TEILA FONOIMOANA
Sparks
Summary
Experienced professional with a strong background in quality control, dedicated to continuous improvement and achieving top results. Highly organized and motivated, bringing exceptional time management and organizational skills to any work environment. Currently seeking entry-level opportunities to expand skill set and contribute to company growth. Known for hardworking nature, possessing excellent customer service, multitasking, and time management abilities. Committed to providing every customer with a positive and memorable experience. Throughout career, consistently meeting company needs through consistent and organized practices. Thrives under pressure and excels at adapting to new situations and challenges, always striving to enhance the organizational brand.
Overview
10
10
years of professional experience
Work History
Machine Operator
Panasonic Energy-Lithium Division
10.2024 - Current
- Followed detailed instructions to operate machines with accuracy and produce quality products.
- Set up and adjusted equipment and properly configured machines for daily operation.
- Complied with company and OSHA safety rules and regulations.
- Trained new employees on proper machine operation, ensuring adherence to company standards and safety guidelines.
- Loaded raw materials into machines and unloaded finished products to keep manufacturing process running smoothly.
- Demonstrated adaptability by quickly learning how to operate new machinery and implementing newly introduced processes within the production environment.
- Operated various types of machinery, contributing to the successful completion of diverse projects.
- Set up and ran machinery to produce exceptional products for industrial needs.
- Streamlined workflow by maintaining a clean and organized workstation, adhering to safety protocols.
Quality Technician
Tesla
05.2022 - 04.2024
- Researched and logged quality performance data within database system
- Use of PFMEAs, RCA and containment strategies to prevent escapes of flawed product.
- Compiled measurement data and standardized tests based on collected component material samples
- Recommended strategy for improving testing plan, manufacturing and employee training processes to streamline QC measures
- Provided quality support to ensure that products met quality standards and customer requirements
- Produced thorough reports detailing findings and proposed recommendations
- Implemented quality control objectives to resolve production issues, optimize product reliability and reduce costs
- Assisted with correcting systemic problems in order to eliminate errors
- Monitored and upheld safe operating procedures and clean area mandates to meet regulatory requirements
- Sampled materials and products to conduct in-depth measurements and tests.
- Helped uncover and fix production problems in order to reduce overall defect rates.
Production Associate
Tesla
08.2019 - 05.2022
- Completed product assembly according to standardized procedures
- Reviewed job specifications to properly set up machines
- Organized project components according to workflow
- Assisted assessment of finalized product development to maintain QC standards
- Used company tracking system to locate and pick merchandise to fulfill daily customer orders
- Troubleshot equipment problems to repair or report diagnostics
- Used hand and power tools to perform operational and routine tasks
- Diligently maintained safety and quality standards
- Attended regular training sessions to increase machine operating skills
- Moved items between machines, conveyors and transport equipment to meet production needs
Production Operator
Panasonic Energy of North America
12.2018 - 07.2019
- Moved items between machines, conveyors and transport equipment to meet production needs
- Attended regular training sessions to increase machine operating skills
- Completed housekeeping and maintenance duties to keep production area safe, organized and ready for next shift
- Examined final products for conformance with quality and design standards
- Organized project components according to workflow
- Assisted assessment of finalized product development to maintain QC standards
- Set up and tended equipment with machine operators to complete runs
- Reviewed job specifications to properly set up machines
- Troubleshot issues with machines and made repairs
Tattoo Artist
Worthy Tattoo Company
01.2018 - 01.2019
- Received and processed customer payments
- Developed custom tattoo designs for customers
- Provided clean, high-quality work at all times
- Maintained areas neat and clean and equipment sanitized
- Stenciled chosen designs onto skin before using tattoo gun
- Showcased template design sheets for customers to review
- Created permanent tattoos using indelible, non-toxic ink
Customer Service Representative
OptimumCX
07.2017 - 03.2018
- Consulted with customers to resolve service and billing issues
- Assisted customers with making payments or establishing payment plans to bring accounts current
- De-escalated problematic customer concerns, maintaining calm, friendly demeanor
- Uphold quality control policies and procedures to increase customer satisfaction
- Informed customers about billing procedures, processed payments and provided payment option setup assistance
- Made outbound calls to obtain account information
- Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices
Lumberjack
Truckee Meadows Tree Service
12.2016 - 07.2017
- Identified appropriate trees to be cut down and moved equipment to target locations
- Cleared tree falling areas of potentially dangerous shrubs, machinery or other plants before cutting to protect people, property and equipment from harm
- Controlled direction of falling trees by correctly placing wedges and cutting in strategic places
- Operated saws and felling machinery to complete work, considering tree heights, areas and necessary cuts to plan and carry out efficient operations
- Maintained equipment such as wedges, lifts, saws and saw blades by inspecting before and after use and completing timely repairs
- Provided excellent service and attention to customers when face-to-face or through phone conversations
- Motivated and encouraged team members to communicate more openly and constructively with each other
Shipping and Receiving Associate
Birdrock
07.2016 - 12.2016
- Obtained required documentation to process shipments and support movement
- Rejected deliveries containing damaged items or shortages and corresponded with shipper to rectify issues
- Directed warehouse team in stocking merchandise, pulling orders and setting up loads
- Maintained inventory of shipping materials and supplies
- Operated forklifts, hand trucks, or other equipment to load, unload, transport and store goods
NC Operator
Quality Plastics Inc.
06.2015 - 06.2016
- Inspected finished products to verify conformity to quality standards
- Measured and graded batches of raw materials to feed into production machinery
- Observed and troubleshot equipment and machines to detect malfunctions and notify appropriate personnel of needed repairs
- Taught new employees machine operation techniques and important business procedures
- Monitored product flow through feed conveyor
- Maintained production and quality documentation
- Checked control panel and gauges during equipment operation
- Complied with environmental regulations when using, dispensing of, or handling hazardous and non-hazardous materials and waste
- Troubleshot and diagnosed equipment malfunctions to minimize downtime
- Handled various mechanical and technical machinery during manufacturing process
Education
High School Diploma -
Edward C Reed High School
Sparks, NV07.2015
Some College - Automotive Technology
Truckee Meadows Community College
Reno, NVSkills
- Production Logging
- Data Collection Methods
- Product Quality Assessment
- Testing Documentation
- People Skills
Timeline
Machine Operator
Panasonic Energy-Lithium Division
10.2024 - Current
Quality Technician
Tesla
05.2022 - 04.2024
Production Associate
Tesla
08.2019 - 05.2022
Production Operator
Panasonic Energy of North America
12.2018 - 07.2019
Tattoo Artist
Worthy Tattoo Company
01.2018 - 01.2019
Customer Service Representative
OptimumCX
07.2017 - 03.2018
Lumberjack
Truckee Meadows Tree Service
12.2016 - 07.2017
Shipping and Receiving Associate
Birdrock
07.2016 - 12.2016
NC Operator
Quality Plastics Inc.
06.2015 - 06.2016
Some College - Automotive Technology
Truckee Meadows Community College
High School Diploma -
Edward C Reed High School
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