TEINA GAYLE

Is this a separate job other than Wappingers Falls Dental Arts?

• Supervised and led team of dental hygienists and support staff of [Number].
• Facilitate and Manage day to day operations – averaging out [Number] patients a day
• Provide oversight and management of business operations such as;
  o Customer Relations (scheduling, remedy complex issues, payment plans)
  o Employee Guidance & Retention (hiring, terminating, scheduling, training and development)
  o Develop and implement various marketing/promotional programs to increase office
  o Manage all Materials Management areas (supply purchases, equipment operation expenses)
  o Organize/Manage supply purchases, equipment and operation expenses
  o Run and analyze monthly reports
• Managed Care Services (insurance billing, PPO, HMO)
• Provide oversight and implementation of company policies and procedures, healthcare regulations, and dental board standards.
• Achieved revenue goals with successful management of patient scheduling, receivables and miscellaneous operations expenses.
• Maintain patient data according to company policies, state and federal regulations, HIPPA standards.

• Provide financial consulting, including drafting of treatment care plans to fit patient’s budget. This applies to all clients of ten (10) dentist’s rendering services.
• Use Dentrix database to create electronic backup of appointments, insurance records and other documentation.
• Managed Care Services (i.e., billing insurance companies, assisting patients with insurance EOBs and providing remittance advise to inquiring patients, in addition, liaison between clients and insurance representatives)
• Worked independently to initiate individualize treatment care plan to fit patients and their financial status