Teilian Wilson
COM
Summary
Highly motivated professional with 6 years of entrepreneurial and management experience. Skillfully creates and maintains professional and loyal relationships with co-workers, staff and clients while managing administrative and sales employees. Comfortable working independently as manager and leader and as collaborative team member. Applies business acumen and experience and exercises decisive judgment to meet and exceed organizational goals.
Overview
14
14
years of professional experience
Work History
Property Manager/Business Owner
Delancey Properties
02.2019 - Current
- Maintains property rentals by advertising and filling vacancies, negotiating and enforcing leases, and maintaining and securing premises
- Establishes rental rate by surveying local rental rates and calculating overhead costs, depreciation, taxes, and profit goals
- Attracts tenants by advertising vacancies, obtaining referrals from current tenants, explaining advantages of location and services, and showing units
- Contracts with tenants by negotiating leases and collecting security deposit
- Accomplishes financial objectives by collecting rents, paying bills, forecasting requirements, preparing an annual budget, scheduling expenditures, analyzing variances, and initiating corrective action
- Maintains property by investigating and resolving tenant complaints, enforcing rules of occupancy, inspecting vacant units and completing repairs, planning renovations, contracting with landscaping and snow removal services
- Maintains building systems by contracting for maintenance services and supervising repairs
- Secures property by contracting with security patrol service, installing and maintaining security devices, establishing and enforcing precautionary policies and procedures, and responding to emergencies
- Enforces occupancy policies and procedures by confronting violators
- Prepares reports by collecting, analyzing, and summarizing data and trends
- Accomplishes organization goals by accepting ownership for accomplishing new and different requests and exploring opportunities to add value to job accomplishments.
Operations Supervisor
McDonald’s
05.2016 - Current
- Recruiting, training, and coaching restaurant managers
- Ensuring operational efficiency in each store
- Ensuring that marketing efforts are consistent across each store
- Setting regional goals such as sales estimates and revenue projections
- Ensuring that the stores under their supervision adhere to company and industry regulations
- Ensuring that all stores meet safety and cleanliness standards
- Managing a regional budget and ensuring that each store operates within the budget
- Monitoring each store's P&L reports
- Addressing operational problems that arise
- Liaising between regional branches and company headquarters
- Ensuring that customer service levels are consistent across stores
- Making recommendations to senior management.
Production Director/Team Coordinator
Right Way Christian Center
01.2016 - Current
- Oversee proper operation of audio, lighting, media, and video broadcast equipment
- Work with the Video Producer and Broadcast Director on Sunday mornings to create an excellent video broadcast experience across all locations
- Create and model a culture that strives for excellence and regular improvement
- Seek out and implement new technology and resources that improve Sunday morning experiences
- Troubleshoot and fix any issues that may arise during Sunday morning experiences or during the week
- Serve on creative planning team along with Video Producer, Graphic Designer, Worship Directors, and Location Pastors to plan and prepare for services and events
- Provide leadership and training to develop Production Leads to effectively oversee excellent production quality and help them learn to troubleshoot problems when they occur
- Develop role descriptions and responsibilities for each area of the team
- Establish processes and systems that help team members create a consistently high-quality experience
- Put measures in place to ensure that equipment and supplies are secured against damage, loss, or theft.
General Manager
05.2009 - 05.2016
- Demonstrating and reinforcing the leadership behaviors and basic people standards necessary to gain commitment from crew and other shift managers
- Recruiting, staffing, scheduling and retaining employees, managing the development and training of crew and shift management employees
- Building sales and controlling costs to deliver optimum business results for all areas of accountability
- Maintaining critical standards for product quality, service speed and quality, cleanliness and sanitation, and controlling assigned profit and loss line items.
Education
Doctor of Business Administration - Executive Leadership
Colorado Technical University
07.2023
Master of Business Administration - Technology Management
Colorado Technical University
11.2019
Bachelor of Science - Information Technology, Network Management
Colorado Technical University
12.2018
Skills
- Operations Management
- Recruiting and Hiring
- Training and Development
- Business Planning
- Profit and Loss Analysis
- Financial Planning
- Employee Development
- KPI Management
- Customer Relations
- Hiring and Staffing
- Verbal and Written Communication
- Business Management
- Business Administration
References
REFERENCES
Lakecia Johnson 251-604-1939, Co-Worker
Ailesha Hooks 228-697-0405, Co-Worker
Elias Walker 251-554-4913 Co-Worker
Timeline
Property Manager/Business Owner
Delancey Properties
02.2019 - Current
Operations Supervisor
McDonald’s
05.2016 - Current
Production Director/Team Coordinator
Right Way Christian Center
01.2016 - Current
General Manager
05.2009 - 05.2016
Doctor of Business Administration - Executive Leadership
Colorado Technical University
Master of Business Administration - Technology Management
Colorado Technical University
Bachelor of Science - Information Technology, Network Management
Colorado Technical University
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