Tehya Maday Dorn

Adept at fostering positive guest experiences, I leveraged my flexibility and hospitality service expertise at Noodles & Company to enhance customer satisfaction and streamline operations. My proactive approach in training peers and managing high-volume transactions, coupled with a keen sense of urgency, significantly contributed to the team's efficiency and the restaurant's positive atmosphere. Proven team player with a track record of enhancing customer satisfaction at EppleGardens adept in hospitality service expertise and allergy awareness. Excelled in fostering warm relationships, resolving complaints efficiently, and maintaining high cleanliness standards. Demonstrated flexibility and decision-making skills, contributing to improved service quality and operational efficiency.

• Documented and resolved an issue with a complaint about a product which led to me fixing and resolving the issue with the customers satisfaction still intact.
• Achieved employee of the month at Noodles & Company by making sure the area i was working with was kept clean and kept up on tasks with accuracy and efficiency.
• Trained 2 new hires on sales and service techniques.
• Supervised groups of up to 3 children from three months to 6 years of age.
• Awarded “Employee of the Month” in 2023
• Brought in 4 new customers.

• Early Childhood Education Certificate - Various State Departments of Education.
• Infant/Toddler Care Credential – Zero to Three or other recognized institutions.
• Child Development Associate (CDA) - Council for Professional Recognition.