Highly organized and strategic administrative partner with a passion for driving efficiency, innovation, and teamwork. Bringing a unique blend of operational expertise, creative problem-solving, and collaborative leadership to deliver exceptional support and drive departmental success. Committed to fostering a culture of excellence, adaptability, and continuous improvement.
• Managed and updated Project Management tools- including customized PM Documents, MS Planner, and
other CRM platforms
• Attended and notated client and internal meetings with project managers
• Oversaw execution of program milestones
• Worked in conjunction with Employee Relations team to ensure cadence of check-ins are being adhered to
• Formatted information for internal and external communication – memos, emails, presentations, reports
• Consulted with product development teams to improve products based on buyer and customer interest
data
• Developed product documentation to communicate and align key components of upcoming features and
products to internal teams
• Collaborated with sales, marketing, and support teams to launch products within budget and production
timelines for key accounts; Barnes and Noble, Target, Walmart, Michaels, Hobby Lobby, Lidl, Stop N' Shop
• Managed cross-functional teams to commercialize new products and drive improvements
• Maintained internal calculation sheets for retailers mentioned above and conducted margin analysis
• Collaborated with manufacturers, operations leaders and sales teammates to ascertain production details
• Led all developments and product presentations for key accounts At Home, Lidl, and Christmas Tree
Shops
• Reviewed development samples to meet company quality standards, and scheduled production and work-
in-progress tracking and reports
• Managed sample procurement
• Oversaw employee performance and corrected problems to increase efficiency and maintain productivity
targets
• Trained over 20 team members in successful strategies to meet operational and sales goals
• Exceeded customer data capture rate- average of 92%
• Reduced employee turnover with hands-on leadership and coaching
• Researched trends for home décor using Fashion Snoops, WGSN, and Doneger
• Communicated and negotiated with overseas vendors- determined product costs and feasibility, as well as
requesting samples as needed
• Worked with graphic design team and photography for product packaging
• Merchandised NY Showroom for current and future clients
• Worked on presentations for major retailers such as Target and Walmart