Professional with keen eye for detail and history of effective administrative support. Known for ensuring smooth office operations through effective organization and thorough communication. Proven ability to collaborate with team members and adapt to changing needs, with strong skills in recordkeeping and time management.
Overview
10
10
years of professional experience
Work History
Office Assistant III
AFSCME
Washington, District of Columbia
08.2023 - Current
Answer incoming calls and distribute mail for the department.
Edit and distribute documents including, eye-openers, legislative reports, speech backups, contribution letters, and drafts for directors and staff.
Arrange for building meeting space and set-up.
Assist with GOTV deployment activities.
Prepares Purchase Orders for payment in PN3 and records all payments in the department budget spreadsheet
Sort, store, retrieve and maintain files.
Prepare TAs in Apptricity for department staff as needed.
Distribute various political articles/information.
Schedules and hosts web meetings via Zoom, Teams and other similar technology. Takes notes during web and other meetings as assigned.
Creates Survey Monkey if needed, schedules appointments, conference calls and meetings when required.
Assist management staff with scheduling and travel arrangements.
Maintain the departmental staff calendar, i.e., travel dates, vacation/sick leave dates.
Process invoices for payment and requests for purchase orders.
Perform clerical duties as needed and assist department staff in the office and at various meetings/conferences with copying, packing of supplies, materials, and appropriate mailing.
Other duties as assigned.
Developed training materials to onboard new staff, improving knowledge retention and workflow integration.
Assisted in financial tasks such as invoicing, expense tracking, and budget preparation to ensure accuracy.
Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
Secretary II
CMT Services Inc. (The Office of Law)
Largo, MD
04.2023 - 08.2023
Performs electronic filings with various courts and properly manages electronic documents for retrieval
Prepares and maintains case files, including pleadings, correspondence, exhibits, etc. and other files at the request of attorneys.
Preserves and protects the confidences and privileged communications of all clients and the Office of the General Counsel.
Conduct thorough statistical/documentary research
Source and verify important case intelligence
Produce and file various legal documents such as appeals, motions or petitions
Preserve an updated case record system
Managed approximately 40 incoming phone calls per day, take notes/messages and redirect calls when appropriate
Maintain and update inventories of contact details
Managed daily office operations, ensuring efficient workflow and organization.
Location Coordinator
ESFM (SAP)
10.2022 - 03.2023
Liaising with employees and contractors to ensure effective delivery of service.
Liaising with suppliers for equipment supplies and building equipment.
Ensuring the repair of malfunctioning equipment.
Understanding the importance of assets inspection.
Assisting facility manager in structuring financial budget reports.
Ensuring health and safety measures are followed through by employees, staff, or working contractors.
Knowing how to operate complex hand tools, machinery, and equipment.
Preparing monthly utility results and tracking expenses or spending.
Informing team members and staff of policies and activities and providing information on facility operation and maintenance activity.
Creating a maintenance schedule that can fit into the designated maintenance budget of the organization.
Directing the coordination of housekeeping services and work orders and following up until completion.
Conducting tours throughout the property, building, or organization.
Acquiring general knowledge of financial terms and principles.
Overseeing and coordinating facility rental sales and all on-site logistics.
Coordinating emergency response plans.
Providing internal customer service support system for daily activities such as providing the employee’s dream members with necessary equipment and supplies for their efficient service delivery.
Ordering of supplies and equipment delivery.
Executive Support Office Coordinator
Avedon USA, LLC.
12.2021 - 10.2022
Maintain general office area
Answered phones & e-mails
Scheduled potential client for estimates and set up files for contracted clients
Inputted data for new clients in Systems in the computer.
Filed all closed files and receipts in client’s file.
Handled CEO and Presidents calendars and schedule.
Support office manager and Production manager in customer follow-up.
Handles all mailings and receives mail.
Provide ID for all new hires.
Order and maintains all supplies, and renewals of licenses.