines of communication within the team, promoting collaboration and efficient problem-solving capabilities among staff members.
- Exercised composure under pressure and in escalated customer service scenarios.
- Monitored employee performance through regular check-ins and conversations, proactively addressing concerns early on to maintain productivity levels.
- Cooperated with coworkers to improve customer experience and manage storefront.
- Managed inventory levels for optimal stock availability, resulting in reduced waste and increased profit margins.
- Kept employees operating productively and working on task to meet business and customer needs.
Education
General educational development - General Education
New Mexico Junior College
Hobbs, NM05.2021
Skills
- Property Management
- Office Management
- Accounts Payable
- Microsoft Word
- Management
- Budgeting
- Property Leasing
- Accounting
- Remodeling
- Marketing
- Tax Experience
- Negotiation
- Research
- Market Analysis
- Administrative Experience
- Conflict Management
- Financial Report Writing
- Operations Management
- Supervising Experience
- Microsoft Outlook
- Asset Management
- Customer service
- Hotel experience
- Computer skills
- Microsoft Office
- Organizational skills
- Accounts Receivable
- Guest services
- Guest relations
- Payroll
- Account Management
- Event Planning
Timeline
Property Manager
AFI, LLC
07.2023 - Current
Assistant General Manager
Holiday Inn Express and Suites
01.2021 - 06.2023
Shift Leader Manager
Carl’s Jr
12.2017 - 01.2019
General educational development - General Education
New Mexico Junior College
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