Teila Leimonas
Castleton,New York
Summary
Organized Postmaster looking to build upon skills and tackle new responsibilities. Adept at organizing and processing incoming and outgoing mail. Customer-oriented and analytical with sound knowledge of available postal services and postal rates.
Enthusiastic Postal Worker eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Motivated to learn, grow and excel Postal Service. Experienced Postal worker with over 15 years of experience in Postal Service. Excellent reputation for resolving problems and improving customer satisfaction.
Dedicated and professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Hardworking and passionate job seeker with strong organizational skills eager to secure any position. Ready to help team achieve company goals.
Overview
22
22
years of professional experience
Work History
PCA
Albany Medical Center Hospital
Albany, NY
05.2024 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Developed and maintained courteous and effective working relationships.
- Worked flexible hours across night, weekend, and holiday shifts.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Demonstrated strong teamwork skills when working alongside fellow nurse assistants, nurses, physicians and other healthcare professionals striving towards common goals centered around providing high-quality care tailored specifically towards meeting individual patient needs as they arise throughout course treatment process.
Postmaster
United States Postal Service, USPS
Castleton , NY
07.2021 - Current
- Managed daily operations of 15-employee post office.
- Assisted customers in determining proper postal service to align with individual needs.
- Developed and maintained detailed reports of all post office activities using Dois, CSAW, mypo, RMSS, CSV/SOV and many more.
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Carried out day-day-day duties accurately and efficiently.
- Worked flexible hours; night, weekend, and holiday shifts.
- Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
- Proved successful working within tight deadlines and fast-paced atmosphere.
- Offered friendly and efficient service to customers, handled challenging situations with ease.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
Health and Resource MGMT Specialist
United States Postal Service, USPS
Albany, New York
01.2019 - 07.2021
- Taught individuals how to properly complete claims CA-1 , CA-2 and CA-7 improving execution and streamlining processes.
- Trained Postmasters, Supervisors on accurate execution injuries on the job, helping to directly control Payments and handling restrictions.
- Conferred with design and production teams to identify and resolve issues negatively impacting local operations. Example returning people with restrictions back to work.
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Carried out day-day-day duties accurately and efficiently.
- Conducted field demonstrations of new programs, techniques and services.
- Conducted field demonstrations of new products, techniques and services. Example , I created short and easy instructions to follow with each possible sinairo.
City Carrier
United States Postal Office
Rensselaer, NY
08.2007 - 01.2019
- Engaged customers with pleasant demeanor and offered to help with mail-related issues.
- Pleasantly greeted and engaged customers, assisting with any mail-related issues.
- Used portable devices to maintain system records by scanning items delivered to homes and businesses.
- Planned and cased mail in sequence of delivery for designated route.
- Picked up and delivered mail on time each day, taking into consideration weather and road conditions.
- Placed packages and letters in mailboxes.
- Provided change of address cards and other postal forms when needed.
- Retrieved outgoing mail from mailboxes.
- Collected money for postage due and cash on delivery fees.
- Distributed mail on foot to residences and businesses, delivering to approximately 625 customers per shift.
- Inspected truck equipment and supplies and reported problems and safety hazards to supervisors following each shift.
- Helped customers by carrying oversized parcels inside residences.
- Sorted and placed mail into mailboxes and post office boxes with high levels of accuracy.
- Collected mail from letter boxes on specific route both on foot and by vehicle.
- During this time I was also a On the Job Instructor and an Academy instructor. I was in charge of training all the new hired employees.
Certified Nurses Aide
Van Rensselaer Manor
Troy, New York
10.2006 - 08.2007
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing and teeth brushing.
- Checked patient vitals such as temperature, blood pressure and blood sugar levels.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Cared for residents in assisted living facility and delivered high-quality support to meet needs.
- Evaluated patients to identify and address wounds, behavioral concerns and medically relevant symptoms.
- Oversaw and maintained patients' rooms, group living areas and nurse stations.
- Provided care to patients throughout lifespan with consideration of aging processes, human development stages and culture.
Cook
Selena's Cafe
Rensselaer, NY
06.2004 - 10.2006
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction and repeat business.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Changed and sanitized cutting boards, benches and surfaces between tasks to avoid cross-contamination.
- Took food orders from cashiers and cooked items quickly to complete order items together and serve hot.
Physical Therapist Assistant
Columbia Physical Therapy
Rensselaer, NY
09.2002 - 08.2006
- Documented each patient case with updates in computer system.
- Followed all HIPAA rules and regulations regarding patient confidentiality.
- Answered questions from patients via email, phone and in person.
- Carried out day-day-day duties accurately and efficiently.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Worked flexible hours; night, weekend, and holiday shifts.
- Maintained energy and enthusiasm in fast-paced environment.
EMT
Mohawk Ambulance
Albany, NY
05.2024 - Current
- Evaluated patient vital signs and status to determine care needs using pulse oximeters and electronic vital sign machines.
- Conducted equipment and vehicle checks to maintain continuous and safe operation.
- Maintained a clean and organized ambulance, ensuring optimal readiness for emergency calls.
- Updated professional knowledge through continuous training and education programs, enhancing overall service quality.
- Maintained levelheadedness and efficiency in high-pressure situations, effectively prioritizing tasks to save lives and provide medical care.
- Enhanced the reputation of the EMS service within the community by delivering exceptional patient care during high-stress situations.
- Maintained accurate patient records and documentation of treatments to enable tracking history and safeguard information.
Education
Associate of Science - Marketing
Hudson Valley Community College
Troy, NY06.2008
High School Diploma -
Columbia High School
East Greenbush, NY06.2004
Skills
- Operational Policies Knowledge
- Postal Regulations
- Postal Product Pricing
- Incoming Mail Procedures
- Delivery Updates
- Labor Disputes
- Post Office Operations
- Carrier Oversight
- Postal Services Knowledge
- Mail Confidentiality
- Local Reporting
- Effective Prioritization
- Critical Thinking
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Supervised team of 15 staff members.
- Conflict Resolution - Responsible for handling customer account inquiries, accurately providing information to ensure resolution of product/service complaints and customer satisfaction.
Additional Information
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During my Postal carrier I have also had many detail experiences such as being a part of the DRAC team, Working in the HR department helping with Hiring, I have worked with safety and the labor department. I am outgoing and a hard worker.
Work Preference
Work Type
Full TimeWork Location
On-SiteRemoteImportant To Me
Career advancementWork from home optionPersonal development programsTimeline
PCA
Albany Medical Center Hospital
05.2024 - Current
EMT
Mohawk Ambulance
05.2024 - Current
Postmaster
United States Postal Service, USPS
07.2021 - Current
Health and Resource MGMT Specialist
United States Postal Service, USPS
01.2019 - 07.2021
City Carrier
United States Postal Office
08.2007 - 01.2019
Certified Nurses Aide
Van Rensselaer Manor
10.2006 - 08.2007
Cook
Selena's Cafe
06.2004 - 10.2006
Physical Therapist Assistant
Columbia Physical Therapy
09.2002 - 08.2006
Associate of Science - Marketing
Hudson Valley Community College
High School Diploma -
Columbia High School
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