Teigan McKellar
Sandy,UT
Summary
I have worked in customer service my entire working career. I am very good with Coworks and Customers. I thrive in a fast past working environment and work very well with pressure and deadlines.
Overview
7
7
years of professional experience
Work History
Late Stage Account Manger
Prestige Financial Services
07.2022 - Current
- Increased client satisfaction by building strong relationships and addressing their needs promptly.
- Managed a diverse portfolio of accounts, ensuring timely communication and effective problem resolution.
- Developed customized account plans for clients to help them achieve their financial goals.
- Negotiated contract terms with clients, securing favorable agreements for both parties.
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
Assistant Grocery Store Manager
Harmons Grocery Store
05.2020 - 02.2021
- Enhanced customer satisfaction by addressing and resolving complaints quickly and professionally.
- Streamlined inventory management processes for improved efficiency and reduced waste.
- Mentored and trained new employees, fostering a positive work environment that promoted teamwork.
- Implemented promotional strategies to drive sales growth within the grocery store.
Store Manager
American Shaman CBD
02.2019 - 04.2020
- Increased store profitability by implementing cost-saving measures and efficient inventory management strategies.
- Improved customer satisfaction through staff training in customer service and product knowledge.
- Maximized sales by creating innovative visual merchandising displays and store layouts.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
Stock Supervisor
Cost Plus World Market, Inc
02.2017 - 01.2019
- Enhanced inventory accuracy by conducting regular stock audits and updating records accordingly.
- Streamlined warehouse operations for increased efficiency by implementing effective organizational systems.
- Reduced stock discrepancies with meticulous record-keeping and timely communication with cross-functional teams.
- Improved order fulfillment rates, ensuring accurate picking and packing of products for shipment.
Education
GED -
GED Online
Online Skills
- Client Relationship Management
- Team Training
- Customer Needs Assessment
- Client Relationship Building
- Customer Training
- Vendor Relations
- Customer Service
- Account Management
- Customer Satisfaction
- Account Servicing Skills
- Customer Relationships
- Internet Savvy
Timeline
Late Stage Account Manger
Prestige Financial Services
07.2022 - Current
Assistant Grocery Store Manager
Harmons Grocery Store
05.2020 - 02.2021
Store Manager
American Shaman CBD
02.2019 - 04.2020
Stock Supervisor
Cost Plus World Market, Inc
02.2017 - 01.2019
GED -
GED Online
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